GFX issue installing Windows 10 with Mac mini High Sierra

[Sicilian]

New to Virtualhost and this forum.

I'm trying to install a windows 10 VM on Mac mini with High Sierra. Having a weird issue. See screenshot.

I've tried 2d & 3d disabled. Tried use unscaled HiDPI output.

Baffled what the cause is. Any help please?

[socratis]

That's a rarity!
We're going to need to see a VM log from a complete VM run:

• Start the VM from cold-boot (not from a paused or saved state) / Observe error / Shutdown the VM (force close it if you have to).
• With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
• Save only the first "VBox.log", ZIP it and attach it to your response (see the "Upload attachment" tab below the reply form).

[Sicilian]

Here's there requested log. Thank you for your help.

[mpack]

How have you configured the graphics mode of the guest? If you are using 3D acceleration then it needs to match your host (bit depth wise), i.e. it almost certainly needs to be configured as 32bpp. However, I see 1024x768x24bpp being configured in the guest.

[Sicilian]

I've looked everywhere, where would I set these settings?

[mpack]

In the guest OS (Windows 10), you right click the desktop and choose "Display settings". Win10 tends to be a bit vague about precisely which display mode it's about to use, so I'd click the "Display adapter properties" link, then click "List All Modes" in the resulting dialog. Select the mode you want, making sure it's a 32bpp mode.

[Sicilian]

Right clicking on the windows desktop does nothing.

[mpack]

Then your version of Windows is unique. All versions of Windows since Windows 95 show a context menu when you right click the desktop.

However the observation does at least offer a vital clue: mouse integration, along with decent graphics, is only available AFTER you install the Guest Additions, which you have not done. See chapters 1 and 4 of the user manual.

[Sicilian]

I'm using a windows 10 iso downloaded from Microsoft.

I can't even get to install the VM. This is a brand-new installation I'm attempting.

[Sicilian]

Now I'm getting this:

Failed to open a session for the virtual machine Windows 10 VM.

The virtual machine 'Windows 10 VM' has terminated unexpectedly during startup with exit code 1 (0x1).

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: MachineWrap
Interface: IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}

Kernel driver not installed (rc=-1908)

Make sure the kernel module has been loaded successfully.

where: suplibOsInit what: 3 VERR_VM_DRIVER_NOT_INSTALLED (-1908) - The support driver is not installed. On linux, open returned ENOENT.


EDIT: For the record this is a brand new installation of High Sierra.

[socratis]

Just to have the complete picture, here are the "bpp" related messages from a Win10-64 VM starting up (correctly):

00:00:01.489632 Display::handleDisplayResize: uScreenId=0 pvVRAM=0000000000000000 w=720 h=400 bpp=0 cbLine=0x0 flags=0x0
...
00:00:01.510017 Display::handleDisplayResize: uScreenId=0 pvVRAM=000000011aefb000 w=640 h=480 bpp=32 cbLine=0xA00 flags=0x0
...
00:00:03.976155 VMMDev: Guest Log: BIOS: Booting from Hard Disk...
00:00:03.979950 Display::handleDisplayResize: uScreenId=0 pvVRAM=0000000000000000 w=720 h=400 bpp=0 cbLine=0x0 flags=0x0
...
00:00:04.220131 Display::handleDisplayResize: uScreenId=0 pvVRAM=000000011aefb000 w=1024 h=768 bpp=24 cbLine=0xC00 flags=0x0
...
00:00:11.288731 VBVA: InfoScreen: [0] @0,0 1280x1024, line 0x1400, BPP 32, flags 0x1
00:00:11.288746 Display::handleDisplayResize: uScreenId=0 pvVRAM=000000011aefb000 w=1280 h=1024 bpp=32 cbLine=0x1400 flags=0x1

So, right after booting, Win10 goes at 24 bpp, no clue why. The proper message is the last one with the screen set at 1280x1024x32.

But, Sicilian, it seems like you have other problems, more important ones, like the kernel driver. You need to address this:

1. Reboot.
2. Download the latest release, or the latest test build (https://www.virtualbox.org/wiki/Testbuilds), if you don't already have them.
3. Mount the DMG from the previous step. Run "VirtualBox_Uninstall.tool". Make sure there are no error messages. If there are, please post them, exactly as they appear.
4. Reboot.
5. Mount the DMG from the previous steps. Double-click the "VirtualBox.pkg". As soon as you start the installation, press Cmd+L to show the log. Select "Show All Logs" from the drop-down menu. Before the last step of the installation (Done), click the "Save" in the log window. ZIP and attach that file.
6. Start VirtualBox. If it crashes, open Console.app and look at "~/Library/Logs". Is there a VirtualBox related log with the current date/time? ZIP and attach that file as well.