Installation Failed on Mac High Sierra- 10.13.6
Installation Failed on Mac High Sierra- 10.13.6
I recently downloaded Virtual Box on my mac. In which I ran through the installation process which was almost completed until I clicked a popup saying something I don't remember. In which after that Virtualbox has not been able to work and the installation process now greets me with a message saying that my "installation" had "failed". I have also opened Virtual box but another error shows up. Saying "-102 File not Found" and "NS_ERROR_FAILURE (0x80004005)"
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Re: Installation Failed on Mac High Sierra- 10.13.6
Take a look at the first sticky thread, "Installation fails on 10.13.x (rc=-1908)", especially the Apple Documentation.
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Re: Installation Failed on Mac High Sierra- 10.13.6
Here is the Installer Log and System Profiler
- Attachments
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- Installer Log 23-Sep-2018.txt
- Installer Log
- (16.41 KiB) Downloaded 36 times
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- system_profiler.txt.gz
- system profiler
- (4.62 KiB) Downloaded 14 times
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Re: Installation Failed on Mac High Sierra- 10.13.6
Your hardware profile is not relevant for your problem, at all actually, it's Apple new security policy that's the problem. And for that, you need to read Apple's documentation as I said, User-Approved Kernel Extension Loading. That's where the problem is.
As far as mounting the DMG, that's what you do when you double-click on a DMG file; you're mountig a Disk iMaGe.
As far as mounting the DMG, that's what you do when you double-click on a DMG file; you're mountig a Disk iMaGe.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Installation Failed on Mac High Sierra- 10.13.6
Socratis,
I saw a bunch of ways to fix this problem at the beginning of my search. I tried multiple times to uninstall and then reinstall Virtual box with the hope that there would be a button for me to click to allow for Virtual Box to be "trusted". Although when I first installed Virtual box I clicked the "allow" box but was then unable to get Virtual box to work.
Explo1t
I saw a bunch of ways to fix this problem at the beginning of my search. I tried multiple times to uninstall and then reinstall Virtual box with the hope that there would be a button for me to click to allow for Virtual Box to be "trusted". Although when I first installed Virtual box I clicked the "allow" box but was then unable to get Virtual box to work.
Explo1t
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Re: Installation Failed on Mac High Sierra- 10.13.6
Actually it seems that you edited your message while I was posting my reply, and you added the installer log. And from there I see the following:
PS. The forum is adequate enough for us to communicate, in public
Have you done any modifications to your system? Have you disabled SIP?Sep 23 18:02:46 Namkhangs-MacBook-Pro-2 installd[438]: ./postflight: /Library/Application Support/VirtualBox/VBoxDrv.kext failed to load - (libkern/kext) authentication failure (file ownership/permissions); check the system/kernel logs for errors or try kextutil(8).
PS. The forum is adequate enough for us to communicate, in public
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Installation Failed on Mac High Sierra- 10.13.6
I am not sure... I disabled something on my System Preferences allowing for any developer files to be installed on my computer. If that helps at all.
P.S. Oh okay, my bad
P.S. Oh okay, my bad
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Re: Installation Failed on Mac High Sierra- 10.13.6
BTW, that's not how you report an error. Because if the message was "Your startup disk is almost full", that would have been a completely different problem. So please try to be as accurate as possible next time...Explo1t wrote:until I clicked a popup saying something I don't remember
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Installation Failed on Mac High Sierra- 10.13.6
I apologize. This was about last week and I have been trying to fix it ever since... I remember it having something to do with Virtual Box but I am not sure. Do you know what the problem is? I have tried to fully uninstall and reinstall but it keeps on showing me the error during the installation process.
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Re: Installation Failed on Mac High Sierra- 10.13.6
As I said, from the installer log it looks like a permissions error. Let's start with the basics. Post the output from the following command. Note that it's one command split in 9 lines, you'll need to copy/paste all of them:
ls -laed@ \ / \ /Applications \ /Applications/VirtualBox.app \ /Applications/VirtualBox.app/Contents/MacOS/VBoxRT.dylib \ /private \ /private/etc \ /private/etc/sudoers \ /private/tmp
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Installation Failed on Mac High Sierra- 10.13.6
Here is what I got after pasting the commands within my Terminal:
ls -laed@ \ > / \ > /Applications \ > /Applications/VirtualBox.app \ > /Applications/VirtualBox.app/Contents/MacOS/VBoxRT.dylib \ > /private \ > /private/etc \ > /private/etc/sudoers \ > /private/tmp drwxr-xr-x 31 root wheel 992 Sep 11 19:38 / drwxrwxr-x+ 52 root admin 1664 Sep 23 18:02 /Applications 0: group:everyone deny delete drwxr-xr-x 3 root admin 96 Aug 14 08:02 /Applications/VirtualBox.app -rw-r--r-- 1 root admin 5529952 Aug 14 08:04 /Applications/VirtualBox.app/Contents/MacOS/VBoxRT.dylib drwxr-xr-x 6 root wheel 192 Mar 27 23:01 /private drwxr-xr-x 123 root wheel 3936 Sep 23 22:24 /private/etc -r--r----- 1 root wheel 1563 Jul 15 2017 /private/etc/sudoers drwxrwxrwt 8 root wheel 256 Sep 24 18:42 /private/tmp
Last edited by socratis on 25. Sep 2018, 01:35, edited 1 time in total.
Reason: Enclosed the information in [quote][pre] tags for better readability
Reason: Enclosed the information in [quote][pre] tags for better readability
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Re: Installation Failed on Mac High Sierra- 10.13.6
Your basic permissions look fine. I'd like you to try the following:
- Reboot your computer.
- Try to install VirtualBox.
- If the installation fails, immediately go to the System Preferences » Security & Privacy. See if Oracle needs to be allowed to be installed. Allow it.
- Repeat the installation.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Installation Failed on Mac High Sierra- 10.13.6
I followed the steps that you gave me. Without success, the installation process still fails with the same error message as before. I'm not sure if this is relevant but I have uninstalled and reinstalled Virtual Box multiple times with no success.
Explo1t,
Explo1t,
- Attachments
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- Installer Log 25-Sep-2018.txt
- Installer Log
- (16.7 KiB) Downloaded 29 times
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- Error Message
- Screen Shot 2018-09-25 at 18.42.44.png (74.36 KiB) Viewed 5234 times
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Re: Installation Failed on Mac High Sierra- 10.13.6
The VirtualBox kexts are being rejected/prevented from loading due to a security issue:
Post the output of the following commands:/Library/Application Support/VirtualBox/VBoxDrv.kext failed to load - (libkern/kext) authentication failure (file ownership/permissions)
ls -al /Library/Application\ Support/ ls -al /Library/Application\ Support/VirtualBox/
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Installation Failed on Mac High Sierra- 10.13.6
Oh I see. Here are the outputs from the commands:
I didn't know if you needed my name to be shown so I just covered it up with (Explo1t).(Explo1t)-MBP-2:~ Explo1t$ ls -al /Library/Application\ Support/ total 0 drwxr-xr-x 17 root admin 544 Sep 25 18:40 . drwxr-xr-x+ 63 root wheel 2016 Sep 10 22:47 .. drwxr-xr-x 3 root admin 96 Sep 10 22:48 App Store drwxr-xr-x 13 root wheel 416 Sep 10 22:48 Apple drwx------ 5 root admin 160 Sep 10 17:39 ApplePushService drwxrwxr-x 13 root admin 416 Sep 10 22:47 CrashReporter drwxrwxr-x 6 root admin 192 Sep 10 22:47 GarageBand drwxrwxr-x 7 root admin 224 Jun 7 2017 Logic drwxrwxr-x 3 root wheel 96 Sep 10 22:41 Oracle drwxrwxr-t 2 root admin 64 Oct 6 2017 ProApps drwxr-xr-x 5 root wheel 160 Sep 10 22:46 Razer drwxr-xr-x 3 root wheel 96 Oct 7 2017 Script Editor drwxrwx--- 2 root admin 64 Sep 18 17:35 SubmitDiagInfo drwxr-xr-x 3 root wheel 96 Sep 20 17:00 VMware drwxr-xr-x 7 root wheel 224 Sep 25 18:42 VirtualBox drwxr-xr-x@ 3 root wheel 96 Sep 21 23:17 com.apple.TCC drwxr-xr-x 3 root wheel 96 Dec 14 2017 iLifeMediaBrowser (Explo1t)-MBP-2:~ Explo1t$ ls -al /Library/Application\ Support/VirtualBox/ total 0 drwxr-xr-x 7 root wheel 224 Sep 25 18:42 . drwxr-xr-x 17 root admin 544 Sep 25 18:40 .. drwxr-xr-x 4 root wheel 128 Sep 25 18:42 LaunchDaemons drwxr-xr-x 3 root wheel 96 Aug 14 08:02 VBoxDrv.kext drwxr-xr-x 3 root wheel 96 Aug 14 08:02 VBoxNetAdp.kext drwxr-xr-x 3 root wheel 96 Aug 14 08:02 VBoxNetFlt.kext drwxr-xr-x 3 root wheel 96 Aug 14 08:02 VBoxUSB.kext
Last edited by socratis on 27. Sep 2018, 06:56, edited 1 time in total.
Reason: Enclosed the information in [quote][pre] tags for better readability
Reason: Enclosed the information in [quote][pre] tags for better readability