Keyboard issues after install on High Sierra

[Jayip]

Hi. After I installed VirtualBox my arrow keys and bracket keys do not work in any application, in the box or just in MacOS. I have Mouse Keys off. Has anyone seen this and corrected it? Thanks

Jay

[socratis]

my arrow keys and bracket keys do not work in any application, in the box or just in MacOS

• What's the "box"?
• Just by installing VirtualBox you observed that? No VMs running?
• What else do you have installed on your OSX that affects the system?
• What's the output of:

  • kextstat | grep -v com.apple

[Jayip]

Thanks. I run Windows 10 in the VirtualBox. The keyboard issues are occuring even when I have the VirtualBox shut down. I have had Bitdefender for quite a while and keys were working after it was installed. No other new installs.
Here is the output from kextstat | grep -v com.apple:

Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against>
   80    0 0xffffff7f80d80000 0x5000     0x5000     com.bitdefender.SelfProtect (1.2.11) 447E1C32-5207-397F-B7A4-9B83715C1262 <5 4 3 2 1>
  157    3 0xffffff7f833c9000 0x64000    0x64000    org.virtualbox.kext.VBoxDrv (5.2.20) 649EEF26-CE94-3CCB-9483-F45AF5D03861 <7 5 4 3 1>
  158    0 0xffffff7f8342d000 0x14000    0x14000    com.intel.kext.intelhaxm (6.0.5) 8C4C5339-F7AA-36E5-A052-3D2E7DC6DF16 <7 5 4 3 1>
  162    0 0xffffff7f8344f000 0x8000     0x8000     org.virtualbox.kext.VBoxUSB (5.2.20) 40399AFF-0F44-31E1-A59F-009878526CF6 <161 157 53 7 5 4 3 1>
  163    0 0xffffff7f83457000 0x5000     0x5000     org.virtualbox.kext.VBoxNetFlt (5.2.20) 1A1F2A40-81AC-3E0B-B11E-A060E3D83B30 <157 7 5 4 3 1>
  164    0 0xffffff7f8345c000 0x7000     0x7000     com.bitdefender.FileProtect (1) B5D017B7-454E-31C9-B74C-3AF3EDA51602 <5 4 1>
  165    0 0xffffff7f83463000 0x6000     0x6000     org.virtualbox.kext.VBoxNetAdp (5.2.20) 9B32F3D8-5F01-3440-81A3-172DC086DE59 <157 5 4 1>
  170    0 0xffffff7f83469000 0x3000     0x3000     com.bitdefender.TMProtection (5.0.0) EF5E5769-02C5-310F-B54C-58E1A227D304 <4 1>

[socratis]

The keyboard issues are occuring even when I have the VirtualBox shut down.

OK, it doesn't make sense to point the blame to VirtualBox then. In any event, the next step is to uninstall VirtualBox. Mount the "VirtualBox-5.2.20-125813-OSX.dmg" from the Finder. Run the "VirtualBox_Uninstall.tool". Optionally, reboot your computer (you shouldn't have to). Do you still have a problem with the keyboard?