Mouse problems with 4.3.28 upgrade

[bediddleby]

My main use for Virtualbox is running Windows 8 to use Visio 2013. A very common function in Visio is zoom, and it can be quickly done by holding down Ctrl-Shift and dragging the mouse around the area that you want to zoom to. After the 4.3.28 upgrade, this stopped working and instead it zooms in slightly and then pans around as the mouse is dragged. The only way I've found to get it working again is to disable mouse integration, which makes the mouse behave erratically in Windows, and is very inconvenient when working in and out of Windows, back to my Mac. If this isn't something I can fix now, I will investigate downgrading for the time being. I hope this is temporary; it's bad enough to be almost unusable this way.

[brycesteiner]

We apparently are dealing with the same issue

viewtopic.php?f=8&t=67858

I found similar issues in the Adobe products now. It also seems to get a mouse flicker at certain times that we didn't have before.

I may consider downgrading too because we can't work in our environment with these issues.

I still love VB though!

[Perryg]

I might mention that while downgrading will evade the issue it will not fix it and if you really want it fixed you need to provide diagnostic information. The guests log file ( as an attachment ) would be the first place to start.

[Adam Elmquist]

Just reporting same type of mouse not working issue after the update. My host system is running OSX 10.10.3 and Linux is my guest system. Mouse was working before the update now its not...

[michael]

This applies to both issues. Could you please check whether just downgrading the Guest Additions to 4.3.26 without installing VirtualBox 4.3.26 on the host fixes the issue? If not, could you please try these two test builds and report whether both of them also show the problem? You are both using OS X hosts if I read you correctly.

https://www.virtualbox.org/download/tes ... 76-OSX.dmg
https://www.virtualbox.org/download/tes ... 83-OSX.dmg

[brycesteiner]

This applies to both issues. Could you please check whether just downgrading the Guest Additions to 4.3.26 without installing VirtualBox 4.3.26 on the host fixes the issue? If not, could you please try these two test builds and report whether both of them also show the problem? You are both using OS X hosts if I read you correctly.

https://www.virtualbox.org/download/tes ... 76-OSX.dmg
https://www.virtualbox.org/download/tes ... 83-OSX.dmg

I just downloaded and installed the 4.3.27-99683 and it has the exact same issue with ctrl.

[brycesteiner]

This applies to both issues. Could you please check whether just downgrading the Guest Additions to 4.3.26 without installing VirtualBox 4.3.26 on the host fixes the issue? If not, could you please try these two test builds and report whether both of them also show the problem? You are both using OS X hosts if I read you correctly.

https://www.virtualbox.org/download/tes ... 76-OSX.dmg
https://www.virtualbox.org/download/tes ... 83-OSX.dmg

I just downloaded and installed the 4.3.27-99683 and it has the exact same issue with ctrl.

I can now confirm 4.3.27-99676 also has the same problem. Another interesting thing is there will be window frame shadows left on the screen. They are faint and transparent.
One other thing I've noticed is the speed on 4.3.28. My RIP took over an hour to process a 32 square foot file - running windows 7 guess. After downgrading to 4.3.26 the same file processed in about 5-7 minutes.

Thanks,
Bryce

[MacVette]

"coolshadow" and I also ran into mouse problems with the latest VirtualBox update.

viewtopic.php?f=8&t=68065

[MacVette]

I ended up downgrading to 4.3.26 since the bug was so annoying. The mouse works as expected with 4.3.26.

[coolshadow]

This applies to both issues. Could you please check whether just downgrading the Guest Additions to 4.3.26 without installing VirtualBox 4.3.26 on the host fixes the issue? If not, could you please try these two test builds and report whether both of them also show the problem? You are both using OS X hosts if I read you correctly.

https://www.virtualbox.org/download/tes ... 76-OSX.dmg
https://www.virtualbox.org/download/tes ... 83-OSX.dmg

I tried running 4.3.28 with guest additions downgraded to 4.3.26. No luck, same issues. As I posted on the other thread, disabling mouse integration does solve the problem, although the general mouse behavior on my machine is not as smooth, so I would prefer a different solution.

[bediddleby]

I just tried 4.3.30 and this problem persists. Back to the old version!

I'm on a Mac, 10.10.4, running Windows 8.1 mostly for Visio. Is this the log that was asked for?

Code: Select all

VirtualBox XPCOM Server 4.3.30 r101610 darwin.amd64 (Jul 10 2015 13:54:30) release log
00:00:00.006070 main     Log opened 2015-07-20T15:01:48.265243000Z
00:00:00.006072 main     Build Type: release
00:00:00.006090 main     OS Product: Darwin
00:00:00.006096 main     OS Release: 14.4.0
00:00:00.006102 main     OS Version: Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
00:00:00.006243 main     DMI Product Name: MacBookAir6,2
00:00:00.006311 main     DMI Product Version: 1.0
00:00:00.006329 main     Host RAM: 8192MB total, 2496MB available
00:00:00.006337 main     Executable: /Applications/VirtualBox.app/Contents/MacOS/VBoxSVC
00:00:00.006337 main     Process ID: 97371
00:00:00.006338 main     Package type: DARWIN_64BITS_GENERIC
00:00:00.121105 nspr-2   Home directory: '/Users/Michael/Library/VirtualBox'
00:00:00.129637 nspr-2   Loading settings file "/Users/Michael/Library/VirtualBox/VirtualBox.xml" with version "1.12-macosx"
00:00:00.180792 nspr-2   HostDnsMonitor: old information
00:00:00.180815 nspr-2     no server entries
00:00:00.180823 nspr-2     no search string entries
00:00:00.180828 nspr-2     no domain set
00:00:00.180831 nspr-2   HostDnsMonitor: new information
00:00:00.180835 nspr-2     server 1: 10.102.76.214
00:00:00.180840 nspr-2     server 2: 10.122.76.132
00:00:00.180844 nspr-2     no search string entries
00:00:00.180848 nspr-2     domain: hq.netapp.com
00:00:00.180883 nspr-2   HostDnsMonitorProxy::notify
00:00:00.187669 nspr-2   VDInit finished
00:00:00.197474 nspr-2   Loading settings file "/Users/Michael/VirtualBox VMs/Windows 8/Windows 8.vbox" with version "1.14-macosx"
00:00:01.637758 nspr-2   ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={480cf695-2d8d-4256-9c7c-cce4184fa048} aComponent={SessionMachine} aText={Saved screenshot data is not available (VERR_NOT_SUPPORTED)}, preserve=false
00:00:01.736607 nspr-3   Load [/Applications/VirtualBox.app/Contents/MacOS/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/darwin.amd64/VBoxHostWebcam.dylib] rc VINF_SUCCESS
00:03:29.740513 ExtPackInst ExtPack: Executing '/Applications/VirtualBox.app/Contents/MacOS/VBoxExtPackHelperApp''install' '--base-dir' '/Applications/VirtualBox.app/Contents/MacOS/ExtensionPacks' '--cert-dir' '/Applications/VirtualBox.app/Contents/MacOS/ExtPackCertificates' '--name' 'Oracle VM VirtualBox Extension Pack' '--tarball' '/Users/Michael/Desktop/Oracle_VM_VirtualBox_Extension_Pack-4.3.30-101610.vbox-extpack' '--sha-256' '770d49247976f2a0d14a66196dddf864c6b9d185671e2a29cab459fc28f105db' '--replace'
00:03:35.718370 ExtPackInst ExtPack: enmReason=1 iStatus=0 stderr='rcExit=RTEXITCODE_SUCCESS
00:03:35.718375 ExtPackInst '
00:03:35.719828 ExtPackInst ExtPackManager: Successfully installed extension pack 'Oracle VM VirtualBox Extension Pack'.
00:03:41.606464 nspr-4   ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={480cf695-2d8d-4256-9c7c-cce4184fa048} aComponent={SessionMachine} aText={Saved screenshot data is not available (VERR_NOT_SUPPORTED)}, preserve=false
00:03:41.704243 nspr-4   Load [/Applications/VirtualBox.app/Contents/MacOS/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/darwin.amd64/VBoxHostWebcam.dylib] rc VINF_SUCCESS
00:09:40.796428 nspr-2   Load [/Applications/VirtualBox.app/Contents/MacOS/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/darwin.amd64/VBoxHostWebcam.dylib] rc VINF_SUCCESS
00:09:46.483672 nspr-2   Load [/Applications/VirtualBox.app/Contents/MacOS/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/darwin.amd64/VBoxHostWebcam.dylib] rc VINF_SUCCESS
 

[bediddleby]

Great news, so far - I decided to kick the tires on 5.0 before going back to 4.3.26 and the mouse issue appears to be cleared up! With Mouse Integration enabled, the mouse is functioning properly, as it did prior to 4.3.28. Curious if the other similar issues folks reported here are resolved as well?

[lim@con]

I am encounter mouse integration for Kubuntu 14.04 VM with Virtual Box 5.0. But for my Gnome VM with the same VBox, mouse is smooth. I believe for Gnome, i never had installed the Guest Additions.