Cannot get one of my virtual servers to start

Discussions related to using VirtualBox on Linux hosts.
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Manea
Posts: 5
Joined: 29. Oct 2017, 13:07

Cannot get one of my virtual servers to start

Post by Manea »

Hi, i have a ubuntu 14.04 server that has a virtualbox 4.3.36 installed. Couple days ago we had problems with one of our servers, due to a filled up hard drive and during that time i rebooted the host machine, after which i found that the whole virtualbox had dissapeared from the host system.

To fix this i simply reinstalled virtualbox and everything seemed to work fine after that. Later i noticed that only 2 of the 3 guests on the host had started up, so i tried to stat the 3rd guest manually with: VBoxManage startvm <guest3> and the output i got was:
"Waiting for VM "guest3" to power on... VM "guest3" has been successfully started.
But the guest3 did not start, i checked the Vbox.log and found this error: Power up failed (vrc=VINF_SUCCESS, rc=NS_ERROR_FAILURE (0X80004005)).
This is a very wierd prolem that i have not faced before, doing VBoxManage list vms, shows all 3 guests and 2 of them work just fine, it is just the 1 that isnt starting up no matter what i do.
I need help on getting this server up and running asap. thank you.
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Cannot get one of my virtual servers to start

Post by mpack »

Please provide a VM log file. With the VM fully shut down, right click it in the GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.
Manea
Posts: 5
Joined: 29. Oct 2017, 13:07

Re: Cannot get one of my virtual servers to start

Post by Manea »

No GUI available, but here is the log for the VM in question:

VirtualBox VM 4.3.36_Ubuntu r105129 linux.amd64 (Jan 27 2016 12:09:06) release log
00:00:00.015292 Log opened 2017-10-29T10:57:17.837988000Z
00:00:00.015293 Build Type: release
00:00:00.015296 OS Product: Linux
00:00:00.015297 OS Release: 3.13.0-117-generic
00:00:00.015298 OS Version: #164-Ubuntu SMP Fri Apr 7 11:05:26 UTC 2017
00:00:00.015324 DMI Product Name: PowerEdge T620
00:00:00.015332 DMI Product Version:
00:00:00.015427 Host RAM: 16001MB total, 10137MB available
00:00:00.015430 Executable: /usr/lib/virtualbox/VBoxHeadless
00:00:00.015430 Process ID: 1712
00:00:00.015431 Package type: LINUX_64BITS_GENERIC (OSE)
00:00:00.016279 Installed Extension Packs:
00:00:00.016287 VNC (Version: 4.3.36 r105129; VRDE Module: VBoxVNC)
00:00:00.031047 Power up failed (vrc=VINF_SUCCESS, rc=NS_ERROR_FAILURE (0X80004005))

ps..
i did more digging, found a log file from /home/vboxuser/.Virtualbox/VBoxSCV.log and in there:

48:42:21.473805 nspr-2 VD: error VERR_FILE_NOT_FOUND opening image file '/mnt/VirtualBoxVMs/guest3/Snapshots/{803a76b8-1ae9-40b2-b628-72376bc73c46}.vmdk' (VERR_FILE_NOT_FOUND)}, preserve=false

48:42:21.473960 nspr-2 ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Could not open the medium '/mnt/VirtualBoxVMs/guest3/Snapshots/{6ade3077-e966-4d63-bb24-1473fbf6832c}.vmdk'.

if im reading/understanding this right, it is trying to open a VM using "{6ade3077-e966-4d63-bb24-1473fbf6832c}.vmdk" but there is no such snapshot in the folder.. is this the problem? how can i change it to look for the snapshot i actually have?
Last edited by Manea on 29. Oct 2017, 15:23, edited 1 time in total.
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Cannot get one of my virtual servers to start

Post by mpack »

Manea wrote: VirtualBox VM 4.3.36_Ubuntu r105129 linux.amd64 (Jan 27 2016 12:09:06) release log
Not VirtualBox. Someone's fork. Please look for support in the Ubuntu forums if you don't want to install VirtualBox.
Manea
Posts: 5
Joined: 29. Oct 2017, 13:07

Re: Cannot get one of my virtual servers to start

Post by Manea »

what? i installed with sudo apt-get install virtualbox, how can it be a fork..
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Cannot get one of my virtual servers to start

Post by socratis »

A fork is something that "got separated"/diverged from the original. In your case, it's the Ubuntu fork of VirtualBox, with its own additions, extensions, removals. Uninstall/delete/purge that version and install the official one from https://www.virtualbox.org/wiki/Linux_Downloads

That's the official VirtualBox...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Archie_Navarro
Posts: 1
Joined: 5. Nov 2019, 10:29

Re: Cannot get one of my virtual servers to start

Post by Archie_Navarro »

I am having the same issue as well. Can you help me to check what else needs to be checked before proceeding with troubleshooting?
I have placed my logs below:
VirtualBox VM 4.3.30 r101610 linux.amd64 (Jul 10 2015 07:57:53) release log
00:00:13.774233 Log opened 2019-11-05T05:32:54.540390000Z
00:00:13.774234 Build Type: release
00:00:13.774236 OS Product: Linux
00:00:13.774237 OS Release: 3.10.0-229.14.1.el7.x86_64
00:00:13.774238 OS Version: #1 SMP Tue Sep 15 15:05:51 UTC 2015
00:00:13.774249 DMI Product Name: PowerEdge R220
00:00:13.774252 DMI Product Version: 01
00:00:13.774298 Host RAM: 15688MB total, 14806MB available
00:00:13.774300 Executable: /usr/lib/virtualbox/VirtualBox
00:00:13.774301 Process ID: 2442
00:00:13.774301 Package type: LINUX_64BITS_EL_7
00:00:13.808628 Installed Extension Packs:
00:00:13.808636   None installed!
00:00:13.814472 Power up failed (vrc=VINF_SUCCESS, rc=NS_ERROR_FAILURE (0X80004005))
00:00:13.815993 UIMediumEnumerator: Medium-enumeration finished!
00:00:13.816179 Using XKB for keycode to scan code conversion
00:00:14.277844 UIMachineView::storeGuestSizeHint: Storing guest size-hint for screen 0 as 640x480
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Cannot get one of my virtual servers to start

Post by mpack »

Archie_Navarro wrote:I have placed my logs below:
No, you haven't. You just pasted a short bit of text into a dead topic. Please start your own topic, describe the problem, and include the complete log as a zipped attachment.

With the VM fully shut down, right click it in the GUI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip to your post.

I'm going to lock this topic as the title is too generic and it was dead anyway.
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Cannot get one of my virtual servers to start

Post by socratis »

Archie_Navarro wrote:
VirtualBox VM 4.3.30 r101610 linux.amd64 (Jul 10 2015 07:57:53) release log
@Archie_Navarro
And if you do follow the instructions from 'mpack', make sure that you have upgraded VirtualBox before you do open a new thread. This version of VirtualBox is unsupported and long dead.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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