virtual machine error when boot

Discussions related to using VirtualBox on Mac OS X hosts.
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rockyou
Posts: 7
Joined: 3. Nov 2018, 12:36

virtual machine error when boot

Post by rockyou »

After upgrade mac Mojave, I also upgrade virtualbox from 5.1.18 to lastest version 5.2.20, because the old version can't use anymore
when I boot the vm, show error log
The virtual machine 'Samsung Galaxy S9 - 8.0 - API 26 - 1440x2960' has terminated unexpectedly during startup with exit code 1 (0x1).

返回 代码: NS_ERROR_FAILURE (0x80004005)
组件: MachineWrap
界面: IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}
I search everywhere , can't fix it
how can I do ?
Last edited by socratis on 3. Nov 2018, 15:01, edited 1 time in total.
Reason: Enclosed the information in [quote] tag for better readability
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: virtual machine error when boot

Post by mpack »

Please provide a VM log file. With the VM fully shut down, right click it in the GUI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip here.
rockyou
Posts: 7
Joined: 3. Nov 2018, 12:36

Re: virtual machine error when boot

Post by rockyou »

vm log file here
thanks
Attachments
Samsung Galaxy S9 - 8.0 - API 26 - 1440x2960-2018-11-03-00-30-01.log.zip
(24.52 KiB) Downloaded 40 times
Last edited by socratis on 4. Nov 2018, 10:50, edited 1 time in total.
Reason: Removed unnecessary verbatim quote of the whole previous message.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: virtual machine error when boot

Post by socratis »

00:00:00.080970 File system of '/Users/daniel.yp/.Genymobile/Genymotion/deployed/
    Samsung Galaxy S9 - 8.0 - API 26 - 1440x2960/Snapshots/{a12908a4-967e-497f-8db0-32f480cf8e3e}.vmdk' is unknown
Genymotion is a program that relies on VirtualBox, but modifies its configuration files in unknown ways to us, and with unknown consequences. It is not supported on these VirtualBox user forums, they have their own Genymotion support channels. If you are having this problem with a standalone version of VirtualBox (after a complete uninstallation of Genymotion), then we can continue this discussion.

And on top of that, Android guests are not officially supported...

Moving to "Other Guests" from "OSX Hosts".
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
rockyou
Posts: 7
Joined: 3. Nov 2018, 12:36

Re: virtual machine error when boot

Post by rockyou »

well I uninstall the genymotion
I confirm genymotion is not the reason, because It show error before I install genymotion
so I create new VM ant boot it
error log is the same
The virtual machine 'win10' has terminated unexpectedly during startup with exit code 1 (0x1).

返回 代码: NS_ERROR_FAILURE (0x80004005)
组件: MachineWrap
界面: IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}
vm Error log is empty, so I can't show you
Last edited by socratis on 4. Nov 2018, 12:29, edited 1 time in total.
Reason: Enclosed the information in [quote] tag for better readability
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: virtual machine error when boot

Post by socratis »

Is that all the error you get? And no logs? How then did you manage to get the log for the Samsung VM?

In any event, try with the latest VirtualBox, since you're at 5.1.18 with OSX 10.13.x:
VirtualBox VM 5.1.18 r114002 darwin.amd64 (Mar 15 2017 16:25:52) release log
00:00:00.023809 OS Version: Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64
You might want to print the following steps, or save them in a test file on your desktop, because there are a couple of reboots, and you don't want to go "hunting" in the forums...
  1. Download the latest release, or the latest test build (NOT the development snapshot), if you don't already have them.
  2. Reboot.
  3. Make sure you're part of the "admin" group. If you are logged in with the primary user account/owner, you are part of the admin group.
  4. Mount the DMG from the previous step. Run "VirtualBox_Uninstall.tool". Make sure there are no error messages. If there are, please post them, exactly as they appear.
  5. Reboot.
  6. Mount the DMG from the previous steps. Double-click the "VirtualBox.pkg". As soon as you start the installation, press Cmd+L to show the log. Select "Show All Logs" from the drop-down menu. Before the last step of the installation (Done), click the "Save" in the log window. ZIP and attach that file.
  7. Start VirtualBox. If it crashes, open "Console.app" and look at "~/Library/Logs". Is there a VirtualBox related log with the current date/time? ZIP and attach that file as well.
After all, I start to believe that this is indeed an "OSX Hosts" issue, moving it.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
rockyou
Posts: 7
Joined: 3. Nov 2018, 12:36

Re: virtual machine error when boot

Post by rockyou »

I think this log is probably generated before the system upgrade.
This error does not seem to generate logs.

:shock:

I am using the latest version Mac OS 10.14 (18A391) and Virtualbox 5.2.20 r125813 (Qt5.6.3)
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: virtual machine error when boot

Post by socratis »

Did you read the 2nd part of the message? About re-installing VirtualBox and grabbing some logs? Please re-read it...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
rockyou
Posts: 7
Joined: 3. Nov 2018, 12:36

Re: virtual machine error when boot

Post by rockyou »

Thank you
I tried to follow your steps and got the log of step 6.
There is no related log in ~/Library/Logs
Start vm error, the log in the application is empty
Attachments
安装器日志 4-Nov-2018.txt.zip
(3.5 KiB) Downloaded 18 times
rockyou
Posts: 7
Joined: 3. Nov 2018, 12:36

Re: virtual machine error when boot

Post by rockyou »

rockyou
Posts: 7
Joined: 3. Nov 2018, 12:36

Re: virtual machine error when boot

Post by rockyou »

To add one more,
I encountered this error when OSX10.13, I found that the installation of Virtualbox 5.1x version can start vm ,

after upgrade to OSX10.14, Virtualbox 5.1x version is not compatible with the new OS...

so...

Thanks again for paying attention to this issue.
fabio8v
Posts: 1
Joined: 6. Nov 2018, 11:54

Re: virtual machine error when boot

Post by fabio8v »

hi
I've already tried to reinstall but it's impossible to run it...
this is the log
Attachments
Log.rtf.zip
(17.42 KiB) Downloaded 19 times
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