Repeated Hard Crashes on MacOS High Sierra

Discussions related to using VirtualBox on Mac OS X hosts.

Re: Repeated Hard Crashes on MacOS High Sierra

Postby SaulH » 15. May 2018, 08:37

michaln wrote:Is com.apple.driver.AppleMikeyHIDDriver always the last loaded/unloaded kext? If yes, it's probably relevant.

I've been trying to keep an eye on that, and it is often the last loaded/unloaded kext, but not always.
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby SaulH » 15. May 2018, 08:39

socratis wrote:@SaulH
Do you get a crash if you don't run it with VBoxHeadless, i.e. normal start from VirtualBox Manager?

@socratis

I've been running with the normal VirtualBox manager since I posted (after noticing that VBoxHeadless seemed to appear in many of these logs), and haven't had any panics, yet! This is a big improvement from the ~4 panics/day I was seeing while using VBoxHeadless.
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby socratis » 15. May 2018, 08:46

SaulH wrote:I've been running with the normal VirtualBox manager ... and haven't had any panics, yet!

Just to make 100% sure SaulH, running VirtualBox Manager and selecting the drop-down arrow next to the big green right arrow (that typically starts a VM normally), and choosing "Headless Start" doesn't crash your OSX, right?

While starting the VM with the "VBoxHeadless" command line, does.

PS. The same type of start can be achieved by right-clicking on the VM » Start... » Headless Start.
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby SaulH » 21. May 2018, 08:31

When I was getting frequent panics, I was starting VBoxHeadless by right-clicking on the VM, not from the command line.
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby socratis » 21. May 2018, 11:15

Can you please try the command-line VBoxHeadless option? I know I'm asking you to put your host into a potential kernel panic mode, but I wish I knew of another way to trigger this. What happens if you start your VM with either of these two commands?

    VBoxManage startvm "<Your_VM>" --type headless

    VBoxHeadless --startvm "<Your_VM>"
And please fill in the following questionnaire, because I'm getting a little confused (not enough caffeine). When starting the VM as follows, I get a kernel panic:
  1. Command-line VBoxHeadles: Yes/No
  2. Command-line VBoxManage: Yes/No
  3. Right-click, start headless: Yes/No
  4. Click the drop-down arrow on the Start icon: Yes/No
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby foo_ » 21. May 2018, 12:10

My Mac crashed again when I was a running a Windows 10 guest under load and some other VMs. Should I post the crash dump of my Mac or the VM logs or both?
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby socratis » 21. May 2018, 13:12

@foo_
Start by posting the output of the command:

    kextstat | grep -v com.apple
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby foo_ » 21. May 2018, 13:21

kextstat | grep -v com.apple
Index Refs Address Size Wired Name (Version) UUID <Linked Against>
106 1 0xffffff7f80e42000 0x45000 0x45000 com.Logitech.Control Center.HID Driver (3.9.5) no UUID <105 82 50 45 5 4 3>
116 0 0xffffff7f80e97000 0x17000 0x17000 com.Logitech.Unifying.HID Driver (1.3.5) no UUID <106 105 50 45 5 4 3>
165 0 0xffffff7f81336000 0x4000 0x4000 com.protech.NoSleep (1.4.0) 79207772-D7BF-34EE-B7B6-6E90A96D8062 <5 4 3>
166 0 0xffffff7f8109c000 0x62000 0x62000 com.paragon-software.kext.VDMounter (4.2) 3F301F93-CB8D-3149-8C74-D68B3D1C6D52 <25 5 4 3 1>
178 3 0xffffff7f85e21000 0x64000 0x64000 org.virtualbox.kext.VBoxDrv (5.2.12) 3AABEB96-18B4-378E-B3EE-A0F6EB91DDE7 <7 5 4 3 1>
183 0 0xffffff7f85e85000 0x8000 0x8000 org.virtualbox.kext.VBoxUSB (5.2.12) 9ABE1230-E87E-3B89-8E2A-B0B3BAA5F63D <182 178 50 7 5 4 3 1>
184 0 0xffffff7f85e8d000 0x5000 0x5000 org.virtualbox.kext.VBoxNetFlt (5.2.12) 3EF145FE-B581-3F71-8F0F-E04C62C5A91D <178 7 5 4 3 1>
185 0 0xffffff7f85e92000 0x6000 0x6000 org.virtualbox.kext.VBoxNetAdp (5.2.12) F6F0D614-6816-3226-9263-DA96DB33D890 <178 5 4 1>
Last edited by socratis on 21. May 2018, 13:44, edited 1 time in total.
Reason: Enclosed the information in [pre] tag for better readability
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby socratis » 21. May 2018, 13:48

com.Logitech.Control Center.HID Driver (3.9.5)
com.Logitech.Unifying.HID Driver (1.3.5)
com.protech.NoSleep (1.4.0)

Uninstall first the Logitech software and then the ProTech software. See if that changes the situation...
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby ijaureguialzo » 22. May 2018, 23:48

I have experienced a crash like the ones described here. I was running two machines in headless mode, both started by vagrant, and they crashed when the boxes where being imported, so heavy disk usage was underway. One is a CentOS and the other a Ubuntu, both command line only.

Loaded extensions:

Code: Select all   Expand viewCollapse view
Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against>
   85    0 0xffffff7f80d54000 0x17c000   0x17c000   at.obdev.nke.LittleSnitch (5124) BDAB2F2E-B581-37EB-AE29-BE8F2DD56D5C <7 5 4 3 1>
  152    0 0xffffff7f80d19000 0x6000     0x6000     com.shinywhitebox.iShowU-Audio-Capture (1.0.2) 5620A390-2E9D-32CA-9DC4-CBD6853E9890 <116 5 4 3>
  162    0 0xffffff7f83878000 0x1d000    0x1d000    com.intel.kext.intelhaxm (6.2.1) 7B6ABC56-699C-3449-A0EC-BEB36C154E3C <7 5 4 3 1>
  163    3 0xffffff7f83895000 0x64000    0x64000    org.virtualbox.kext.VBoxDrv (5.2.12) 3AABEB96-18B4-378E-B3EE-A0F6EB91DDE7 <7 5 4 3 1>
  171    0 0xffffff7f838f9000 0x8000     0x8000     org.virtualbox.kext.VBoxUSB (5.2.12) 9ABE1230-E87E-3B89-8E2A-B0B3BAA5F63D <170 163 52 7 5 4 3 1>
  172    0 0xffffff7f83901000 0x5000     0x5000     org.virtualbox.kext.VBoxNetFlt (5.2.12) 3EF145FE-B581-3F71-8F0F-E04C62C5A91D <163 7 5 4 3 1>
  173    0 0xffffff7f83906000 0x6000     0x6000     org.virtualbox.kext.VBoxNetAdp (5.2.12) F6F0D614-6816-3226-9263-DA96DB33D890 <163 5 4 1>


They're completely different ones from others posted here.

Attached is the kernel panic log.
Attachments
Kernel_2018-05-22-232330_macbook.panic.zip
(3.49 KiB) Downloaded 25 times
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby socratis » 22. May 2018, 23:52

ijaureguialzo wrote:I have experienced a crash like the ones described here.
Do you know what can cause a kernel panic? A gazillion of things... ;)

ijaureguialzo wrote:both started by vagrant
Vagrant is a program that relies on VirtualBox but modifies its configuration files in unknown ways to us. It is not supported on these VirtualBox user forums, they have their own Vagrant support channels. If you are having this problem with a standalone version of VirtualBox, then we can continue this discussion.

ijaureguialzo wrote:they crashed when the boxes where being imported
Not sure what that means, care to explain it in more detail?
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby SaulH » 4. Jun 2018, 13:48

@socratis

Please fill in the following questionnaire, because I'm getting a little confused (not enough caffeine). When starting the VM as follows, I get a kernel panic:
Command-line VBoxHeadles: Yes/No/Not applicable
Command-line VBoxManage: Yes/No/Not applicable
Right-click, start headless: Yes/No
Click the drop-down arrow on the Start icon: Yes/No/Not applicable
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby socratis » 4. Jun 2018, 16:59

I'm sorry, but why did you select "Not applicable" in 3 out of 4. Does it crash like that yes, no, or you didn't even try? That's what the not applicable was aiming for actually, maybe I didn't put it in the correct terms...
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby SaulH » 6. Jun 2018, 08:51

@socratis

I took "No" to mean I tried it, but it did not result in a panic. Most of those I did not try, so I described them as "not applicable".
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Re: Repeated Hard Crashes on MacOS High Sierra

Postby socratis » 6. Jun 2018, 09:35

SaulH wrote:Most of those I did not try

Well... that was the idea, wasn't it? To try and narrow down and see where and why you have a problem? *I* don't have a problem like that, if you catch my drift...
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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