USB doesn't work anymore (after using Virtualbox guest additions?)

Discussions related to using VirtualBox on Linux hosts.
Post Reply
Emubla
Posts: 4
Joined: 12. Dec 2017, 17:48

USB doesn't work anymore (after using Virtualbox guest additions?)

Post by Emubla »

Hi, my host is Ubuntu 16.04, and I run VirtualBox 5.2 with extention pack installed.
I don't know if it's just a coincidence, but everything was working fine 'till this morgning, when i try to edit resolution of a guest vm installing "VirtualBox Guest Additions".
The resolution now works well, but VirtualBox can't see anymore any device connected to my PC USB ports.
Can anyone help me?
Thanks.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by mpack »

The GAs have nothing to do with USB. Nothing more can be said without a VM log.
Emubla
Posts: 4
Joined: 12. Dec 2017, 17:48

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by Emubla »

mpack wrote:The GAs have nothing to do with USB. Nothing more can be said without a VM log.
Where i can find th log?
I've found something in /home/user/VirtualBox VMs/vmname/Logs... Are those?
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by mpack »

With the VM fully shut down, right click and "Show Log" in the GUI, save "VBox.log" (no other file) to a zip, and attach the zip here.
Emubla
Posts: 4
Joined: 12. Dec 2017, 17:48

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by Emubla »

Ok, there are 4 log files, this is the last one.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by socratis »

You didn't attach a log, please try again. Remember to ZIP the log first before uploading it (see the "Upload attachment" tab below the reply form).
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by mpack »

Emubla wrote:Ok, there are 4 log files, this is the last one.
I told you the exact name of the log I wanted, so I'd prefer to see only that one.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by socratis »

mpack: That would involve something called "reading the reply"... ;)
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Emubla
Posts: 4
Joined: 12. Dec 2017, 17:48

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by Emubla »

Well... I'm sorry, i suppose this one is the right file.
Attachments
VBox.log
(119.6 KiB) Downloaded 57 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by socratis »

Not to keep beating on a dead horse, but you still need to read carefully the instructions. Since you're new, I'm going to let this one slip ;), but in the future, attachments that are NOT ZIPPED are going to be removed:
mpack wrote:save "VBox.log" (no other file) to a zip, and attach the zip
socratis wrote:Remember to ZIP the log first before uploading it
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: USB doesn't work anymore (after using Virtualbox guest additions?)

Post by socratis »

00:00:00.514644 Guest OS type: 'Windows7_64'
00:00:00.631252 [/Devices/usb-xhci/] (level 2)
You have enabled USB3 for an operating system that doesn't have support for USB3. Did you install the additional drivers required? See: USB basics and troubleshooting, #6: Guest support.

BTW, you have 2 cores on your host, and you've assigned both to your VM. I would reduce the number of CPUs assigned to the guest down to 1.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Post Reply