VM Crashing - rtR3WinUnhandledXcptFilter Exception

Discussions related to using VirtualBox on Windows hosts.
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Sechs
Posts: 4
Joined: 3. Feb 2019, 12:28

VM Crashing - rtR3WinUnhandledXcptFilter Exception

Post by Sechs »

Hi,
I migrated this week end my VM from VBox 5.2.26 to 6.0.12 (windows 10 host, Ubuntu 18.04 guest). Changed graphical controller to VMSVGA alongside.
Today, the VM crashed 3 times randomly, once when trying to save its state, another time when closing a chrome window.
01:34:32.347289 !!! rtR3WinUnhandledXcptFilter caught an exception on thread 0000000000002ac4!!!
...
01:34:32.348633 Thread ID:   0000000000002ac4
01:34:32.348651 Thread name: VMSVGA FIFO
01:34:32.348657 Thread IPRT: 000000000570d3e0
Seems like womething went wrong with VMSVGA, right ?
I'm looking for any advice or clue to solve those frustrating crashes.
Here are the attached logs.
Thanks,
Sechs
Attachments
VirtualBox Logs.zip
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Last edited by socratis on 13. Sep 2019, 10:31, edited 1 time in total.
Reason: Enclosed the information in [quote][pre] tags for better readability
jhnatow
Posts: 2
Joined: 11. Sep 2019, 20:00

Re: VM Crashing - rtR3WinUnhandledXcptFilter Exception

Post by jhnatow »

I am seeing the same crash with 6.0.10 with a Windows 10 pro guest frequently (roughly every couple of hours).

Code: Select all

00:35:35.874972 !!! rtR3WinUnhandledXcptFilter caught an exception on thread 0000000000003468!!!
...
00:35:35.875413 Thread ID:   0000000000003468
00:35:35.875417 Thread name: VMSVGA FIFO
00:35:35.875419 Thread IPRT: 0000000005d37480
Logs attached. Trying to update graphics drivers on the host to see if that helps at all.
Attachments
VBox.zip
(33.57 KiB) Downloaded 21 times
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VM Crashing - rtR3WinUnhandledXcptFilter Exception

Post by scottgus1 »

jhnatow wrote:I am seeing the same crash with 6.0.10 with a Windows 10 pro guest
Consider this from the manual:
VBoxSVGA: The default graphics controller for new VMs that use Windows 7 or later.
This graphics controller improves performance and 3D support when compared to the
legacy VBoxVGA option.
....
VMSVGA: Use this graphics controller to emulate a VMware SVGA graphics device.
This is the default graphics controller for Linux guests.
Seems VMSVGA is for Linux? Try VboxSVGA for Windows guests?

For both Sechs and jhnatow, do the same crashes occur when installing a fresh Ubuntu or Windows 10 guest in 6.0.12 with the new appropriate video card chosen before starting the install?
jhnatow
Posts: 2
Joined: 11. Sep 2019, 20:00

Re: VM Crashing - rtR3WinUnhandledXcptFilter Exception

Post by jhnatow »

scottgus1 wrote:Seems VMSVGA is for Linux? Try VboxSVGA for Windows guests?

For both Sechs and jhnatow, do the same crashes occur when installing a fresh Ubuntu or Windows 10 guest in 6.0.12 with the new appropriate video card chosen before starting the install?
Thanks for the suggestion, trying VboxSVGA now. I also upgraded Virtual Box to 6.0.12 (and the Guest Additions).

I will try a fresh guest install if I can find some time to do that.
Sechs
Posts: 4
Joined: 3. Feb 2019, 12:28

Re: VM Crashing - rtR3WinUnhandledXcptFilter Exception

Post by Sechs »

For both Sechs and jhnatow, do the same crashes occur when installing a fresh Ubuntu or Windows 10 guest in 6.0.12 with the new appropriate video card chosen before starting the install?
I will try to create a fresh new VM, but it'll be complicated to tell, since my VM has quite a lot de graphical personnalisations, custom themes, still runing unity (and not gnome, even if it's Ubuntu 18.04).

Just in case, I uploaded a video of the crash, very easy to reproduce, happens when chrome is closed (99% chance of crashing each time).

Here it is :

https://youtu.be/VyWrWuRntC0
mickevi
Posts: 1
Joined: 22. Nov 2019, 12:04

Re: VM Crashing - rtR3WinUnhandledXcptFilter Exception

Post by mickevi »

I have the exact same problem, please let me know if you find a solution
mihaur
Posts: 1
Joined: 8. Jan 2020, 21:49

Re: VM Crashing - rtR3WinUnhandledXcptFilter Exception

Post by mihaur »

I'm also experiencing crashes on Windows 10 host and Ubuntu 18.04 guest with both VBox 6.0.14 and 6.1.
It happens only when using the new VMSVGA *with* 3D acceleration.

The easiest way to reproduce is to start and close a chromium based browser (Google Chrome or Brave browser). There are also other crashes but not deterministic.
When I disable 3D acceleration the browser works extremely slowly.

I can't reproduce it on a clean Ubuntu 19.10 installation.
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