Win -10 Guest cannot find USB device

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pinnerite
Posts: 40
Joined: 27. Jun 2020, 13:09

Win -10 Guest cannot find USB device

Post by pinnerite »

I have a Fujitsu stand-alone scanner connected by USB.

It runs perfectly on a Wndows XP guest.

When I run up a Win-10 guest I can select the scanner in VBox' Device-USB menu but Win-10 doesn't find it.

In Devices->USB it shows up as:

Fujitsu, Ltd (0100)

If that is any help.
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Win -10 Guest cannot find USB device

Post by scottgus1 »

Carefully go through USB basics and troubleshooting. If you finish all the steps 1-7 and cannot get your USB device into the guest OS, carefully post the outputs of the commands in step 8 as text in

Code: Select all

 tags, not screenshots. Zip and post the logs step 8 call for, using the forum's Upload Attachment tab.
pinnerite
Posts: 40
Joined: 27. Jun 2020, 13:09

Re: Win -10 Guest cannot find USB device

Post by pinnerite »

I should have added that the scanner is part of an MFC.
The latter works happily on all three platforms.

Might the wrong driver be the cause of the problem?

If so I am probably searching in the wrong place.
scottgus1
Site Moderator
Posts: 20965
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: Win -10 Guest cannot find USB device

Post by scottgus1 »

The VM's OS would need appropriate drivers. In addition, per the linked tutorial, USB devices are not shareable. So if the XP VM has it the Windows 10 VM can't use it.

Without the troubleshooting info reuested in the tutorial, no solid help can be given. However, if the whole MFC shows as one device, it would not be splittable to be used with separate VMs. You would have to take the whole MFC. If you did this successfully in XP, the same process ahould work in the 10 VM, provided the host or XP does not still have it.
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