[Resolved] VM BOX Crashed with Win 10 Admin Dialog Box

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double_dd
Posts: 7
Joined: 23. Jan 2019, 10:54

[Resolved] VM BOX Crashed with Win 10 Admin Dialog Box

Post by double_dd »

Hi,

Using Win 10 on a Macbook Pro running Mojave.

When trying to update some software on the VM when I 'run as administrator' and the yellow security dialog box pops up VMBox crashes. I've tried switched security alerts off but it crashes when I need to accept.

Any known issues?

Cheers
Last edited by socratis on 26. Jan 2019, 09:46, edited 1 time in total.
Reason: Marked as [Resolved].
socratis
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Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by socratis »

Just to get it right... You launch a program in a Win10 VM, and VirtualBox crashes??? That's bizarre to say the least...

We need to see a complete VBox.log, from a complete VM run, where the problem occurs:
  • Start the VM from cold-boot (not from a paused or saved state) / Observe problem / Shutdown the VM (force close it if you have to).
  • With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
  • Save only the first "VBox.log", ZIP it and attach it to your response. See the "Upload attachment" tab below the reply form.
Image
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
double_dd
Posts: 7
Joined: 23. Jan 2019, 10:54

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by double_dd »

Well...The Virtual Machine crashes, not the mac Virtual Box software.

See message and log below.
Attachments
Screenshot 2019-01-24 at 11.42.32.png
Screenshot 2019-01-24 at 11.42.32.png (110.52 KiB) Viewed 2403 times
VBOXlog.zip
(16.35 KiB) Downloaded 17 times
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by mpack »

The log provided does not seem to be relevant. It only shows 4 minutes of runtime.

I would also attend to the warning (by ejecting the install DVD): "The image file '/Users/Damien/Desktop/Win10_1809Oct_English_x64.iso' is inaccessible and is being ignored. Please select a different image file for the virtual DVD drive."
double_dd
Posts: 7
Joined: 23. Jan 2019, 10:54

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by double_dd »

I switched on the VM, it was only running for 4 mins until it crashed after trying to install the program update I'm trying to do. I'm not sure how longer logs would help if this is how long it takes for the issue to happen?

I can sort out the issue with the ISO separately.
double_dd
Posts: 7
Joined: 23. Jan 2019, 10:54

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by double_dd »

Fixed the ISO issue, new logs (Log and Log1) attached. I can't give you anything more as these logs are me:

- Logging into Win10
- opening the downloads folder
- running .exe file as administrator
- the Win10 crash
Attachments
Archive.zip
(33.58 KiB) Downloaded 18 times
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by mpack »

double_dd wrote:Fixed the ISO issue, new logs (Log and Log1) attached.
? Both logs still show the install ISO mounted in the VM. Why is it needed? You have already installed the OS, correct?
double_dd
Posts: 7
Joined: 23. Jan 2019, 10:54

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by double_dd »

Yep - it's not needed. I will remove it.

is this the cause of the crash though?
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by mpack »

That's what we're about to find out.
double_dd
Posts: 7
Joined: 23. Jan 2019, 10:54

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by double_dd »

well it's not that. see log
Attachments
log.log
(65.26 KiB) Downloaded 22 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by socratis »

VirtualBox VM 5.2.24 r128163 darwin.amd64 (Jan 14 2019 16:00:58) release log
Can you try with 6.0.2?
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
double_dd
Posts: 7
Joined: 23. Jan 2019, 10:54

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by double_dd »

Updating fixed the crashing issue thanks.

I just had to up the scale so the VM filled the screen on full screen mode.

Cheers
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: VM BOX Crashed with Win 10 Admin Dialog Box

Post by socratis »

Marking as [Resolved].
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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