Permanent kernel panic

[scheffer]

Hello,

running a MBP Late 2016 with 10.12.6 with latest VirtualBox 5.1.26 r117224. Unfortunately I do get permanent kernel panic.

Code: Select all

Sun Aug 20 11:13:30 2017

*** Panic Report ***
panic(cpu 3 caller 0xffffff80079fe39d): Kernel trap at 0xffffff8007d2c590, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000000018d1378, CR3: 0x000000002ed9212f, CR4: 0x00000000003627e0
RAX: 0x4318712137ee00cb, RBX: 0xdeadbeefdead002a, RCX: 0x0000000009000000, RDX: 0xffffff8008072138
RSP: 0xffffff9115b0bf10, RBP: 0xffffff9115b0bf30, RSI: 0xffffff8023ed9e00, RDI: 0x0000000000000000
R8:  0xffffff801ba42800, R9:  0xffffff8008072108, R10: 0x000070000e3a3ac0, R11: 0xffffff802e235b90
R12: 0x0000000000000000, R13: 0xffffff801bb30cc0, R14: 0xffffff801ba52db0, R15: 0xffffff80080ce5d0
RFL: 0x0000000000010282, RIP: 0xffffff8007d2c590, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x00000000018d1378, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0, VF: 0
 

Backtrace (CPU 3), Frame : Return Address
0xffffff8109a65df0 : 0xffffff80078e953c
0xffffff8109a65e70 : 0xffffff80079fe39d
0xffffff8109a66050 : 0xffffff800789a593
0xffffff8109a66070 : 0xffffff8007d2c590
0xffffff9115b0bf30 : 0xffffff8007d1dfe5
0xffffff9115b0bf50 : 0xffffff8007e2413c
0xffffff9115b0bfb0 : 0xffffff800789ad96
 

BSD process name corresponding to current thread: VirtualBoxVM
 

Mac OS version:
16G29
 
Kernel version:
Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64

Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03
Kernel slide:	0x0000000007600000

Kernel text base: 0xffffff8007800000
__HIB  text base: 0xffffff8007700000

System model name: MacBookPro13,1 (Mac-473D31EABEB93F9B)

System uptime in nanoseconds: 8195957431358
last loaded kext at 111654073647: com.apple.filesystems.smbfs    3.1.2 (addr 0xffffff7f88706000, size 425984)

loaded kexts:
com.symantec.kext.SymAPComm    100.1f12
org.virtualbox.kext.VBoxNetAdp    5.1.26
org.virtualbox.kext.VBoxNetFlt    5.1.26
org.virtualbox.kext.VBoxUSB    5.1.26
org.virtualbox.kext.VBoxDrv    5.1.26
....

As you can see latest loaded kext is com.apple.filesystems.smbfs.
Have already AppleDiagnostics (no issues) and a NVRAM reset. Problem still exists.
Any help is appreciated.

[socratis]

Could you uninstall Symantec? Even temporarily?
And please ZIP the whole crash log and attach it.

[scheffer]

Unfortunlately I am not able to uninstall Symantec Endpoint Protection.
My MBP is company owned and there is no way at the moment to uninstall .

Will open also internally a ticket.

Please find attached the log.

[socratis]

Unfortunlately I am not able to uninstall Symantec Endpoint Protection.

Unless we can rule out a conflict here (which have been plenty) I'm afraid that personally I can't do anything more.