Update now exits without error message (#16841)

Discussions related to using VirtualBox on Mac OS X hosts.
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Joymaker
Posts: 4
Joined: 17. Jun 2017, 18:35

Update now exits without error message (#16841)

Post by Joymaker »

I just updated to the latest Mac version of VirtualBox and it quit working. Exits less than a second after launch, without a crash report and without any message.

Configuration:
host: Mac OS 10.9.5
Guest: Windows 7
VirtualBox version after update: Oracle VM VirtualBox Manager 5.1.22

Is there a known incompatibility?
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Update now exits without error message

Post by socratis »

Follow a "start the VM from cold-boot" / "observe error" / "shutdown the VM" cycle. With the VM shut down completely (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log". Save only the first "VBox.log", ZIP it and attach it to your response (see the "Upload attachment" tab below the reply form).
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Joymaker
Posts: 4
Joined: 17. Jun 2017, 18:35

Re: Update now exits without error message

Post by Joymaker »

Socratis, I wish I had the opportunity to take your advice! But in fact, it is the Mac app VirtualBox itself that is quitting in half a second, providing me no opportunity to interact with it whatsoever, or to tell it what and how to boot. If you can tell me some alternative manner of starting VirtualBox that might give me more control, I'd love to hear it.
steven_c
Posts: 3
Joined: 18. Jun 2017, 09:39

Re: Update now exits without error message

Post by steven_c »

I have same error, cannot start Virtualbox.
VirtualBox-5.1.22-115126 and 5.1.20-114629 mac quit without GUI showup

Code: Select all

6/18/17 2:45:32.000 PM kernel[0]: VirtualBox (map: 0xffffff8037ef1960) triggered DYLD shared region unnest for map: 0xffffff8037ef1960, region 0x7fff8da00000->0x7fff8dc00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
6/18/17 2:45:32.832 PM ReportCrash[34998]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
6/18/17 2:45:33.276 PM com.apple.launchd.peruser.*[906]: (org.virtualbox.app.VirtualBox.374208[34996]) Job appears to have crashed: Segmentation fault: 11
6/18/17 2:45:33.724 PM ReportCrash[34998]: Saved crash report for VirtualBox[34996] version 5.1.22 (5.1.22) to /Library/Logs/DiagnosticReports/VirtualBox_2017-06-18-144533_***MacBook-Pro.crash

Code: Select all

Process:         VirtualBox [2278]
Path:            /Applications/VirtualBox.app/Contents/MacOS/VirtualBox
Identifier:      VirtualBox
Version:         5.1.22 (5.1.22)
Code Type:       X86-64 (Native)
Parent Process:  launchd [906]
Responsible:     VirtualBox [2278]
User ID:         *

Date/Time:       2017-06-18 05:46:18.474 +0000
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version:  11
Anonymous UUID:  ***


Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
--> 
    __TEXT                 000000010640c000-000000010642e000 [  136K] r-x/rwx SM=COW  /Applications/VirtualBox.app/Contents/MacOS/VirtualBox

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   ???                           	000000000000000000 0 + 0
1   libFontParser.dylib           	0x00007fff8bc0a2ae TGlyphOutlineContext::TGlyphOutlineContext(CGAffineTransform const*) + 40
2   libFontParser.dylib           	0x00007fff8bc0a0e4 FPFontCopyGlyphPath + 151
3   libCGXType.A.dylib            	0x00007fff89c486ab create_path_for_glyph + 35
4   libCGXType.A.dylib            	0x00007fff89c485ba xt_path_builder_create_path_for_glyph + 528
5   com.apple.CoreGraphics        	0x00007fff8a6ebcb2 CGFontCreateGlyphPath + 46
6   com.apple.CoreGraphics        	0x00007fff8a6ebc2c CGFontCreateGlyphBitmap + 392
7   com.apple.CoreGraphics        	0x00007fff8a6eba11 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 109
8   libRIP.A.dylib                	0x00007fff8fad2a7f render_glyphs + 197
9   libRIP.A.dylib                	0x00007fff8fad1d4a draw_glyph_bitmaps + 1739
10  libRIP.A.dylib                	0x00007fff8fad11da ripc_DrawGlyphs + 2204
11  com.apple.CoreGraphics        	0x00007fff8aace64f draw_glyphs + 1449
12  com.apple.CoreGraphics        	0x00007fff8a6eac86 CGContextShowGlyphsWithAdvances + 471
13  com.apple.AppKit              	0x00007fff83d373ec +[NSStringDrawingTextStorage _fastDrawString:attributes:length:inRect:graphicsContext:baselineRendering:usesFontLeading:usesScreenFont:typesetterBehavior:paragraphStyle:lineBreakMode:boundingRect:padding:scrollable:baselineOffset:] + 4513
14  com.apple.AppKit              	0x00007fff8381e972 _NSStringDrawingCore + 1495
15  com.apple.AppKit              	0x00007fff83949c24 -[NSString(NSStringDrawing) drawInRect:withAttributes:] + 183
16  libqcocoa.dylib               	0x000000010a2163af QCoreTextFontDatabase::QCoreTextFontDatabase(bool) + 1039
17  libqcocoa.dylib               	0x000000010a1afdc5 QCocoaIntegration::QCocoaIntegration(QStringList const&) + 693
18  libqcocoa.dylib               	0x000000010a1ae75e QCocoaIntegrationPlugin::create(QString const&, QStringList const&) + 78
19  org.qt-project.QtGuiVBox      	0x000000010786a1c6 QPlatformIntegrationFactory::create(QString const&, QStringList const&, int&, char**, QString const&) + 198
20  org.qt-project.QtGuiVBox      	0x0000000107877675 QGuiApplicationPrivate::createPlatformIntegration() + 2549
21  org.qt-project.QtGuiVBox      	0x000000010787863b QGuiApplicationPrivate::createEventDispatcher() + 27
22  org.qt-project.QtCoreVBox     	0x000000010745fbae QCoreApplicationPrivate::init() + 1790
23  org.qt-project.QtGuiVBox      	0x00000001078740f1 QGuiApplicationPrivate::init() + 49
24  org.qt-project.QtWidgetsVBox  	0x0000000107e2a2de QApplicationPrivate::init() + 14
25  VirtualBox.dylib              	0x00000001069689cd TrustedMain + 877
26  org.virtualbox.app.VirtualBox 	0x000000010640fb06 0x10640c000 + 15110
27  libdyld.dylib                 	0x00007fff8dab25fd start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        	0x00007fff899df662 kevent64 + 10
1   libdispatch.dylib             	0x00007fff8dab6421 _dispatch_mgr_invoke + 239
2   libdispatch.dylib             	0x00007fff8dab6136 _dispatch_mgr_thread + 52

Thread 2:
0   libsystem_kernel.dylib        	0x00007fff899dee6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff8cc7bf08 _pthread_wqthread + 330
2   libsystem_pthread.dylib       	0x00007fff8cc7efb9 start_wqthread + 13

Thread 3:
0   libsystem_kernel.dylib        	0x00007fff899dee6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff8cc7bf08 _pthread_wqthread + 330
2   libsystem_pthread.dylib       	0x00007fff8cc7efb9 start_wqthread + 13

Thread 4:
0   libsystem_kernel.dylib        	0x00007fff899dee6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff8cc7bf08 _pthread_wqthread + 330
2   libsystem_pthread.dylib       	0x00007fff8cc7efb9 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x000000000000000d  rbx: 0x00007fff597eff48  rcx: 0x000000006c65746e  rdx: 0x0000000049656e69
  rdi: 0x00004f0000005003  rsi: 0x0000500000005000  rbp: 0x00007fff597efd60  rsp: 0x00007fff597efd48
   r8: 0x0000000000000040   r9: 0x00007fff597efc00  r10: 0x0000000059b74520  r11: 0x00007fff597efc21
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x00006080001b82c0  r15: 0x00006080001b7d80
  rip: 0x0000000000000000  rfl: 0x0000000000010206  cr2: 0x0000000000000000
  
Logical CPU:     3
Error Code:      0x00000014
Trap Number:     14


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    0x7fff8f790000 -     0x7fff8f7abff7  libPng.dylib (1044) <151BA92C-6E7C-3B69-8024-FDD1E2C89DD3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x7fff8f8e1000 -     0x7fff8f8e2fff  com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x7fff8f8f4000 -     0x7fff8f975fff  com.apple.CoreSymbolication (3.0.1 - 141.0.5) <82170C9C-73E0-3108-9DC5-C214C9B72292> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
    0x7fff8f976000 -     0x7fff8f97afff  com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x7fff8fac0000 -     0x7fff8fac7ff8  liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
    0x7fff8fac8000 -     0x7fff8faf0ffb  libRIP.A.dylib (599.35.4) <F3C60582-1F27-335D-9C97-8CF307670F7B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fff8faf1000 -     0x7fff8faf4ffc  com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff8faf5000 -     0x7fff8fb68fff  com.apple.securityfoundation (6.0 - 55122.3) <0FDC8F53-104C-3938-A852-5B33C30BAAD5> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x7fff8fb69000 -     0x7fff8fb76ff4  com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x7fff8fb77000 -     0x7fff8fb7afff  libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x7fff8fb7b000 -     0x7fff8fb7bffd  com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff906c8000 -     0x7fff906d2fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
    0x7fff906d3000 -     0x7fff906faffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
    0x7fff90859000 -     0x7fff9089bff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
    0x7fff90c7d000 -     0x7fff90cc4fff  libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff90cc5000 -     0x7fff90cceffd  com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff90cfa000 -     0x7fff90d1fff7  com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
    0x7fff90d20000 -     0x7fff90d45ff7  com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff90d46000 -     0x7fff90d52ffb  com.apple.AppleFSCompression (56.92.1 - 1.0) <066255FD-DBD1-3041-8DDA-7AFC41C9096D> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
    0x7fff91269000 -     0x7fff9127aff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
    0x7fff9127b000 -     0x7fff912cdfff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
    0x7fff912f6000 -     0x7fff91337fff  com.apple.PerformanceAnalysis (1.47 - 47) <DBC7349E-8440-3FE0-B5E4-B6A8EF3017E9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
    0x7fff91338000 -     0x7fff91347ff8  com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff91348000 -     0x7fff9134fffb  libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 184
    thread_create: 1
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=190.7M resident=151.3M(79%) swapped_out_or_unallocated=39.3M(21%)
Writable regions: Total=55.4M written=2852K(5%) resident=3208K(6%) swapped_out=0K(0%) unallocated=52.3M(94%)
 
REGION TYPE                      VIRTUAL
===========                      =======
CG image                              4K
CG shared images                    140K
Kernel Alloc Once                     8K
MALLOC                             44.4M
MALLOC (admin)                       32K
STACK GUARD                        56.0M
Stack                              9824K
VM_ALLOCATE                         352K
__DATA                             20.8M
__IMAGE                             528K
__LINKEDIT                         70.4M
__TEXT                            120.2M
__UNICODE                           544K
mapped file                        31.5M
shared memory                         4K
===========                      =======
TOTAL                             354.6M
VirtualBox 5.0.20-106931 and 5.1.18-114002 don't have this error

same error here: viewtopic.php?f=8&t=83221
Last edited by socratis on 18. Jun 2017, 18:59, edited 1 time in total.
Reason: Enclosed the information in [code] tag for better readability
steven_c
Posts: 3
Joined: 18. Jun 2017, 09:39

Re: Update now exits without error message

Post by steven_c »

this post describes same error too: https://forums.virtualbox.org/viewtopic.php?f=8&t=83144
I submitted ticket #16841.
Last edited by socratis on 18. Jun 2017, 19:01, edited 2 times in total.
Reason: Added missing URL.
socratis
Site Moderator
Posts: 27330
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Re: Update now exits without error message (#16841)

Post by socratis »

There is no known incompatibility, that doesn't mean that you haven't discovered a new one. Please post the output of:
  • kextstat | grep -v com.apple
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
steven_c
Posts: 3
Joined: 18. Jun 2017, 09:39

Re: Update now exits without error message (#16841)

Post by steven_c »

Here is my result of "kextstat | grep -v com.apple"

Code: Select all

Index Refs Address            Size       Wired      Name (Version) <Linked Against>
  128    0 0xffffff7f80b2c000 0x5000     0x5000     com.delantis.kext.tcpblocknke (4.0.0) <7 4 1>
  137    0 0xffffff7f8214b000 0x17000    0x17000    com.tuxera.filesystems.tufsfs.fusefs_txantfs (2015.11.5) <7 5 4 3 1>
  153    3 0xffffff7f820d7000 0x61000    0x61000    org.virtualbox.kext.VBoxDrv (5.1.18) <7 5 4 3 1>
  154    0 0xffffff7f82138000 0x8000     0x8000     org.virtualbox.kext.VBoxUSB (5.1.18) <153 48 36 7 5 4 3 1>
  155    0 0xffffff7f82140000 0x5000     0x5000     org.virtualbox.kext.VBoxNetFlt (5.1.18) <153 7 5 4 3 1>
  156    0 0xffffff7f82162000 0x6000     0x6000     org.virtualbox.kext.VBoxNetAdp (5.1.18) <153 5 4 1>
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
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Location: Greece

Re: Update now exits without error message (#16841)

Post by socratis »

Start by uninstalling TCPBlock from Jo Delantis, rebooting, running software update (because you're running the original 10.9.5) and try again.

And please do NOT obfuscate anything in the future...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Joymaker
Posts: 4
Joined: 17. Jun 2017, 18:35

Re: Update now exits without error message (#16841)

Post by Joymaker »

Here's my report. I got you a nice clean one: reboot, attempt Virtualbox, kextstat.

Ken$ kextstat | grep -v com.apple
Index Refs Address Size Wired Name (Version) <Linked Against>
130 0 0xffffff7f81d4a000 0x7000 0x7000 com.AmbrosiaSW.AudioSupport (4.1.4) <104 5 4 3 1>
134 3 0xffffff7f81db5000 0x61000 0x61000 org.virtualbox.kext.VBoxDrv (5.1.22) <7 5 4 3 1>
135 0 0xffffff7f81e16000 0x8000 0x8000 org.virtualbox.kext.VBoxUSB (5.1.22) <134 49 37 7 5 4 3 1>
136 0 0xffffff7f81e1e000 0x5000 0x5000 org.virtualbox.kext.VBoxNetFlt (5.1.22) <134 7 5 4 3 1>
137 0 0xffffff7f81e23000 0x6000 0x6000 org.virtualbox.kext.VBoxNetAdp (5.1.22) <134 5 4 1>
kens-mbp-4:~ Ken$

If I have any TCPBlock, I don't know about it.
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Update now exits without error message (#16841)

Post by socratis »

No, you don't have "TCPBlock", but that may not be the only thing that is the culprit. In your case, I see "Ambrosia". What happens if you uninstall it (and verify of course that the kext is not enabled)?
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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