[Solved] USB thumb drive does not show on Windows guest

[HockeyBum27]

I am able to connect to the USB thumb drive in my Windows 7 guest, but it does not show as a drive in the guest (e.g., not in 'my computer', etc.). I've tried scanning for hardware changes in guest, nothing comes up (see attached screenshot).

INFO:
VBox 5.0.30r112061
Ext pack: 5.0.3r112061
Host:Ubuntu 14.04 (64-bit)
Guest: Windows 7 (32-bit)

I have GA installed and up-to-date.

I followed through the instructions/suggestions on this link: viewtopic.php?f=6&t=80129, but to no avail. My problem as I see it is a bit different than the one reported there, however, as I'm able to CONNECT to the device, it just doesn't show in the OS. I've also added my userid to the vboxusers group, and logged out/logged back in.

Below is the output of the various commands that were suggested in the above link, and I'm attaching a screenshot showing that I'm connected to the USB device, but it's not showing in my guest OS.

VERSION AND USBINFO OUTPUT:

Code: Select all

*** VBoxMange list usbhosts:

UUID:               0cd37a66-60ba-4112-9fb7-b069b7fbed61
VendorId:           0x154b (154B)
ProductId:          0x005b (005B)
Revision:           17.0 (1700)
Port:               2
USB version/speed:  2/High
Manufacturer:       PNY Technologies
Product:            USB 2.0 FD
SerialNumber:       AA00000000004813
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.3//device:/dev/vboxusb/002/013
Current State:      Busy

*** VBoxManage --version: 
5.0.30r112061

*** VBoxManage list extpacks:
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      5.0.30
Revision:     112061
Edition:      
Description:  USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 

VMINFO OUTPUT:

Code: Select all

VBoxManage showvminfo:

Name:            someuser-Win7
Groups:          /
Guest OS:        Windows 7 (32-bit)
UUID:            c198c7d9-e493-4fa5-9098-fe34ed182f71
Config file:     /home/someuser/VirtualBox VMs/someuser-Win7/someuser-Win7.vbox
Snapshot folder: /home/someuser/VirtualBox VMs/someuser-Win7/Snapshots
Log folder:      /home/someuser/VirtualBox VMs/someuser-Win7/Logs
Hardware UUID:   c198c7d9-e493-4fa5-9098-fe34ed182f71
Memory size:     1280MB
Page Fusion:     off
VRAM size:       64MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       on
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          off
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Legacy
State:           powered off (since 2016-12-29T22:11:51.000000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): /usr/share/virtualbox/VBoxGuestAdditions.iso (UUID: e2f89a26-6f2f-43ee-b073-135332167edb)
SATA (0, 0): /home/someuser/VirtualBox VMs/someuser-Win7/someuser-Win7.vdi (UUID: f286bd8e-7697-4936-9cc1-598325ae263c)
NIC 1:           MAC: 080027B84686, Attachment: Bridged Interface 'eth0', Cable connected: off, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 2:           MAC: 0800272E4293, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 2 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 3:           MAC: 080027DB9148, Attachment: NAT, Cable connected: off, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 3 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC9221)
Clipboard Mode:  Bidirectional
Drag and drop Mode: Bidirectional
VRDE:            disabled
USB:             disabled
EHCI:            disabled
XHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             PNY drive
VendorId:         154b
ProductId:        005b
Revision:         
Manufacturer:     
Product:          
Remote:           
Serial Number:    

Bandwidth groups:  <none>

Shared folders:  

Name: 'Storage', Host path: '/media/Storage' (machine mapping), writable
Name: 'someuser', Host path: '/home/someuser' (machine mapping), writable

Video capturing:    not active
Capture screens:    0
Capture file:       /home/someuser/VirtualBox VMs/someuser-Win7/someuser-Win7.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Description:
Win 7 32-bit

Guest:

Configured memory balloon size:      0 MB

Screenshots:

USB device attached to guest

Tooltip_999(007).jpg (46.69 KiB) Viewed 7092 times

drive doesn't show in guest OS

Selection_999(029).jpg (48.63 KiB) Viewed 7092 times

Thanks in advance!

[mpack]

Why not simply access the drive as a shared folder? You will have to disable the USB filter first: the drive can't be shared by the host and grabbed by the guests virtual USB controller.

[HockeyBum27]

@mpack - thanks for the quick response and suggestion!

To answer your question: I'm trying to use it as a thumbdrive for creating and testing bootable USB drives using YUMI. So a share won't work. The app looks for removable media to format and put syslinux and ISOs on and such.

[Perryg]

Post the guests log file ( as an attachment ). Right click on the guest in the Main Manager then click show log. Save and post as an attachment. Compress if it is too large to post.

[Martin]

Did you check in the Windows disk management? Maybe it just doesn't have a drive letter assigned.

[HockeyBum27]

@Perryg,

Thanks (again!) for prompt response! As requested:

Chuck-Win7-2016-12-30-13-53-00.log

Guest log

(94.47 KiB) Downloaded 23 times

[Perryg]

Did you install the xHCI drivers for Windows? It does not have them by default.

[HockeyBum27]

Here you go, with the --details (my original post did not have that switch):

Code: Select all

Name:            Chuck-Win7
Groups:          /
Guest OS:        Windows 7 (32-bit)
UUID:            c198c7d9-e493-4fa5-9098-fe34ed182f71
Config file:     /home/chuck/VirtualBox VMs/Chuck-Win7/Chuck-Win7.vbox
Snapshot folder: /home/chuck/VirtualBox VMs/Chuck-Win7/Snapshots
Log folder:      /home/chuck/VirtualBox VMs/Chuck-Win7/Logs
Hardware UUID:   c198c7d9-e493-4fa5-9098-fe34ed182f71
Memory size:     1280MB
Page Fusion:     off
VRAM size:       64MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       on
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          off
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Legacy
State:           running (since 2016-12-30T15:13:41.884000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): /usr/share/virtualbox/VBoxGuestAdditions.iso (UUID: e2f89a26-6f2f-43ee-b073-135332167edb)
SATA (0, 0): /home/chuck/VirtualBox VMs/Chuck-Win7/Chuck-Win7.vdi (UUID: f286bd8e-7697-4936-9cc1-598325ae263c)
NIC 1:           MAC: 080027B84686, Attachment: Bridged Interface 'eth0', Cable connected: off, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 2:           MAC: 0800272E4293, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 2 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 3:           MAC: 080027DB9148, Attachment: NAT, Cable connected: off, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 3 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC9221)
Clipboard Mode:  Bidirectional
Drag and drop Mode: Bidirectional
Session name:    GUI/Qt
Video mode:      1855x1034x32 at 0,0 enabled
VRDE:            disabled
USB:             disabled
EHCI:            disabled
XHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             PNY drive
VendorId:         154b
ProductId:        005b
Revision:         
Manufacturer:     
Product:          
Remote:           
Serial Number:    

Available remote USB devices:

<none>

Currently Attached USB Devices:

UUID:               2b9b5adf-7c85-4cbf-8e6b-745fc1d7f2c0
VendorId:           0x154b (154B)
ProductId:          0x005b (005B)
Revision:           17.0 (1700)
Manufacturer:       PNY Technologies
Product:            USB 2.0 FD
SerialNumber:       AA00000000004813
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.3//device:/dev/vboxusb/002/013

Bandwidth groups:  <none>

Shared folders:  

Name: 'Storage', Host path: '/media/Storage' (machine mapping), writable
Name: 'chuck', Host path: '/home/chuck' (machine mapping), writable

VRDE Connection:    not active
Clients so far:     0

Video capturing:    not active
Capture screens:    0
Capture file:       /home/chuck/VirtualBox VMs/Chuck-Win7/Chuck-Win7.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Description:
Win 7 32-bit
usual sport/jersey!
Guest:

Configured memory balloon size:      0 MB
OS type:                             Windows7
Additions run level:                 3
Additions version:                   5.0.30 r112061


Guest Facilities:

Facility "VirtualBox Base Driver": active/running (last update: 2016/12/30 15:13:49 UTC)
Facility "VirtualBox System Service": active/running (last update: 2016/12/30 15:13:54 UTC)
Facility "VirtualBox Desktop Integration": active/running (last update: 2016/12/30 15:14:09 UTC)
Facility "Seamless Mode": active/running (last update: 2016/12/30 15:13:49 UTC)
Facility "Graphics Mode": active/running (last update: 2016/12/30 15:13:49 UTC)

[Perryg]

Great but did you install the xHCI driver in the Windows 7 guest? Since you have enabled xHCI you must install that driver.

[HockeyBum27]

Perry,

I did not intentionally enable that. I'll try disabling that and go from there. Will let you know.

[HockeyBum27]

PerryG,

That was it! I changed the setting to USB 2.0 (rather than installing the xHCI driver at this time). Not sure that I need USB 3.0 for what I'm doing so 2.0 will probably be fine.

Thanks for the QUICK, HELPFUL replies!

PS - what is the best way to mark this solved - just change the title?

[Perryg]

Edit the original subject line and add [solved]