Unable to insert guest additions - VERR_PDM_DRIVER_NOT_FOUND

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guilherme-barbosa
Posts: 3
Joined: 20. Jan 2018, 13:22

Unable to insert guest additions - VERR_PDM_DRIVER_NOT_FOUND

Post by guilherme-barbosa »

Hello,

I did an upgrade of the VirtualBox version from 5.2.4 (5.2.4-119785~Debian~stretch) to 5.2.6 (5.2.6-120293~Debian~stretch).
Then I downloaded the new extension pack version and did the same (with "VBoxManage extpack install --replace Oracle_VM_VirtualBox_Extension_Pack-5.2.6-120293.vbox-extpack" option).

Everything works and the guest OS (Windows 7) starts normally.

But when I try to insert the guest additions CD image I get this error message:
Unable to insert the virtual optical disk /usr/share/virtualbox/VBoxGuestAdditions.iso into the machine Windows-7-Ultimate-64bit.
Could not mount the media/drive '/usr/share/virtualbox/VBoxGuestAdditions.iso' (VERR_PDM_DRIVER_NOT_FOUND).
Result Code: NS_ERROR_FAILURE (0x80004005)
Component: ConsoleWrap
Interface: IConsole {872da645-4a9b-1727-bee2-5585105b9eed}
Callee: IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}

Has anyone a clue what this means or how to fix this issue?

Thanks.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Unable to insert guest additions - VERR_PDM_DRIVER_NOT_FOUND

Post by socratis »

I would do a purge of anything "vbox*", "virtualbox*", reboot, and try a clean install instead of an in-place update.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
guilherme-barbosa
Posts: 3
Joined: 20. Jan 2018, 13:22

Re: Unable to insert guest additions - VERR_PDM_DRIVER_NOT_FOUND

Post by guilherme-barbosa »

I just did that. The same error comes up.
Quppa
Posts: 2
Joined: 17. Sep 2012, 13:53

Re: Unable to insert guest additions - VERR_PDM_DRIVER_NOT_FOUND

Post by Quppa »

Same deal for me - Fedora 27 host, Windows 10 guest. VirtualBox 5.2.6. Everything else appears to be working fine.

I downloaded the .ISO manually and was able to update the Guest Additions that way.
guilherme-barbosa
Posts: 3
Joined: 20. Jan 2018, 13:22

Re: Unable to insert guest additions - VERR_PDM_DRIVER_NOT_FOUND

Post by guilherme-barbosa »

Hello Quppa,

I followed your advice and "mounted" the ISO within the guest OS manually and then ran the installation.
So far everything seems to work.

Thanks.
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