V 6.0.10 install on Ubuntu 16.04 broke Virtualbox entirely

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RadlyEel
Posts: 8
Joined: 25. Nov 2014, 15:30

V 6.0.10 install on Ubuntu 16.04 broke Virtualbox entirely

Post by RadlyEel »

Today I tried to install 6.0.10 on my Ubuntu 16.04 host. The install itself seemed to run normally, but the first time I tried to Start a newly defined guest, I received this error:
RTR3InitEx failed with rc=-1912 (rc=-1912)
The VirtualBox kernel modules do not match this version of VirtualBox. The installation of VirtualBox was apparently not successful. Executing
'/sbin/vboxconfig'
may correct this. Make sure that you are not mixing builds of VirtualBox from different sources.
where: supR3HardenedMainInitRuntime what: 4 VERR_VM_DRIVER_VERSION_MISMATCH (-1912) - The installed support driver doesn't match the version of the user.
Running the suggested /sbin/vboxconfig accomplished nothing--I still get the error.
The installation procedure I followed is found here: https://www.virtualbox.org/wiki/Linux_Downloads

But what is REALLY disturbing is that after uninstalling 6.0.10 and re-installing 5.2, I get the same error. Which means I can't use Virtualbox any more on this host.

I'm willing to live with 5.2; can someone point me in the direction of getting either version to work?
Last edited by socratis on 20. Aug 2019, 03:55, edited 1 time in total.
Reason: Enclosed the information in [quote] tag for better readability
socratis
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Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: V 6.0.10 install on Ubuntu 16.04 broke Virtualbox entirely

Post by socratis »

RadlyEel wrote:Make sure that you are not mixing builds of VirtualBox from different sources.
That's your problem. It seems that you have installed both the official version from https://www.virtualbox.org/wiki/Linux_Downloads *and* the one from the Ubuntu repository. You need to completely remove/uninstall/delete/purge their version. Actually, purge everything VBox* and VirtualB* and try to install the official version again.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
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