Windows 10 WinDev1704Eval.ova will not boot

[Dorothy]

Hi,
I am running VirtualBox 5.0.36_Ubuntu r114008
My host is Ubuntu LTS 16.04

My guest is the Windows Enterprise Edition downloaded from Microsoft

I have imported the .ova file and am running the Guest on my secondary hard drive (as it has more space).

The problem is that the guest just hangs on boot. Initially the guest had 4Gb of RAM and minimal memory for the graphics card. I have tried increasing these but it hasn't helped.

I'm having trouble pasting the address to my logfile because the forum rules are: You must be a member for 1 days and have 1 posts before you can post urls.
Will give log file as soon as I can.
My log file is at pastebin dot com slash i9i6UnD8

Please can you tell me what I have done wrong?
Thanks,
Dorothy

[Perryg]

Moving from Windows host to Windows guest.

[mpack]

Please provide a VM log file. With the VM fully shut down, right click and "Show Log" in the GUI, save "VBox.log" (no other file) to a zip, and attach the zip here.

[Dorothy]

Here is my log file: https://pastebin.com/i9i6UnD8
Thanks

[mpack]

You are using the Ubuntu fork of VirtualBox. Please provide a log file which shows you having the same problem with genuine VirtualBox.

[Dorothy]

I didn't realise that I wasn't using the genuine Virtual Box. Can you help me to find the correct version of Virtual Box?

[Perryg]

https://www.virtualbox.org/wiki/Downloads

[Dorothy]

Hi
Ok, I uninstalled VirtualBox and then re-installed VirtualBox using

sudo apt-get install virtualbox-5.1

I then imported my appliance. Which resulted in this error message:

The VirtualBox kernel modules do not match this version of VirtualBox. The installation of VirtualBox was apparently not successful. Executing
'/sbin/vboxconfig'
may correct this. Make sure that you do not mix the OSE version and the PUEL version of VirtualBox.
where: supR3HardenedMainInitRuntime what: 4 VERR_VM_DRIVER_VERSION_MISMATCH (-1912) - The installed support driver doesn't match the version of the user.

Failed to open a session for the virtual machine WinDev1704Eval.

The virtual machine 'WinDev1704Eval' has terminated unexpectedly during startup with exit code 1 (0x1).

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: MachineWrap
Interface: IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}

Do I need to do any of the things listed at https://www.virtualbox.org/wiki/Setup_Jail? I'm hope not as I don't see an easy downloadable version of debootstrap for ubuntu 16.04

What am I doing wrong?
Can you advise me on how to proceed?
Many thanks,
Dorothy

[Perryg]

We need a new guest log please. ( as an attachment ). Right click on the guest in the Main Manager then click show log. Save and post as an attachment. Compress if it is too large to post.

[Dorothy]

Unfortunately it doesn't even seem to be writing to the log. When I try to open the log file via "Show Log..." i get:

No log files found. Press the Refresh button to rescan the log folder /path/to/log/folder

Notably the log folder does not exist. I have checked file permissions and set them accordingly.

[mpack]

Moving this to Linux Hosts, since your error messages have nothing to do with the choice of guest.

[Perryg]

Sorry, you are correct. The actual error above shows what happened. Apparently you did not get a complete removal of the fork before you installed the official version.

The VirtualBox kernel modules do not match this version of VirtualBox. The installation of VirtualBox was apparently not successful. Executing
'/sbin/vboxconfig'
may correct this. Make sure that you do not mix the OSE version and the PUEL version of VirtualBox.
where: supR3HardenedMainInitRuntime what: 4 VERR_VM_DRIVER_VERSION_MISMATCH (-1912) - The installed support driver doesn't match the version of the user.

To fix this you need to remove and Purge everything VirtualBox, reboot and then install using "dpkg -i" instead of "apt-get" as apt-get will still try to pull in Ubuntu code since it is their preference.

[Dorothy]

THANK YOU!
I'm very grateful for all your help Perryg and mpack.

Works beautifully now.