[Solved] Failed to attach USB Device to Windows7 Guest

[elfarto_1975]

Please note that i've already tried following all the steps on the USB Troubleshooting guide and i'm coming here in despair

I'm running VirtualBox 5.2.22 r 126460 under a Mac OSX Mojave 10.14.1 Host, on a Macbook Air Retina 2018. Matching ExtPack is installed
My guest is running Windows7 x64, Guest Additions are installed (matching the VBox Version) and the VM is configured to use USB3, i've also installed the intel XHCI Drivers to enable the USB3 Controller in WIndows and verified Device Manager correctly identified the controller
I'm trying to use a SecureID Token (Athena IDProtect on the usb devices listing below), which is connected to the "USB-C Digial AV Multport Adapter" on the Mac (it has only two USB-C/Thunderbolt ports) Whenever i try to attach it to the guest VirtualBox displays an overlay error stating "Failed to attach Athena IDProtect Key [2501] to virtual Machine Windows"
In fact the only device i was able to attach to the Guest is "USB-C Digital AV Multiport Adapter". which yields an Error 29 under Device Manager
I also tried creating new VMs (both windows and Linux) and i'm getting the same error everytime, which makes me think this is a problem with the Host and not with the Guest.

Attaching required Logs and Information

Code: Select all

$ VBoxManage list extpacks
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      5.2.22
Revision:     126460
Edition:      
Description:  USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption, NVMe.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 

$ VBoxManage list usbhost
Host USB Devices:

UUID:               238541b3-c147-4808-b47f-878138f70e95
VendorId:           0x0dc3 (0DC3)
ProductId:          0x0900 (0900)
Revision:           37.1 (3701)
Port:               1
USB version/speed:  0/Full
Manufacturer:       Athena
Product:            IDProtect Key
SerialNumber:       203F394B5746
Address:            p=0x0900;v=0x0dc3;s=0x000000005a228b97;l=0x14110000
Current State:      Available

UUID:               3f37684a-3015-4ef2-afd3-d011747f04db
VendorId:           0x05ac (05AC)
ProductId:          0x8514 (8514)
Revision:           2.1 (0201)
Port:               2
USB version/speed:  0/High
Manufacturer:       Apple Inc.
Product:            iBridge FaceTime HD Camera (Built-in)
SerialNumber:       CC28427HK20J3Y22C
Address:            p=0x8514;v=0x05ac;s=0x0000000041b71693;l=0x80200000
Current State:      Available

UUID:               b32a712e-3094-49c7-8d45-b26c270a2fff
VendorId:           0x05ac (05AC)
ProductId:          0x8262 (8262)
Revision:           2.1 (0201)
Port:               3
USB version/speed:  0/High
Manufacturer:       Apple Inc.
Product:            iBridge ALS
SerialNumber:       000000000000
Address:            p=0x8262;v=0x05ac;s=0x0000000043a6ad33;l=0x80300000
Current State:      Busy

UUID:               3a418e8b-6120-41fd-9649-ef0102829dfe
VendorId:           0x05ac (05AC)
ProductId:          0x8233 (8233)
Revision:           2.1 (0201)
Port:               1
USB version/speed:  0/High
Manufacturer:       Apple Inc.
Product:            iBridge
SerialNumber:       0000000000000000
Address:            p=0x8233;v=0x05ac;s=0x0000000043a58771;l=0x80100000
Current State:      Busy

UUID:               c91d4aee-3acc-45b8-94ab-a37dbc3f1223
VendorId:           0x05ac (05AC)
ProductId:          0x5043 (5043)
Revision:           0.1 (0001)
Port:               4
USB version/speed:  0/High
Manufacturer:       Apple
Product:            Headset
SerialNumber:       000000000000
Address:            p=0x5043;v=0x05ac;s=0x000000004691a93d;l=0x80400000
Current State:      Busy

UUID:               b80b1a64-27cf-4e1d-bc24-757e641fcabc
VendorId:           0x05ac (05AC)
ProductId:          0x1460 (1460)
Revision:           2.53 (0253)
Port:               2
USB version/speed:  0/Low
Manufacturer:       Apple Inc.
Product:            USB-C Digital AV Multiport Adapter
SerialNumber:       DLC842501UBG2KQAT
Address:            p=0x1460;v=0x05ac;s=0x00000073d8209eeb;l=0x14120000
Current State:      Available

UUID:               1d6772ec-8e00-448c-8dcf-6326faf3fe32
VendorId:           0x05ac (05AC)
ProductId:          0x027a (027A)
Revision:           9.19 (0919)
Port:               5
USB version/speed:  0/High
Manufacturer:       Apple Inc.
Product:            Apple Internal Keyboard / Trackpad
SerialNumber:       FM78415032DHYYJ6G+ECL
Address:            p=0x027a;v=0x05ac;s=0x0000000040c650dd;l=0x80500000
Current State:      Unavailable

$ VBoxManage list usbfilters
Global USB Device Filters:

<none>

# VboxManage showvminfo
[attachment=1]VboxManage_vminfo.txt[/attachment]

#VBoxLog
[attachment=0]VBox.log[/attachment]

[socratis]

Chipset:         ich9

Care to explain why you use a clearly marked as experimental chipset, only to be used with OSX guests? Change it to the default PIIX3 please.

IDE (1, 0): /Applications/VirtualBox.app/Contents/MacOS/VBoxGuestAdditions.iso (UUID: 88446fc3-dec5-4c6e-ae6c-ab1234adbae8)

Remove the GAs CD once you're done installing them. You might run into UUID problems if you upgrade your VirtualBox installation.

USB Device Filters:
<none>

You haven't created a USB filter for your device. You may have read the USB basics and troubleshooting thread, but you may have to read it again more carefully. Create an appropriate USB filter and plug the device in question after you've logged in to the VM.


PS. For future reference, you should completely shut down the VM before grabbing the VBox.log. Then ZIP it before attaching it to your response.

[elfarto_1975]

Thanks for tip, looks like the USB Device needs to be unplugged BEFORE powering up the VM. on that requirement is met (and the filter created), as soon as you plug the device it pops-up on the running VM.
Thanks a lot!

[socratis]

Great, glad you got it going. And thank you for marking the topic as [Solved]...