[Resolved] VM BOX Crashed with Win 10 Admin Dialog Box

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[Resolved] VM BOX Crashed with Win 10 Admin Dialog Box

Postby double_dd » 23. Jan 2019, 10:57

Hi,

Using Win 10 on a Macbook Pro running Mojave.

When trying to update some software on the VM when I 'run as administrator' and the yellow security dialog box pops up VMBox crashes. I've tried switched security alerts off but it crashes when I need to accept.

Any known issues?

Cheers
Last edited by socratis on 26. Jan 2019, 09:46, edited 1 time in total.
Reason: Marked as [Resolved].
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby socratis » 24. Jan 2019, 08:29

Just to get it right... You launch a program in a Win10 VM, and VirtualBox crashes??? That's bizarre to say the least...

We need to see a complete VBox.log, from a complete VM run, where the problem occurs:
  • Start the VM from cold-boot (not from a paused or saved state) / Observe problem / Shutdown the VM (force close it if you have to).
  • With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
  • Save only the first "VBox.log", ZIP it and attach it to your response. See the "Upload attachment" tab below the reply form.
Image
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socratis
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby double_dd » 24. Jan 2019, 13:46

Well...The Virtual Machine crashes, not the mac Virtual Box software.

See message and log below.
Attachments
Screenshot 2019-01-24 at 11.42.32.png
Screenshot 2019-01-24 at 11.42.32.png (110.52 KiB) Viewed 633 times
VBOXlog.zip
(16.35 KiB) Downloaded 12 times
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby mpack » 24. Jan 2019, 16:06

The log provided does not seem to be relevant. It only shows 4 minutes of runtime.

I would also attend to the warning (by ejecting the install DVD): "The image file '/Users/Damien/Desktop/Win10_1809Oct_English_x64.iso' is inaccessible and is being ignored. Please select a different image file for the virtual DVD drive."
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby double_dd » 24. Jan 2019, 18:09

I switched on the VM, it was only running for 4 mins until it crashed after trying to install the program update I'm trying to do. I'm not sure how longer logs would help if this is how long it takes for the issue to happen?

I can sort out the issue with the ISO separately.
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby double_dd » 24. Jan 2019, 18:44

Fixed the ISO issue, new logs (Log and Log1) attached. I can't give you anything more as these logs are me:

- Logging into Win10
- opening the downloads folder
- running .exe file as administrator
- the Win10 crash
Attachments
Archive.zip
(33.58 KiB) Downloaded 13 times
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby mpack » 24. Jan 2019, 18:57

double_dd wrote:Fixed the ISO issue, new logs (Log and Log1) attached.

? Both logs still show the install ISO mounted in the VM. Why is it needed? You have already installed the OS, correct?
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby double_dd » 24. Jan 2019, 19:24

Yep - it's not needed. I will remove it.

is this the cause of the crash though?
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby mpack » 24. Jan 2019, 19:25

That's what we're about to find out.
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby double_dd » 24. Jan 2019, 21:00

well it's not that. see log
Attachments
log.log
(65.26 KiB) Downloaded 15 times
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby socratis » 25. Jan 2019, 08:26

VirtualBox VM 5.2.24 r128163 darwin.amd64 (Jan 14 2019 16:00:58) release log

Can you try with 6.0.2?
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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socratis
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby double_dd » 25. Jan 2019, 10:10

Updating fixed the crashing issue thanks.

I just had to up the scale so the VM filled the screen on full screen mode.

Cheers
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Re: VM BOX Crashed with Win 10 Admin Dialog Box

Postby socratis » 26. Jan 2019, 09:46

Marking as [Resolved].
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
socratis
Site Moderator
 
Posts: 26756
Joined: 22. Oct 2010, 11:03
Location: Greece
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5


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