Fail starting VM after upgrading Host OS

Discussions related to using VirtualBox on Linux hosts.
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satimis
Posts: 506
Joined: 12. Jun 2007, 03:41

Fail starting VM after upgrading Host OS

Post by satimis »

Hi all,

Host - Ubuntu 16.04 desktop
VM - Ubuntu 16.04 desktop
Oracle VirtualBox

Recently I have upgraded Ubuntu 16.04 (Host) by changing to another repo (Download from: Server for Hong Kong). Please see following posting:-

https://ubuntuforums.org/showthread.php ... 382&page=3
# post 27

After upgrade I'm unable to start VM

Warning:

Code: Select all

Failed to open a session for the virtual machine ub1604dkpc1_00.

The device helper structure version has changed.

If you have upgraded VirtualBox recently, please make sure you have terminated all VMs and upgraded any extension packs. If this error persists, try re-installing VirtualBox. (VERR_PDM_DEVHLPR3_VERSION_MISMATCH).

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: ConsoleWrap
Interface: IConsole {872da645-4a9b-1727-bee2-5585105b9eed}
⟫ vboxmanage --version

Code: Select all

5.0.40_Ubuntur115130
Virtual-Manager
-> Preferences -> Extensions
Extension Packages

Code: Select all

(check) Oracle VM VirtualBox Extension Pack  5.0.14r105127
(check) VNC  5.0.40r115130
Please advise how to fix the problem. Thanks

Regards
satimis
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Fail starting VM after upgrading Host OS

Post by socratis »

satimis wrote:5.0.40_Ubuntur115130
It looks like you're using the distro's fork version of VirtualBox. You can either ask in their forums for help, or completely remove/uninstall/delete/purge their version and install the official version from the Downloads section of VirtualBox (https://www.virtualbox.org/wiki/Downloads).

Plus, the Extension Pack (ExtPack) that get installed on the host has to match the VirtualBox version.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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