Failed to open a session for the virtual machine after upgrade

[pkvirtual]

Hi,

I receive following error message after I upgraded the VMware.

Code: Select all

Implementation of the USB 2.0 controller not found!
Because the USB 2.0 controller state is part of the saved VM state, the VM cannot be started. To fix this problem, either install the 'Oracle VM VirtualBox Extension Pack' or disable USB 2.0 support in the VM settings.
Note! This error could also mean that an incompatible version of the 'Oracle VM VirtualBox Extension Pack' is installed (VERR_NOT_FOUND).
Result Code: 
NS_ERROR_FAILURE (0x80004005)
Component: 
ConsoleWrap
Interface: 
IConsole {872da645-4a9b-1727-bee2-5585105b9eed}

I tried to install the latest extension pack but it says already installed.

Somebody please help me resolve it.

Thank you.

[socratis]

Because the USB 2.0 controller state is part of the saved VM state

Discard the saved state. It's going to be like "abruptly" shutting down the virtual computer, but it starts the VM afresh.

I tried to install the latest extension pack but it says already installed.

With the VM shutdown (completely), right-click on the VM on the VirtualBox Manager and select Show Log. ZIP it (only the 1st one) and attach it to your response.

[pkvirtual]

Thank you for your quick reply.
I have only snapshot and clone options active.
Please tell me how to discard the current state and get the log file. I am completely new to the virtual machine operations.

Thank you.

[socratis]

Do you see the "Powered Off" under your VM's name? That tells you that your VM is not in a saved state.

Right-click on the VM in the VirtualBox Manager and select "Show Log". Save the "VBox.log" (just the first one), ZIP it and attach it in your response (see the "Upload attachment" at the bottom of the form).

[pkvirtual]

Please find attached, the log file (VBox.log).
Thank you for your concern and time.

[socratis]

From the logs:

00:00:00.330551 Installed Extension Packs:
00:00:00.330568   None installed!

If it says it's already installed, something is messed up. Take a look at "Ch. 8.41 VBoxManage extpack" and look at the cleanup and the examples section. Actually the whole thing is less than a page...

[pkvirtual]

I followed the cleanup and uninstall steps.
Then installed the extension pack again and its working perfect.
Thank you so much

[Avi_007]

I have done all the above available steps... its not resolved. host:win 10 home, virtual box 5.2.22

[mpack]

I have done all the above available steps... its not resolved. host:win 10 home, virtual box 5.2.22

Then your case is different and you are posting in the wrong topic. Better to start your own topic than hijack an irrelevant one.

[socratis]

host:win 10 home

You're posting in the "Linux Hosts" area. Please pay closer attention to the major details.