Update and reinstall network virtual card problem Virtual Box 6.1.14

[Michele Francia]

Hi guys, I have a problem with update o reinstall Virtual Box. When the installer install the 2 network card, appare a message "can't rename the connection. Another name card already present" . The installation block, and the solusion is kill windows installer process. I have a italian versione, and the message can be not exact in english.
Everyone can help me to solve the situation?

Thankyou in advance.
Michele

[scottgus1]

It appears you are having trouble while installing Virtualbox.

Virtualbox's installer is a Microsoft MSI installer. Web-search how to enable MSI logging. Microsoft's page telling how to do this is here: https://docs.microsoft.com/en-us/troubl ... er-logging. Being Microsoft, it's a little vague, see if there is a friend where you are that can help if you have trouble.

Then run the Virtualbox installer again. No matter what happens, zip and post the installer log, using the forum's Upload Attachment tab.

[Michele Francia]

Ok i have follow the instuction for the log.
In attach zip file log.

Thankyou
Michele

[Michele Francia]

Can anyone help me figure out how to fix the problem?

[scottgus1]

Sorry, forgot about this one. There is a possibility that the network part of Virtualbox didn't get installed.
If Virtualbox is installed already, try deleting all the Host-Only networks, then reboot the computer and try the install again using right-click-Run-As-Administrator.

[Michele Francia]

Scottgus1, yes, is the first option that I do. Don't work.
My question is: how I can delete all concern the network virtual card in windows registry and file for driver, dll, etc...?
I have search all virtual box component, and remove manually, but no change the situation.

I can't format windows for this software, because the computer is for work and are more software of my company, my help desk kill me if I ask this!

[scottgus1]

I regret I personally don't know anymore about how to fix this. We will have to wait until a user with more experience on completely removing Virtualbox comes along.

If this computer is a company computer, you could try to ask your boss for help getting Virtualbox to work. If your boss knows that your work will benefit from Virtualbox, they can get the IT department to fix the computer.