1.6.2 install failed, now unable to uninstall or install!

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1.6.2 install failed, now unable to uninstall or install!

Postby edrandall » 7. Jun 2008, 00:38

I have Sun 1.6.0 installed on my machine, Windows XP, E4500, 4Gb RAM.
Had Solaris 10 u5 installed on it, but not really usable. I noticed that 1.6.2 was available, so fetched that, and tried to install it.

Oops, I forgot to uninstall 1.6.0 first.

The 1.6.2 installation gave a few errors, and rolled back.

So I went to Add/Remove Programs and tried to uninstall what I have.
No go, it rolls back.
Rebooted, tried again.
No go, it rolls back.

Deleted all the files manually and rebooted again, but still no better off,
the 1.6.0 is still there in add/remove progs and won't go away, "remove" starts then rolls back; A 1.6.2 install begins OK, then also errors and rolls back.

I guess I'm stuck with a load of dud registry entries and never to run virtualbox again.

Oh, damn installations and damn the damn registry.
What's wrong with good old simple un-tarring the files in-place
wherever you want them and using a program, then deleting it all when you're done???

I could paste a massive MSI.log file here but it's 350k and that'd be rude.
Here is the bit around where the word "error" appears in that log:

Regards

Ed


RemoveFiles: File: msvcr71.dll, Directory: C:\Program Files\Sun\xVM VirtualBox\
MSI (s) (C0:78) [23:13:44:138]: Executing op: FileRemove(,FileName=VBoxGuestAdditions.iso,,ComponentId={5C8FE57A-F744-4DE0-AA3F-A563F486AD98})
RemoveFiles: File: VBoxGuestAdditions.iso, Directory: C:\Program Files\Sun\xVM VirtualBox\
MSI (s) (C0:78) [23:13:44:138]: Executing op: SetTargetFolder(Folder=C:\Program Files\Sun\xVM VirtualBox\accessible\)
MSI (s) (C0:78) [23:13:44:138]: Executing op: FileRemove(,FileName=VBoxQtWidgets100.dll,,ComponentId={12040EF9-D4A8-4FB2-A69C-CA2F5C354A45})
RemoveFiles: File: VBoxQtWidgets100.dll, Directory: C:\Program Files\Sun\xVM VirtualBox\accessible\
MSI (s) (C0:78) [23:13:44:138]: Executing op: SetTargetFolder(Folder=C:\Program Files\Sun\xVM VirtualBox\)
MSI (s) (C0:78) [23:13:44:138]: Executing op: FileRemove(,FileName=VBoxSDL.exe,,ComponentId={F09D5FD9-E176-42B0-90A9-481BB18B0CB4})
RemoveFiles: File: VBoxSDL.exe, Directory: C:\Program Files\Sun\xVM VirtualBox\
MSI (s) (C0:78) [23:13:44:138]: Executing op: FileRemove(,FileName=SDL.dll,,ComponentId={F09D5FD9-E176-42B0-90A9-481BB18B0CB4})
RemoveFiles: File: SDL.dll, Directory: C:\Program Files\Sun\xVM VirtualBox\
MSI (s) (C0:78) [23:13:44:138]: Executing op: FileRemove(,FileName=SDL_ttf.dll,,ComponentId={F09D5FD9-E176-42B0-90A9-481BB18B0CB4})
RemoveFiles: File: SDL_ttf.dll, Directory: C:\Program Files\Sun\xVM VirtualBox\
MSI (s) (C0:78) [23:13:44:138]: Executing op: FileRemove(,FileName=vboxwebsrv.exe,,ComponentId={DD404F04-9874-43E9-AEE2-7762924D922E})
RemoveFiles: File: vboxwebsrv.exe, Directory: C:\Program Files\Sun\xVM VirtualBox\
MSI (s) (C0:78) [23:13:44:138]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files,Template=File: [1], Directory: [9], Size: [6])
Action 23:13:44: InstallFiles. Copying new files
MSI (s) (C0:78) [23:13:44:138]: Executing op: InstallProtectedFiles(AllowUI=1)
MSI (s) (C0:78) [23:13:44:138]: Executing op: ActionStart(Name=MsiUninstallDrivers,,)
Action 23:13:44: MsiUninstallDrivers.
MSI (s) (C0:78) [23:13:44:138]: Executing op: CustomActionSchedule(Action=MsiUninstallDrivers,ActionType=3073,Source=BinaryData,Target=UninstallDriverPackages,CustomActionData=2.15{D3E2F2BB-569F-46A2-836C-BDF30FF1EDF8}15Sun xVM VirtualBoxSun Microsystems, Inc.)
MSI (s) (C0:B0) [23:13:44:153]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI20.tmp, Entrypoint: UninstallDriverPackages
MSI (s) (C0:94) [23:13:44:153]: Generating random cookie.
MSI (s) (C0:94) [23:13:44:153]: Created Custom Action Server with PID 3508 (0xDB4).
MSI (s) (C0:D8) [23:13:44:169]: Running as a service.
MSI (s) (C0:D0) [23:13:44:185]: Hello, I'm your 32bit Elevated custom action server.
DIFXAPP: UninstallDriverPackages()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'UI Level' is 5.
DIFXAPP: 'CustomActionData' property 'componentId' is {D3E2F2BB-569F-46A2-836C-BDF30FF1EDF8}.
DIFXAPP: 'CustomActionData' property 'flags' is 0xF.
DIFXAPP: 'CustomActionData' property 'ProductName' is Sun xVM VirtualBox.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Sun Microsystems, Inc..
DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for component '{D3E2F2BB-569F-46A2-836C-BDF30FF1EDF8}'
DIFXAPP: UninstallDriverPackages failed with error 0x2
DIFXAPP: RETURN: UninstallDriverPackages() 2 (0x2)
Action ended 23:13:44: InstallFinalize. Return value 3.
MSI (s) (C0:78) [23:13:44:263]: User policy value 'DisableRollback' is 0
MSI (s) (C0:78) [23:13:44:263]: Machine policy value 'DisableRollback' is 0
MSI (s) (C0:78) [23:13:44:263]: Executing op: Header(Signature=1397708873,Version=301,Timestamp=952547766,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (C0:78) [23:13:44:263]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (C0:78) [23:13:44:263]: Executing op: DialogInfo(Type=1,Argument=Sun xVM VirtualBox)
MSI (s) (C0:78) [23:13:44:263]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
Action 23:13:44: Rollback. Rolling back action:
:cry:
edrandall
 
Posts: 10
Joined: 7. Jun 2008, 00:26
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: CentOS 5.5

Postby edrandall » 7. Jun 2008, 00:50

Hey I suddenly twigged how to fix it.

Went back to the 1.6.0 .msi;
Selected "Repair" instead of "Uninstall". That fixed up the mess I'd made.

That having completed OK, I was then able to uninstall properly, and install 1.6.2.

trying it out with Solaris 10u5 will have to wait until tomorrow...

Ed
edrandall
 
Posts: 10
Joined: 7. Jun 2008, 00:26
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: CentOS 5.5

Re: 1.6.2 install failed, now unable to uninstall or install!

Postby guest2424 » 13. Jul 2009, 09:08

rolling back? :cry:
yep, that is the same issue I had and it is regardless to the version. You won't even be able to "repair" the install. I haven't been able to update VirtualBox since 2.2.0 until JUST NOW, now i have 3.0.2 and can update once again. :shock:

:!: :!: :!: REAL SOLUTION: :!: :!: :!:
Go to Start - Control Panel - System - Hardware - Driver Signing and select Warn - Prompt me each time to choose an action.

Step 1)
Go to:
:arrow: Start
:arrow: Control Panel
:arrow: System
:arrow: Hardware
:arrow: Driver Signing
:arrow: and select Warn - Prompt me each time to choose an action.


"In WinXP, to install VB., use "RUN AS" and be sure to uncheck "Protect my computer and data from unauthorized program activity" . You do not need to run as Admin. Well, at least in my case I did not. In VISTA, obviously UAC is the troublemaker. I've got that turned off myself." "-M"

Step 2) (prior to installation or as Repair)
:arrow: Right Click .exe
:arrow: choose "RUN AS"
:arrow: uncheck "Protect my computer and data from unauthorized program activity"

Now when you go to install, it will ask you if you want to continue with non win logo drivers, click "continue" on all the ones that pop up (usually 2 or many) and it will work and install with no problems! :mrgreen: :mrgreen: :mrgreen: :mrgreen: :mrgreen:


This is the same reason that I was unable to install my digital video camera. Somehow, our default settings got changed and if the install requires it, sometimes it won't even tell you, like VirtualBox install, and it will just abort and not tell you why.

.
.
:?: "Running restricted -- What does the "protect my computer" option mean?"
:idea: http://blogs.msdn.com/aaron_margosis/archive/2004/09/10/227727.aspx
.
.
guest2424
 
Posts: 2
Joined: 13. Jul 2009, 09:00
Primary OS: MS Windows XP
VBox Version: OSE Debian
Guest OSses: XP


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