VirtualBox Fails to Install MacOS 10.13.6 High Sierra

[dougsec]

I'm trying to install VirtualBox 6 and I keep getting the generic failure message from the installer. This is showing up at the bottom of the installer logs and not making a ton of sense:

Code: Select all

2019-01-04 13:20:55-05 GC02X8526JG5ME installd[1555]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo={NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=(
            "-f",
            "-s",
            "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/7537965B-CDB6-41F1-822E-EE2DD277FCCA.activeSandbox/Root",
            "/"
        ), NSUnderlyingError=0x7f8fed662e00 {Error Domain=NSPOSIXErrorDomain Code=13 "Permission denied"}} {
            NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination.";
            NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=13 \"Permission denied\"";
            arguments =     (
                "-f",
                "-s",
                "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/7537965B-CDB6-41F1-822E-EE2DD277FCCA.activeSandbox/Root",
                "/"
            );
        }
2019-01-04 13:20:55-05 GC02X8526JG5ME installd[1555]: PackageKit: Running idle tasks
2019-01-04 13:20:55-05 GC02X8526JG5ME Installer[1547]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo={NSUnderlyingError=0x608000249120 {Error Domain=NSPOSIXErrorDomain Code=13 "Permission denied"}, NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=(
            "-f",
            "-s",
            "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/7537965B-CDB6-41F1-822E-EE2DD277FCCA.activeSandbox/Root",
            "/"
        )}
2019-01-04 13:20:55-05 GC02X8526JG5ME installd[1555]: PackageKit: Removing client PKInstallDaemonClient pid=1547, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2019-01-04 13:20:55-05 GC02X8526JG5ME installd[1555]: PackageKit: Done with sandbox removals
2019-01-04 13:20:56-05 GC02X8526JG5ME Installer[1547]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
2019-01-04 13:20:56-05 GC02X8526JG5ME Installer[1547]: IFDInstallController F400 state = 8
2019-01-04 13:20:56-05 GC02X8526JG5ME Installer[1547]: Displaying 'Install Failed' UI.
2019-01-04 13:20:56-05 GC02X8526JG5ME Installer[1547]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

[socratis]

I keep getting the generic failure message from the installer

You've seen the error, how about telling us about it as well? It would help us categorize what's going on. As far as the log, partial logs are not that useful I'm afraid...

You might want to print the following steps, or save them in a test file on your desktop, because there are a couple of reboots, and you don't want to go "hunting" in the forums...

1. Download the latest release, or the latest test build (NOT the development snapshot), if you don't already have them.
2. Reboot.
3. Make sure you're part of the "admin" group. If you are logged in with the primary user account/owner, you are part of the admin group.
4. Mount the DMG from the previous step. Run "VirtualBox_Uninstall.tool". Make sure there are no error messages. If there are, please post them, exactly as they appear.
5. Reboot.
6. Mount the DMG from the previous steps. Double-click the "VirtualBox.pkg". As soon as you start the installation, press Cmd+L to show the log. Select "Show All Logs" from the drop-down menu. Before the last step of the installation (Done), click the "Save" in the log window. ZIP and attach that file.
7. Start VirtualBox. If it crashes, open "Console.app" and look at "~/Library/Logs". Is there a VirtualBox related log with the current date/time? ZIP and attach that file as well.