LOSS OF KEYBOARD & TRACKPAD

[Turbie47]

All interesting stuff but it remains a bit mysterious for me!

I have never been able to read/write a USB key but a USB mouse does work!

[loukingjr]

I was tempted to have you create a new post about not being able to use USB keys in a guest. It can certainly be done.

On second thought, create a new post on how to do so. It may help others seeing they are unlikely to look for a solution under "LOSS OF KEYBOARD & TRACKPAD".

[donaz]

thanks for the added explanation.
I deleted the filter and it works

[itisspeedy]

I lost my keyboard and mouse (Apple Gesture Mouse) as descried in the beginning of this thread.
Hope this is resolved soon. I had to go back to 5.0.12.

[socratis]

This was resolved previously by having users correct their erroneous actions.
a) What makes you think that this is a 5.0.14 problem which is fixed by downgrading to 5.0.12?
b) Would you mind sharing some more information? Read the thread from the beginning for more information.

[socratis]

a) What makes you think that this is a 5.0.14 problem which is fixed by downgrading to 5.0.12?

Correcting myself here. I just discovered that this assessment might actually hold some truth. See: viewtopic.php?f=2&t=76021

[loukingjr]

FWIW, running OSX 10.11.3 and VB 5.0.15r105205 I have no loss of Bluetooth devices running a Windows 10 (build 14251) guest.

FWIW II, running OSX 10.11.4b2 and VB 5.0.14r105127 I have no loss of Bluetooth devices running a Windows 10 (build 10240) guest.

edit: Booting from scratch.

[mpack]

Could people affected please clarify whether they are booting the VM from scratch, or are resuming from a saved state.

[socratis]

Booting from scratch.

[itisspeedy]

This was resolved previously by having users correct their erroneous actions.
a) What makes you think that this is a 5.0.14 problem which is fixed by downgrading to 5.0.12?
b) Would you mind sharing some more information? Read the thread from the beginning for more information.

Socratis, sorry about the late response. Here are my answers:

a) I didn't think it would be a problem, I did it and it worked for me. Experience tells me that downgrading is not necessarily a bad thing. Especially I now run El Capitan, but so want to go back to Yosemite without having to reinstall everything.
b) iMac late 2009, 8GB memory, bluetooth KB and mouse (gesture mouse), running Virtual Box since the beginning of time, Guest OSs Linux (several distros), Windows XP, 7, 8, 10. Also additionally I run embedded OSs for testing stuff -- like Android custom build, VxWorks, Inferno, etc.

Hope this answers your questions and adds to the pool of information developers need for diagnosing and fixing this fluke.

[Strobonator]

For me it also turned out having an unspecified USB device filter that I had to delete to make 5.0.14 work. In this regard Win7 also told me after a failed booting sequence that to a not closer specified USB Driver could not be installed.

Code: Select all

Name:            Windoof 7
Groups:          /
Guest OS:        Windows 7 (64-bit)
UUID:            cfa82adb-0216-4132-a64d-ab99048e65a8
Config file:     /Users/MrTre/VirtualBox VMs/Windoof 7/Windoof 7.vbox
Snapshot folder: /Users/MrTre/VirtualBox VMs/Windoof 7/Snapshots
Log folder:      /Users/MrTre/VirtualBox VMs/Windoof 7/Logs
Hardware UUID:   cfa82adb-0216-4132-a64d-ab99048e65a8
Memory size:     4096MB
Page Fusion:     off
VRAM size:       256MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  2
PAE:             on
Long Mode:       on
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Legacy
State:           powered off (since 2016-03-30T09:18:33.475000000)
Monitor count:   1
3D Acceleration: on
2D Video Acceleration: on
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address:
Teleporter Password:
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration:
Autostart Enabled: off
Autostart Delay: 0
Default Frontend:
Storage Controller Name (0):            IDE-Controller
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA-Controller
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      2
Storage Controller Bootable (1):        on
IDE-Controller (1, 0): Empty
SATA-Controller (0, 0): /Users/MrTre/VirtualBox VMs/VirtualBox HDDs/Windoof 7.vdi (UUID: af8c65a1-d6cc-47b7-a7d0-734456924b1e)
SATA-Controller (1, 0): /Users/MrTre/VirtualBox VMs/Windoof 7/Win7Data.vdi (UUID: 7700346d-774f-437a-bfc8-62783098019c)
NIC 1:           MAC: 0800270DFD7D, Attachment: Bridged Interface 'en0: Ethernet', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: CoreAudio, Controller: HDA, Codec: STAC9221)
Clipboard Mode:  disabled
Drag and drop Mode: disabled
VRDE:            disabled
USB:             disabled
EHCI:            disabled
XHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             Sunplus Innovation Technology USB to Serial-ATA bridge [0132]
VendorId:         1bcf
ProductId:        0c31
Revision:         0132
Manufacturer:     Sunplus Innovation Technology
Product:          USB to Serial-ATA bridge
Remote:           0
Serial Number:    FDC0FD20EA00000FD0FCAFA1809848

Index:            1
Active:           yes
Name:             TOSHIBA External USB 3.0 [0001]
VendorId:         0480
ProductId:        a006
Revision:         0001
Manufacturer:     TOSHIBA
Product:          External USB 3.0
Remote:           0
Serial Number:    2013093060431

Index:            2
Active:           yes
Name:             TDi GmbH - Germany USB-Chip [0101]
VendorId:         0e50
ProductId:        0002
Revision:         0101
Manufacturer:     TDi GmbH - Germany
Product:          USB-Chip
Remote:           0
Serial Number:

Bandwidth groups:  <none>

Shared folders:

Name: 'MrTre', Host path: '/Users/MrTre' (machine mapping), writable

Video capturing:    not active
Capture screens:    0
Capture file:       /Users/MrTre/VirtualBox VMs/Windoof 7/Windoof 7.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB

The information above shows the working configuration after deleting the unspecified device filter.

Good luck with this solution everyone!

[Blackhawk7]

Delete the filter "Name: Nouveau filtre 1".
It is a USB filter with blank values, which means it will capture everything, including your keyboard and mouse. And yes, Bluetooth devices go through a USB interface.

Thank you Socratis, I haven't been able to pinpoint a setting that I changed manually after the latest VB updtade, didn't need to get a log, just by looking at the other and your explanations were more than enough!

[itisspeedy]

I have tried all the versions since 5.12 and so far none of them works for me. My Apple bluetooth mouse and keyboard are lost in that order one after the other with a 2 second difference in time.

Please, anybody having any explanation? I have not changed any of the setting on my virtual machines. I have Windows XP, 7 and 10, Mint Linux and a couple of embedded systems. None of them is usable. Any of them started would cause both UI devices to be lost.

I have to login remotely through a terminal and kill all VirtualBox processes in order to free my interface to be able to work with my iMac again.

FYI: iMac from around October 2009 with 8GB memory and as mentioned bluetooth keyboard and mouse.

Thanks a bunch!
E.T.

[socratis]

This is your 3rd post, but so far you've only stated the problem, you have not provided any diagnostics. So, for our Information and for future users's information, post the output of the commands:

• VBoxManage showvminfo "<Your_VM_Name>"
  kextstat | grep -v com.apple

[Pedigree Motorcars]

I am having the same problem. I just installed Sierra on my Mac and as soon as virtualbox loads, I loose connection from my trackpad and keyboard. The keyboard is connected by usb, the trackpad us bluetooth. I have no use of either with virtualbox running. Someone please help. I'm really not familier with the terms used in this thread. If someone can walk me through this like I am an idiot, I will be a HUGE help. Thank you for anyone who can help me. I should ad, once I had this problem, I updated to the most recent version of virtualbox.