Windows 10 Enterprise 2004 crashing in virtualbox after reboot

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Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby bmxliveit » 4. Jun 2020, 15:21

VirtualBox Version: Version 6.0.22 r137980 (Qt5.6.2)

I'm trying to create an image with MDT and I typically use VirtualBox to create the image, then capture it etc. I've never had a problem until today. It goes through sysprep, then reboots and immediately crashes with the following error. I've tried a mixture of settings including enabling PAE/NX, increasing CPU and memory, and switching between a VDI and a VMDK disk.


I am able to capture Windows 10 Enterprise 1909 the exact same way with zero issues.

Apply Windows BCD -> Restart Computer -> Loading Files then it crashes with the following: A critical error has occurred while running the virtual machine and the machine execution has been stopped. See the log files etc. I checked the logs and didn't understand exactly where to look for a crash/error.
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby scottgus1 » 4. Jun 2020, 16:33

Seems the log isn't posted?

Start the guest from full power off, not save-state. Run until you see the problem happen, then shut down the guest from within the guest OS if possible. If not possible, close the Virtualbox window for the guest with the Power Off option set.

Please right-click the guest in the main Virtualbox window's guest list, choose Show Log. Save the far left tab's log, zip the log file, and post the zip file, using the forum's Upload Attachment tab.
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby RBDAV2012 » 30. Sep 2020, 22:05

I have the same exact issue, I attached my log.
Can someone help me please?
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby RBDAV2012 » 30. Sep 2020, 22:15

bmxliveit wrote:VirtualBox Version: Version 6.0.22 r137980 (Qt5.6.2)

I'm trying to create an image with MDT and I typically use VirtualBox to create the image, then capture it etc. I've never had a problem until today. It goes through sysprep, then reboots and immediately crashes with the following error. I've tried a mixture of settings including enabling PAE/NX, increasing CPU and memory, and switching between a VDI and a VMDK disk.


I am able to capture Windows 10 Enterprise 1909 the exact same way with zero issues.

Apply Windows BCD -> Restart Computer -> Loading Files then it crashes with the following: A critical error has occurred while running the virtual machine and the machine execution has been stopped. See the log files etc. I checked the logs and didn't understand exactly where to look for a crash/error.



Did you manage to fix the issue?
I have the same exact problem, everything works in older Windows 10 enterprise version but not in .
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby scottgus1 » 1. Oct 2020, 17:01

RBDAV2012, The only thing I see in your log that might be a problem is that you have all available physical host cores available for the guest. Try two cores in the guest.

The guru meditated on "Triple Fault", which means something so unusual happened that Virtualbox couldn't figure out how to deal with it. What the problem is was not visible to me, however.
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby RBDAV2012 » 1. Oct 2020, 22:03

Screen Shot 2020-10-01 at 12.47.49 PM.png
Error message screen shot
Screen Shot 2020-10-01 at 12.47.49 PM.png (37.78 KiB) Viewed 2363 times

thanks scottgus1 for the reply, I might have sent you the log file before clicking ok on the error message.
I want to provide you more details.
The virtual box version I am using is 6.1.14.
I successfully installed windows 10 - 2004 on VM, no issues there, then I use MDT script to capture the OS.
When I click on the LiteTouch script from MDT share folder, it runs the sysprep without any error message then on the first restart i see the attached message.
Based on your suggestion, I used only 2 cores this time, but no success.
And i have to say i never had any issues with older VM version and windows 1903 ISO, but since I updated both my VM to the latest version and using windows 10 - 2004 ISO file, i'm experiencing this issue.
Attachments
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VM log file
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby scottgus1 » 1. Oct 2020, 23:23

What is MDT?
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby RBDAV2012 » 2. Oct 2020, 02:04

Microsoft Deployment Toolkit
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby scottgus1 » 2. Oct 2020, 17:30

So far I don't I see anything indicating a problem, the guest just triple-faults on the reboot. We'll have to wait for another user that might know what's up.

One possible idea:
When the guest does the reboot, and the Oracle Virtualbox BIOS screen shows for a couple seconds, click the window's close box and power down the guest. At that time only the BIOS is processing, so it should be OK to kill the guest. Then start the guest fresh from full power down, see if it guru-meditates.
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby fth0 » 2. Oct 2020, 19:30

In the Windows 10 - Stage 1-2020-10-01-12-47-54.log file, the final nail in the coffin is a VERR_PAGE_TABLE_NOT_PRESENT error, but the VM-exit history already contains several VMX_EXIT_EPT_VIOLATION before that. The crash is too deeply rooted for my current level of VirtualBox implementation knowledge.

I haven't searched for other forum topics (yet), but if that doesn't lead to new ideas, I'd suggest to make an entry in the Bugtracker.
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby fth0 » 3. Oct 2020, 00:16

Searching on the Bugtracker and the VirtualBox forums lead to very few cases of similar problems, including one where I already failed to explain it myself (Re: virtualbox cpus problem), and one that was solved and explained by Ramshankar 8 years ago (Re: Suddenly Guru Meditation), and their explanation could fit here also.
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby Ramshankar » 8. Oct 2020, 14:36

EPT violation and EPT misconfig VM-exits are entirely normal. They're used for nested page-faults and MMIO accesses from the guest. However, this needs more investigation. I took a quick glance at the VBox.log uploaded earlier (the one that was triple faulting) and I didn't notice anything obvious in the log. The guest triple-fault after a couple of MSR write VM-exits, but if those were unsupported MSRs, we would see them in the VBox.log reported by our IEM (Instruction Emulator) component but that doesn't seem to be the case either.

We might have to reproduce this ourselves to further debug the issue.

EDIT: I looked at the last 2 logs uploaded here and both seem to be using SMP (more than 1 VCPU). Does this guru meditation happen if a single VCPU is used in the guest?
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby ndavis82 » 20. Oct 2020, 18:01

I am having this exact issue and need a fix ASAP. Anyone had any luck???
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby ndavis82 » 20. Oct 2020, 18:21

Ramshankar wrote:EPT violation and EPT misconfig VM-exits are entirely normal. They're used for nested page-faults and MMIO accesses from the guest. However, this needs more investigation. I took a quick glance at the VBox.log uploaded earlier (the one that was triple faulting) and I didn't notice anything obvious in the log. The guest triple-fault after a couple of MSR write VM-exits, but if those were unsupported MSRs, we would see them in the VBox.log reported by our IEM (Instruction Emulator) component but that doesn't seem to be the case either.

We might have to reproduce this ourselves to further debug the issue.

EDIT: I looked at the last 2 logs uploaded here and both seem to be using SMP (more than 1 VCPU). Does this guru meditation happen if a single VCPU is used in the guest?

Yes, it also happens with one VCPU. I've attached my logs as well.
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Re: Windows 10 Enterprise 2004 crashing in virtualbox after reboot

Postby RBDAV2012 » 20. Oct 2020, 19:14

I'm still having the same issue with even one cpu
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