USB freezes both the guest and the host

[Tom3.14159]

USB freezes both the guest and the host when Skype tries to use my USB headset. The guest works fine with the headset connected. The freeze only happens when Skype tries to use it. Both the host and the guest are frozen - the mouse doesn't move, the time in the system tray doesn't change, and the caps lock key does not change the status of caps lock.

Host:

Code: Select all

$ lsb_release -irc
Distributor ID:	Ubuntu
Release:	18.10
Codename:	cosmic

Guest: Win7 Pro SP1 64bit with all Windows Updates applied
RAM: 28 Gig toal, 16 Gig assigned to the Win7 Guest
VBox: Version 5.2.26 r128414 (Qt5.11.1)
Guest Additions installed from Safe Mode

Code: Select all

$ id
uid=1000(tom) gid=1001(samba_group) groups=1001(samba_group),2(bin),4(adm),5(tty),6(disk),7(lp),8(mail),9(news),12(man),24(cdrom),25(floppy),26(tape),29(audio),30(dip),44(video),46(plugdev),101(systemd-journal),102(systemd-network),108(mlocate),113(netdev),115(lightdm),118(lpadmin),120(scanner),126(sambashare),999(vboxusers),1002(mysql)

Code: Select all

$ VBoxManage list usbhost
Host USB Devices:

UUID:               b6645498-8931-44e4-b53e-25c352972a2f
VendorId:           0x0a5c (0A5C)
ProductId:          0x5800 (5800)
Revision:           1.1 (0101)
Port:               3
USB version/speed:  1/Full
Manufacturer:       Broadcom Corp
Product:            5880
SerialNumber:       0123456789ABCD
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4//device:/dev/vboxusb/001/004
Current State:      Available

UUID:               cbf998d5-b9bd-43b1-bccc-8303ca6b5c05
VendorId:           0x05ca (05CA)
ProductId:          0x1815 (1815)
Revision:           3.17 (0317)
Port:               2
USB version/speed:  2/High
Manufacturer:       CN04P5V97248706M01CE
Product:            Laptop_Integrated_Webcam_3M
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3//device:/dev/vboxusb/001/003
Current State:      Busy

UUID:               bf601ebe-376d-49e8-b808-d6b3ca9c4e56
VendorId:           0x047f (047F)
ProductId:          0xac11 (AC11)
Revision:           1.121 (01121)
Port:               0
USB version/speed:  2/Full
Manufacturer:       Plantronics
Product:            Plantronics Savi 7xx-M
SerialNumber:       3848E30819D040A29260DA8D9A15F7AA
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1c.6/0000:0e:00.0/usb3/3-1//device:/dev/vboxusb/003/002
Current State:      Available

Code: Select all

$ VBoxManage list usbfilters
Global USB Device Filters:

<none>

Code: Select all

$ VBoxManage showvminfo Win7.64bit
Name:            Win7.64bit
Groups:          /
Guest OS:        Windows 7 (64-bit)
UUID:            6f372a79-964e-4d0a-890b-e73d121835c0
Config file:     /mnt/disk2/Virtualbox VMs/Win7.64bit/Win7.64bit.vbox
Snapshot folder: /mnt/disk2/Virtualbox VMs/Win7.64bit/Snapshots
Log folder:      /mnt/disk2/Virtualbox VMs/Win7.64bit/Logs
Hardware UUID:   6f372a79-964e-4d0a-890b-e73d121835c0
Memory size:     16384MB
Page Fusion:     off
VRAM size:       256MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  4
PAE:             off
Long Mode:       on
Triple Fault Reset: off
APIC:            on
X2APIC:          off
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): DVD
Boot Device (2): HardDisk
Boot Device (3): Not Assigned
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
BIOS APIC mode:  APIC
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Default
Effective Paravirt. Provider: HyperV
State:           powered off (since 2019-02-05T04:05:48.000000000)
Monitor count:   2
3D Acceleration: on
2D Video Acceleration: on
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address:
Teleporter Password:
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration:
Autostart Enabled: off
Autostart Delay: 0
Default Frontend:
Storage Controller Name (0):            SATA
Storage Controller Type (0):            IntelAhci
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  30
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
SATA (0, 0): /mnt/disk2/Virtualbox VMs/Win7.64bit/Win7.64bit.vdi (UUID: 1a0718ea-dbe5-402c-b5a4-39c0f30c95af)
SATA (1, 0): /usr/share/virtualbox/VBoxGuestAdditions.iso (UUID: 3094299b-f9fc-4eec-bd06-dd5a20a865ec)
NIC 1:           MAC: 0800276DB0F0, Attachment: Bridged Interface 'eno1', Cable connected: off, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: allow-all, Bandwidth group: none
NIC 2:           MAC: 0800276456B3, Attachment: Host-only Interface 'vboxnet1', Cable connected: off, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 3:           MAC: 0800274BDDC9, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 3 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 4:           MAC: 0800279B267F, Attachment: Bridged Interface 'wlp12s0', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC9221)
Audio playback:  enabled
Audio capture: enabled
Clipboard Mode:  Bidirectional
Drag and drop Mode: Bidirectional
VRDE:            disabled
USB:             enabled
EHCI:            enabled
XHCI:            disabled

USB Device Filters:

Index:            0
Active:           yes
Name:             Plantronics Savi 7xx-M [0179]
VendorId:         047f
ProductId:        ac11
Revision:         0179
Manufacturer:     Plantronics
Product:          Plantronics Savi 7xx-M
Remote:           0
Serial Number:    3848E30819D040A29260DA8D9A15F7AA

Bandwidth groups:  <none>

Shared folders:

Name: 'MyDocs', Host path: '/home/tom/shared/My Documents' (machine mapping), writable
Name: 'WinData', Host path: '/home/tom/shared/My Documents/WinData' (machine mapping), writable
Name: 'shared', Host path: '/home/tom/shared' (machine mapping), writable

Capturing:          not active
Capture audio:      not active
Capture screens:    0,1
Capture file:       /mnt/disk2/Virtualbox VMs/Win7.64bit
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25
Capture options:    ac_enabled=false

Guest:

Configured memory balloon size:      0 MB

My research indicated possible IRQ conflicts, but I can't figure out how to change IRQs in VBox.

Msinfo32.exe in the guest does show some conflicts:

Code: Select all

I/O Port 0x00000000-0x0000000F	Direct memory access controller
I/O Port 0x00000000-0x0000000F	PCI bus

IRQ 21	High Definition Audio Controller
IRQ 21	Standard AHCI 1.0 Serial ATA Controller

Memory Address 0xE0000000-0xFDFFFFFF	PCI bus
Memory Address 0xE0000000-0xFDFFFFFF	VirtualBox Graphics Adapter

IRQ 18	VirtualBox Graphics Adapter
IRQ 18	Intel(R) PRO/1000 MT Desktop Adapter #4

Memory Address 0xA0000-0xBFFFF	PCI bus
Memory Address 0xA0000-0xBFFFF	VirtualBox Graphics Adapter

IRQ 19	Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
IRQ 19	Intel(R) PRO/1000 MT Desktop Adapter