Password not recognised during uninstall

Discussions related to using VirtualBox on Mac OS X hosts.

Password not recognised during uninstall

Postby MikethePilot » 27. Oct 2021, 18:40

I successfully installed VirtualBox on my iMac but now wish to uninstall it. However, when I run the uninstall program, I get as far as "Enter Password" but then when I enter either the password for the "administrator" or the password for myself, (I have set up the Mac for 2 users, my wife and myself) neither password is recognised and I get an error message. Can anyone help resolve and allow me to uninstall please?
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Re: Password not recognised during uninstall

Postby scottgus1 » 27. Oct 2021, 18:43

I doubt there is anything related to Virtualbox causing this, it sounds like a Mac OS issue. While a Mac guru here might know what to do, you should look at Mac OS forums too.

On Windows, a password from an Admin account is needed to install and uninstall.
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Re: Password not recognised during uninstall

Postby mpack » 27. Oct 2021, 18:51

Does this topic really belong in "MacOS Guests"? It sounds like a host issue is being discussed. Please confirm whether the problem is encountered on the host (the physical iMac PC), or inside a MacOS guest (the VM).
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Re: Password not recognised during uninstall

Postby MikethePilot » 27. Oct 2021, 19:04

I apologise if Ive posted in the wrong area as a newbie. The problem occurs on the iMac itself. I installed VirtualBox but did not continue to then install Windows. I now need to uninstall VirtualBox and when I do so the ununstaller opens "Terminal" commences the uninstall process, but at the "Enter Password" prompt does not recognise the password of either of the 2 users of the iMac
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Re: Password not recognised during uninstall

Postby granada29 » 27. Oct 2021, 22:43

You need to be logged in as the admin user. The uninstall script makes the assumption that the logged in user has admin privileges.
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Re: Password not recognised during uninstall

Postby mpack » 28. Oct 2021, 10:46

Topic moved.
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Re: Password not recognised during uninstall

Postby MikethePilot » 28. Oct 2021, 20:19

Not sure where it has moved to but thank you for the guidance. I had to download the app again using the administrators login as suggested and then run uninstall from there
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Re: Password not recognised during uninstall

Postby scottgus1 » 28. Oct 2021, 20:21

Great! Glad you go the issue resolved.

The topic was moved to Mac Hosts, since it was an issue in the host OS, not inside a VM, the guest.
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