Cannot get one of my virtual servers to start

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Cannot get one of my virtual servers to start

Postby Manea » 29. Oct 2017, 13:25

Hi, i have a ubuntu 14.04 server that has a virtualbox 4.3.36 installed. Couple days ago we had problems with one of our servers, due to a filled up hard drive and during that time i rebooted the host machine, after which i found that the whole virtualbox had dissapeared from the host system.

To fix this i simply reinstalled virtualbox and everything seemed to work fine after that. Later i noticed that only 2 of the 3 guests on the host had started up, so i tried to stat the 3rd guest manually with: VBoxManage startvm <guest3> and the output i got was:
"Waiting for VM "guest3" to power on... VM "guest3" has been successfully started.
But the guest3 did not start, i checked the Vbox.log and found this error: Power up failed (vrc=VINF_SUCCESS, rc=NS_ERROR_FAILURE (0X80004005)).
This is a very wierd prolem that i have not faced before, doing VBoxManage list vms, shows all 3 guests and 2 of them work just fine, it is just the 1 that isnt starting up no matter what i do.
I need help on getting this server up and running asap. thank you.
Manea
 
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Re: Cannot get one of my virtual servers to start

Postby mpack » 29. Oct 2017, 14:45

Please provide a VM log file. With the VM fully shut down, right click it in the GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.
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Re: Cannot get one of my virtual servers to start

Postby Manea » 29. Oct 2017, 15:04

No GUI available, but here is the log for the VM in question:

VirtualBox VM 4.3.36_Ubuntu r105129 linux.amd64 (Jan 27 2016 12:09:06) release log
00:00:00.015292 Log opened 2017-10-29T10:57:17.837988000Z
00:00:00.015293 Build Type: release
00:00:00.015296 OS Product: Linux
00:00:00.015297 OS Release: 3.13.0-117-generic
00:00:00.015298 OS Version: #164-Ubuntu SMP Fri Apr 7 11:05:26 UTC 2017
00:00:00.015324 DMI Product Name: PowerEdge T620
00:00:00.015332 DMI Product Version:
00:00:00.015427 Host RAM: 16001MB total, 10137MB available
00:00:00.015430 Executable: /usr/lib/virtualbox/VBoxHeadless
00:00:00.015430 Process ID: 1712
00:00:00.015431 Package type: LINUX_64BITS_GENERIC (OSE)
00:00:00.016279 Installed Extension Packs:
00:00:00.016287 VNC (Version: 4.3.36 r105129; VRDE Module: VBoxVNC)
00:00:00.031047 Power up failed (vrc=VINF_SUCCESS, rc=NS_ERROR_FAILURE (0X80004005))

ps..
i did more digging, found a log file from /home/vboxuser/.Virtualbox/VBoxSCV.log and in there:

48:42:21.473805 nspr-2 VD: error VERR_FILE_NOT_FOUND opening image file '/mnt/VirtualBoxVMs/guest3/Snapshots/{803a76b8-1ae9-40b2-b628-72376bc73c46}.vmdk' (VERR_FILE_NOT_FOUND)}, preserve=false

48:42:21.473960 nspr-2 ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Could not open the medium '/mnt/VirtualBoxVMs/guest3/Snapshots/{6ade3077-e966-4d63-bb24-1473fbf6832c}.vmdk'.

if im reading/understanding this right, it is trying to open a VM using "{6ade3077-e966-4d63-bb24-1473fbf6832c}.vmdk" but there is no such snapshot in the folder.. is this the problem? how can i change it to look for the snapshot i actually have?
Last edited by Manea on 29. Oct 2017, 15:23, edited 1 time in total.
Manea
 
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Re: Cannot get one of my virtual servers to start

Postby mpack » 29. Oct 2017, 15:20

Manea wrote:VirtualBox VM 4.3.36_Ubuntu r105129 linux.amd64 (Jan 27 2016 12:09:06) release log

Not VirtualBox. Someone's fork. Please look for support in the Ubuntu forums if you don't want to install VirtualBox.
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Re: Cannot get one of my virtual servers to start

Postby Manea » 29. Oct 2017, 15:26

what? i installed with sudo apt-get install virtualbox, how can it be a fork..
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Re: Cannot get one of my virtual servers to start

Postby socratis » 29. Oct 2017, 17:41

A fork is something that "got separated"/diverged from the original. In your case, it's the Ubuntu fork of VirtualBox, with its own additions, extensions, removals. Uninstall/delete/purge that version and install the official one from https://www.virtualbox.org/wiki/Linux_Downloads

That's the official VirtualBox...
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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