[Solved] can't install oracle enterprise linux 7.6 (kernel panic: not syncing fatal exception)

[avatasia]

My PC is lenovo legion Y 7000.
cpu: intel 9700
motherboard: B360(OEM)
Virtualbox: 6.0.8 (ext pack is installed).
os: win10(1903 pro for workstation)

This is host info.

Code: Select all

Host Information:

Host time: 2019-07-14T08:43:31.298000000Z
Processor online count: 8
Processor count: 8
Processor online core count: 8
Processor core count: 8
Processor supports HW virtualization: yes
Processor supports PAE: yes
Processor supports long mode: yes
Processor supports nested paging: yes
Processor#0 speed: unknown
Processor#0 description: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Processor#1 speed: unknown
Processor#1 description: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Processor#2 speed: unknown
Processor#2 description: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Processor#3 speed: unknown
Processor#3 description: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Processor#4 speed: unknown
Processor#4 description: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Processor#5 speed: unknown
Processor#5 description: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Processor#6 speed: unknown
Processor#6 description: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Processor#7 speed: unknown
Processor#7 description: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Memory size: 16289 MByte
Memory available: 12987 MByte
Operating system: Windows 10
Operating system version: 10.0.18362

When start installing OEL 7.6, hungs at:

kernel panic - not syncing: fatal exception

It is ok when install ubuntu, and install oel on vmware 15, it's also right, but shows that:

Deteced cpu family 6 model 158 stepping 13.
Warning: Intel processor - this hardware has not undergone testing by red hat and might not be certified.

[scottgus1]

Vbox.log is incomplete, the guest must have still been running?
Vbox.log.1 has a complete run. You have good VT-x, guest not over-provisioned, 1cpu, 1GB RAM.

Both logs have a lot of these:

00:00:06.223535 VMMDev: Guest Log: int13_harddisk_ext: function 41, unmapped device for ELDL=81
00:00:06.223763 VMMDev: Guest Log: int13_harddisk: function 02, unmapped device for ELDL=81
.........

Then in vbox.log.1 the guest is requested to shut down.

What does it mean? Beats me. Maybe nothing. If the guest OS is doing something guest-OS-y and the virtualbox guest window is open, and the guest OS throws errors, you may have a guest OS issue instead of a Virtualbox issue. Try installing a mainline Linux guest, Ubuntu, Mint, etc, see if that runs ok. Maybe the physical disk your guest is on is having trouble?

[avatasia]

My host disk is wd. The S.M.A.R.T info is good.

I have tried oracle enterprise linux 7.6, centos 7, ubuntu(It's ok).
I guest that the kernel based redhat does't support intel 9700.
A cpu warn message is shown when boot in vmware workstation.

And I set the vm path to my primary driver (sandisk ssd), the same mistake occured again.

[scottgus1]

If Ubuntu is OK, then Virtualbox is OK, and the issue is with the guest OS itself. Did you get this guest as an OVA appliance file, or as an installer ISO? If neither, what file format did your guest come as?

[mpack]

00:00:06.389683 GIM: KVM: VCPU 0: Enabled system-time struct. at 0x000000003caad000 - u32TscScale=0xaaaaa06f i8TscShift=-1 uVersion=2 fFlags=0x1 uTsc=0x34a9984c5 uVirtNanoTS=0x118e4d1a9
00:00:06.389701 TM: Switching TSC mode from 'Dynamic' to 'RealTscOffset'
00:00:06.402522 GIM: KVM: Enabled wall-clock struct. at 0x000000003ffef000 - u32Sec=1563093684 u32Nano=708012877 uVersion=2

I might try turning off the KVM hypervisor API.

Also, it seems to be that you can afford to give this VM 2 cores instead of one, and 2048MB instead of 1024MB.

Also, I assume you're aware that OEL 7.6 has not been installed - you are still booting from the virtual CD (at least based on the .1 log, which is the only complete log).

[avatasia]

I have tried 2G ram, and 2 core, the problem still exists.
The guest os is installed by iso from oracle .
V980739-01.iso.

But it is ok if use V980467-01.iso.

So I guess that the red hat kernel has not suppurt the lasted intel cpu 9700.

[avatasia]

I have installed it success.
First boot with V980467-01.iso(UEK Boot).
Then create a repository with V980739-01.iso on another linux server.
And install the system use network repo.

[scottgus1]

So it sounds like you got it working? Good. Maybe that particular iso was bad or, like you said, not compatible with the cpu.

Just to let you know, the purpose of the iso-or-ova-or-what-else question was to determine if the guest was being freshly installed (from an iso) or imported after being installed on another PC (ova or whatever else). Fresh installs from iso are more likely to succeed (provided they're compatible).

Have fun!