Can't open a Word document located in shared folder

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reboox
Posts: 2
Joined: 19. Nov 2016, 17:55

Can't open a Word document located in shared folder

Post by reboox »

Hi,

please, someone can help me?
I upgraded to 5.1.8, but I can't open Word files (.docx or .doc) located on the shared folder anymore (see annex 1: "non è possibile aprire" is "it is not possible open"). Moreover if I try to move a Word file from the shared folder to the desktop an error message come out (see annex 2).
Excel files open and move without problem.

Didn't have any problem with previous issue (don't remember exactly the last, 4 and something else)

Thank you.
Attachments
Annex 1.png
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Annex 2.jpg
Annex 2.jpg (126.44 KiB) Viewed 1048 times
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Can't open a Word document located in shared folder

Post by mpack »

This is the OS X guests forum, your guest is clearly Windows 7. Moving you to OS X hosts since I suspect your problem may be host permissions.

Try rebooting the host and the guest.

If that doesn't work, try creating a true network share to the host folder (don't use Guest Additions shared folders).

If that doesn't work then it must be a permissions issue with your access to the host folder, at which point I bow out since I know nothing about OS X permissions.
reboox
Posts: 2
Joined: 19. Nov 2016, 17:55

Re: Can't open a Word document located in shared folder

Post by reboox »

Thanks
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