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VirtualBox locks up and is unresponsive with Ubuntu VM on Windows 7

PostPosted: 23. Aug 2019, 18:41
by greggwon
I have installed the latest 6.0 (6.0.10), and have for the past couple of weeks been experiencing a complete lockup of the VirtualBox VM window and admin App. The VM window becomes unresponsive. The -, [] and X buttons work on the window frame. Opening the admin window to try and send a shutdown to see if it will wake it up, yields a spinning cursor on that app since it apparently is trying to talk to the VM to get the current state of it.

Any recommendations?

Re: VirtualBox locks up and is unresponsive with Ubuntu VM on Windows 7

PostPosted: 23. Aug 2019, 18:43
by scottgus1

Re: VirtualBox locks up and is unresponsive with Ubuntu VM on Windows 7

PostPosted: 28. Aug 2019, 17:19
by greggwon
I've attached log files. If there are other needs, let me know. Again, this is 64-bit windows-7 with 6.0.10 Virtualbox.

Re: VirtualBox locks up and is unresponsive with Ubuntu VM on Windows 7

PostPosted: 1. Sep 2019, 14:04
by socratis
00:00:02.304500 VRDP: TCP server listening on port 3390 (IPv4 and IPv6).
Why do you have the RDP server enabled? You don't seem to have any use for it. Please disable it in the VM Settings » Display » Remote Display.

00:00:02.615650 Drag and drop mode: Bidirectional
VM Settings » General » Advanced » Drag'n'Drop: disable that.

00:00:02.425963 File system of 'C:\Program Files\Oracle\VirtualBox\VBoxGuestAdditions.iso' (DVD) is ntfs
00:00:02.429589 File system of 'C:\Users\USGRWON1\VirtualBox VMs\Ubuntu-18\Snapshots' (snapshots) is ntfs
00:00:02.429613 File system of 'D:\Ubuntu-18\Ubuntu-18.vdi' is ntfs
00:00:02.430727 File system of 'C:\Users\USGRWON1\VirtualBox VMs\Ubuntu-18\Swap.vdi' is ntfs
00:00:02.431837 File system of 'D:\Ubuntu 14.04 64-bit Base\Ubuntu 14.04 64-bit-old.vmdk' is ntfs
00:00:02.432943 File system of 'D:\Ubuntu 14.04 64-bit Base\Home.vmdk' is ntfs
You have quite an interesting setup there. Although somewhat understandable can you explain it and especially the VMDK part? And what exactly is "D:\"? Finally, always eject the "VBoxGuestAdditions.iso" from your VM after you're done installing the GAs.

02:31:04.871458 GUI: UIMachineView::sltPerformGuestResize: Sending guest size-hint to screen 0 as 1920x1002 if necessary
18:42:43.781678 NAT: DNS#3: 10.92.252.5
03:22:03.261433 NAT: DNS#3: 10.92.252.5
These are the three times from the three logs that you posted. There's nothing strikingly obvious, nothing that you can easily reproduce. Can you disable any power/energy savings in the guest?

Re: VirtualBox locks up and is unresponsive with Ubuntu VM on Windows 7

PostPosted: 2. Sep 2019, 17:40
by greggwon
I have RDP enabled to access my VM from coworkers computers who are not close.

The machine has multiple disks and D: is one of the equipped disks.

This exact config has worked fine for quite some time. It’s the latest
Release of 6.0.10 when it started doing this lockup where it just stops responding.
Clicking the close window X does not bring up the normal close dialog.
If I click it a second time, the window just disappears.

I’ve reverted back to the latest 5.X release for now.

Re: VirtualBox locks up and is unresponsive with Ubuntu VM on Windows 7

PostPosted: 17. Dec 2019, 01:46
by Darath
VirtualBox has broken sound support. Disable Audio to fix your issue.

My colleagues and I all had the same problem when we moved to version 6.0.14.

When I updated from version 5.20.x to 6.0.14 the issue started happening. I am running a CentOS 7 VM and as soon as I moved to 6.0.14 I started getting regular locks up more than once a day.

In Oracle VM VirtualBox Manager:

1. Select your Linux VM
2. Open Settings
3. Select Audio
4. Untick Enable Audio to disable sound support.

HTH

Re: VirtualBox locks up and is unresponsive with Ubuntu VM on Windows 7

PostPosted: 17. Dec 2019, 02:00
by socratis
Darath wrote:VirtualBox has broken sound support. Disable Audio to fix your issue.

I'd like to see some examples of that. Or as they say in Wikipedia, [Citation needed]...