Error when starting the VM

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Error when starting the VM

Postby helpme463 » 15. Jan 2019, 14:27

I hope that someone can help me!!

I am using VirtualBox 5.0.24 on the Mac OS High Sierra 10.13.6 and whenever I want to start the Virtual Machine this error code comes up:
The VM session was closed before any attempt to power it on.

Fehlercode:NS_ERROR_FAILURE (0x80004005)
Komponente:SessionMachine
Interface:ISession {7844aa05-b02e-4cdd-a04f-ade4a762e6b7}

I have to use Linux Ubuntu 64 Bit over the Virtual Machine because we need it for university and a project and the VM is on the usb-stick from university. It cannot be because of the usb stick, because it works on the Windows PCs in university. I have also used VB 6.0.0, but nothing worked as well.

Can somebody helps me??
Attachments
Bildschirmfoto 2019-01-15 um 13.15.39.png
this is the error code
Bildschirmfoto 2019-01-15 um 13.15.39.png (90.76 KiB) Viewed 234 times
Last edited by socratis on 15. Jan 2019, 17:04, edited 1 time in total.
Reason: Enclosed the information in [quote] tags for better readability.
helpme463
 
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Re: Error when starting the VM

Postby andyp73 » 15. Jan 2019, 14:35

We will need to see the VBox.log file from the guest in question. Boot the guest, make sure the problem occurs then shut the guest down (by force if necessary). zip the log file and post it.

-Andy.
My crystal ball is currently broken. If you want assistance you are going to have to give me all of the necessary information.
Please don't ask me to do your homework for you, I have more than enough of my own things to do.
andyp73
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Re: Error when starting the VM

Postby helpme463 » 15. Jan 2019, 14:43

Do you mean this?
I have no idea at all from the VB... I hope it's correct - if not, please tell me exactly what to do.
Attachments
Bildschirmfoto 2019-01-15 um 13.43.01.png
Bildschirmfoto 2019-01-15 um 13.43.01.png (72.26 KiB) Viewed 229 times
helpme463
 
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Re: Error when starting the VM

Postby andyp73 » 15. Jan 2019, 14:46

That is the end of the log file. We will need to see all of it.

In the VirtualBox Manager, right-click on the guest (the bit where it says D6 gesichert) and select "Show log..." Save the first log file to disk, zip it and attach it to a post.

-Andy.
My crystal ball is currently broken. If you want assistance you are going to have to give me all of the necessary information.
Please don't ask me to do your homework for you, I have more than enough of my own things to do.
andyp73
Volunteer
 
Posts: 1349
Joined: 25. May 2010, 23:48
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Assorted Linux, Windows Server 2012, DOS, Windows 10, BIOS/UEFI emulation

Re: Error when starting the VM

Postby helpme463 » 15. Jan 2019, 14:50

Alright, I guess this is what you need.
Attachments
logdata.log.zip
(26.96 KiB) Downloaded 6 times
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Re: Error when starting the VM

Postby socratis » 15. Jan 2019, 15:16

You posted 3 identical posts. According to the forum rules, duplicate posts are not allowed. The triplicate posts have been removed.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
socratis
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Guest OSses: Win(*>98), Linux*, OSX>10.5

Re: Error when starting the VM

Postby andyp73 » 15. Jan 2019, 15:48

VBox.log wrote:
00:00:06.832495   VRamSize         <integer> = 0x0000000001000000 (16 777 216, 16 MB)

If you are trying to run a 64bit version of Ubuntu with a UI then you will need to increase the size of the video memory. That won't fix your problem...

VBox.log wrote:
0:00:53.828345 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=2048 \Device\HarddiskVolume4\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll
00:00:53.828490 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll' (C:\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll): rcNt=0xc0000190
00:01:20.014624 NAT: Old socket recv size: 64KB
00:01:20.014676 NAT: Old socket send size: 64KB
00:07:21.276799 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=4096 \Device\HarddiskVolume4\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll
00:07:21.276949 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll' (C:\Program Files (x86)\MASTERSOLUTION\SUITE XL\pciappctrl64.dll): rcNt=0xc0000190

The DLLs from Suite XL (Master Solution) aren't properly signed but are trying to interfere with VirtualBox. You will need to speak to the vendor of that software to determine if they have a properly signed version or you may need to uninstall it.

VBox.log wrote:
00:00:26.118768 VMMDev: Guest Additions information report: Version 5.0.18 r106667 '5.0.18_Ubuntu'

When you do get it to boot then you should update the guest additions to match the VirtualBox version you have installed (and not the Ubuntu tribute act version).

-Andy.
My crystal ball is currently broken. If you want assistance you are going to have to give me all of the necessary information.
Please don't ask me to do your homework for you, I have more than enough of my own things to do.
andyp73
Volunteer
 
Posts: 1349
Joined: 25. May 2010, 23:48
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Assorted Linux, Windows Server 2012, DOS, Windows 10, BIOS/UEFI emulation

Re: Error when starting the VM

Postby socratis » 15. Jan 2019, 17:07

helpme463 wrote:I am using VirtualBox 5.0.24 on the Mac OS High Sierra 10.13.6

That's a way too old VirtualBox version for 10.13.6. You should definitely upgrade to the latest one, 6.0.2 as of this writing...
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
socratis
Site Moderator
 
Posts: 22153
Joined: 22. Oct 2010, 11:03
Location: Greece
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5


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