Installer not working on Mac OS 10.6.8

Discussions related to using VirtualBox on Mac OS X hosts.

Installer not working on Mac OS 10.6.8

Postby Salsuero » 21. May 2018, 22:11

I'm having the same problem for versions 4.3.40 and 4.3.30. Immediately after choosing my install location, and entering my administrator password, I'm taken to the failure state. I've repaired all permissions and the error persists.

Screen shot 2018-05-21 at 1.01.15 PM.jpg
Error
Screen shot 2018-05-21 at 1.01.15 PM.jpg (88.71 KiB) Viewed 606 times


This is the computer I'm trying to install to:

Screen shot 2018-05-21 at 1.02.39 PM.jpg
Computer
Screen shot 2018-05-21 at 1.02.39 PM.jpg (63.74 KiB) Viewed 606 times
Salsuero
 
Posts: 2
Joined: 21. May 2018, 22:00

Re: Installer not working on Mac OS 10.6.8

Postby socratis » 21. May 2018, 23:36

You did NOT have the same problem as the original "Installer not working on Mac OS" that you posted to, that's why I had to split your post. You're on 10.6.8, that's quite a different beast from 10.13.x installation failures. A known issue, which Andy addressed in the original thread.

  1. Once you start the installer package, press Cmd-L to show the installer log window.
  2. Choose to "Show All Logs" from the detail level drop-down list.
  3. Before you finalize the installation, due to error or not, click "Save" on the installer log window.
  4. ZIP it and attach it to your reply.
  5. Post the output of the commands (from /Applications/Utilities/Terminal):

      ls -ale@ /
      ls -ale@ /Applications
      ls -ale@ /Applications/VirtualBox
      ls -ale@ /private/tmp
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
socratis
Site Moderator
 
Posts: 26118
Joined: 22. Oct 2010, 11:03
Location: Greece
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5

Re: Installer not working on Mac OS 10.6.8

Postby Salsuero » 22. May 2018, 00:10

I apologize for the confusion as I didn't realize the other post was specific to the original poster's operating system version. Thank you for separating my post out. Thank you for sharing the shortcut to enable log viewing. I probably should've known that was simple to do. The files you requested are attached. It appears that the failure is due to the package being "untrusted".
Attachments
Installer Log & Terminal Results.zip
Installer Log & Terminal Results
(4 KiB) Downloaded 12 times
Salsuero
 
Posts: 2
Joined: 21. May 2018, 22:00

Re: Installer not working on Mac OS 10.6.8

Postby socratis » 22. May 2018, 09:15

Your log:
May 21 14:53:52 Damians-iMac Installer[88115]: Free space on "OS X 10.6": 24.03 GB (24034430976 bytes).
May 21 14:53:52 Damians-iMac Installer[88115]: Create temporary directory "/var/folders/
Tg/TgxWEExZGFSZd5z9Lyg2QU+++TI/-Tmp-//Install.88115H9LdVI"
May 21 14:53:52 Damians-iMac Installer[88115]: IFPKInstallElement (3 packages)
May 21 14:53:52 Damians-iMac Installer[88115]: Failed install preflight: Error Domain=PKInstallErrorDomain
Code=102 UserInfo=0x1002d3ac0 "The package “VirtualBox.pkg” is untrusted."
Underlying Error=(Error Domain=NSOSStatusErrorDomain Code=-2147409654 UserInfo=0x121614b80
"The operation couldn’t be completed. CSSMERR_TP_CERT_EXPIRED")
May 21 14:53:52 Damians-iMac Installer[88115]: Install failed: The Installer encountered an error
that caused the installation to fail. Contact the software manufacturer for assistance.

A clean 10.6.8 log:
May 22 01:39:36 VB-OSX-106 Installer[190]: Free space on "VB-OSX-106": 32.92 GB (32919846912 bytes).
May 22 01:39:36 VB-OSX-106 Installer[190]: Create temporary directory "/var/folders/
8W/8W1Bz7zYEtmpbcuUCj+RhE+++TI/-Tmp-//Install.190yu2HsB"
May 22 01:39:36 VB-OSX-106 Installer[190]: IFPKInstallElement (3 packages)
May 22 01:39:36 VB-OSX-106 Installer[190]: PackageKit: allowing untrusted file://localhost/Volumes/
VirtualBox/VirtualBox.pkg#VirtualBoxCLI.pkg under guise of unsigned
May 22 01:39:36 VB-OSX-106 Installer[190]: PackageKit: allowing untrusted file://localhost/Volumes/
VirtualBox/VirtualBox.pkg#VBoxKEXTs.pkg under guise of unsigned
May 22 01:39:36 VB-OSX-106 Installer[190]: PackageKit: allowing untrusted file://localhost/Volumes/
VirtualBox/VirtualBox.pkg#VirtualBox.pkg under guise of unsigned
May 22 01:39:36 VB-OSX-106 installd[202]: PackageKit: ----- Begin install -----

There are two things going on here: 1) the certificate has expired and 2) your OSX installation doesn't allow it.

1) As soon as you start the installer, in the installer's window top-right corner, you'll see a "certificate" icon. Clicking on in shows "The certificate has expired" ..... "Not Valid After: Thursday, July 6, 2017 2:46:50 AM Greece Time". This is going to be a problem in the future with old, signed executables. That's what I mean a "well thought out security blunder plan".

Solution: disconnect your computer from the network and set the date before 2017-07-05 00:46:50 GMT. That will make the certificate valid all of a sudden and allow the installation to proceed.

The second part is the one that troubles me more. Because I did a clean install on a clean 10.6.8 VM, and you can see that it just worked. I even did an installation on my own physical MBPr with 10.11.6, and I got a warning that the certificate had expired, but that was it. I chose to install it anyway, and it worked. I do not know/remember what was going on in 10.6, but I don't remember seeing that warning...
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
socratis
Site Moderator
 
Posts: 26118
Joined: 22. Oct 2010, 11:03
Location: Greece
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5


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