USB controller noMore catching by Ubuntu guest

[EmreTerzioglu]

Hi there,

I was using VB 5.18 windows host program and my usb catching filter was working. This morning it stopped catching usb. I updated VB to 5.22(installed guest addition and host extension packs) and didnt change anything. After I updated directly VB6 (again guest addition and host extension installed ) but it also didnt catch. I think its caused from windows update and i unistalled windows updates which installed this week. Nothing changed.

Log Attached Below.

Have a nice Day.

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C:\Program Files\Oracle\VirtualBox>VBoxManage list usbhost
Host USB Devices:

UUID:               e644255d-9f0a-4253-b6f0-1c4a9771d85b
VendorId:           0x05e3 (05E3)
ProductId:          0x0723 (0723)
Revision:           148.84 (14884)
Port:               6
USB version/speed:  2/High
Manufacturer:       Generic
Product:            USB Storage
Address:            {36fc9e60-c465-11cf-8056-444553540000}\0017
Current State:      Busy

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C:\Program Files\Oracle\VirtualBox>VboxManage list usbfilters
Global USB Device Filters:

<none>

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C:\Program Files\Oracle\VirtualBox>VBoxManage showvminfo "TQ_UGES_16.04"
Name:                        TQ_UGES_16.04
Groups:                      /
Guest OS:                    Ubuntu (64-bit)
UUID:                        1536cd1b-8f64-4d88-a6fc-82fadbcfb2b1
Config file:                 C:\Users\emreterzioglu\VirtualBox VMs\TQ_UGES_16.04\TQ_UGES_16.04.vbox
Snapshot folder:             C:\Users\emreterzioglu\VirtualBox VMs\TQ_UGES_16.04\Snapshots
Log folder:                  C:\Users\emreterzioglu\VirtualBox VMs\TQ_UGES_16.04\Logs
Hardware UUID:               1536cd1b-8f64-4d88-a6fc-82fadbcfb2b1
Memory size                  10000MB
Page Fusion:                 disabled
VRAM size:                   16MB
CPU exec cap:                100%
HPET:                        disabled
CPUProfile:                  host
Chipset:                     piix3
Firmware:                    BIOS
Number of CPUs:              4
PAE:                         disabled
Long Mode:                   enabled
Triple Fault Reset:          disabled
APIC:                        enabled
X2APIC:                      enabled
Nested VT-x/AMD-V:           disabled
CPUID Portability Level:     0
CPUID overrides:             None
Boot menu mode:              message and menu
Boot Device 1:               Floppy
Boot Device 2:               DVD
Boot Device 3:               HardDisk
Boot Device 4:               Not Assigned
ACPI:                        enabled
IOAPIC:                      enabled
BIOS APIC mode:              APIC
Time offset:                 0ms
RTC:                         UTC
Hardw. virt.ext:             enabled
Nested Paging:               enabled
Large Pages:                 enabled
VT-x VPID:                   enabled
VT-x unr. exec.:             enabled
Paravirt. Provider:          Default
Effective Paravirt. Prov.:   KVM
State:                       powered off (since 2019-01-10T11:32:52.000000000)
Monitor count:               1
3D Acceleration:             disabled
2D Video Acceleration:       disabled
Teleporter Enabled:          disabled
Teleporter Port:             0
Teleporter Address:
Teleporter Password:
Tracing Enabled:             disabled
Allow Tracing to Access VM:  disabled
Tracing Configuration:
Autostart Enabled:           disabled
Autostart Delay:             0
Default Frontend:
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): Empty
SATA (0, 0): C:\Users\emreterzioglu\Documents\wm-machines\Ubuntu 16.04-TQ\Ubuntu 16.04-TQ.vdi (UUID: a93a46d7-125b-46eb-9b28-fd799435bc7b)
NIC 1:                       MAC: 080027397D2D, Attachment: Bridged Interface 'Intel(R) Ethernet Connection I217-LM', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 2:                       disabled
NIC 3:                       disabled
NIC 4:                       disabled
NIC 5:                       disabled
NIC 6:                       disabled
NIC 7:                       disabled
NIC 8:                       disabled
Pointing Device:             USB Tablet
Keyboard Device:             PS/2 Keyboard
UART 1:                      disabled
UART 2:                      disabled
UART 3:                      disabled
UART 4:                      disabled
LPT 1:                       disabled
LPT 2:                       disabled
Audio:                       enabled (Driver: DSOUND, Controller: AC97, Codec: AD1980)
Audio playback:              disabled
Audio capture:               enabled
Clipboard Mode:              Bidirectional
Drag and drop Mode:          Bidirectional
VRDE:                        disabled
OHCI USB:                    enabled
EHCI USB:                    enabled
xHCI USB:                    disabled

USB Device Filters:

Index:                       0
Active:                      yes
Name:                        Generic USB Storage [9454]
VendorId:                    05e3
ProductId:                   0723
Revision:                    9454
Manufacturer:                Generic
Product:                     USB Storage
Remote:
Serial Number:

Bandwidth groups:  <none>

Shared folders:

Name: 'vb-sharedfolder', Host path: 'C:\Users\emreterzioglu\Desktop\vb-sharedfolder' (machine mapping), writable, auto-mount

Capturing:                   active
Capture audio:               not active
Capture screens:             0
Capture file:                C:\Users\emreterzioglu\VirtualBox VMs\TQ_UGES_16.04\TQ_UGES_16.04.webm
Capture dimensions:          1024x768
Capture rate:                512kbps
Capture FPS:                 25kbps
Capture options:             ac_enabled=false,vc_enabled=true,ac_profile=med

Guest:

Configured memory balloon size: 0MB

[socratis]

Index:        0
Active:       yes
Name:         Generic USB Storage [9454]
VendorId:     05e3
ProductId:    0723
Revision:     9454          <-- Delete this
Manufacturer: Generic       <-- Delete this
Product:      USB Storage   <-- Delete this
Remote:
Serial Number:

Take a look at USB basics and troubleshooting » #4: USB Filters. See where it talks about the VendorID and the ProductID only? Delete the rest of the values. Try again...

Plus I didn't see any signs that a device was plugged in after the VM was started. Read the whole series of posts from the link above please...

[EmreTerzioglu]

Thanks for reply Socratis,

I did totally same that writing below(so i turn on VM an its logged in then i plugged usb). This time i deleted those lines from filter and started VM while USB plugged in. New log attached below.

Have a nice day.
@socratis
what posted on forum:

Finally, a log from a cold_start / login / plug_USB / unplug_USB / complete_shutdown cycle:
Start the VM from cold-boot (not from a paused or saved state).
After you've logged in, plug the USB device. Wait (idling) for a minute or two. Unplug the USB device.
Shutdown the VM (not paused or saved).
Right-click on the VM in the VirtualBox Manager and select "Show Log".
Save only the first "VBox.log", ZIP it and attach it to your response (see the "Upload attachment" tab below the reply form).

New output:

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C:\Program Files\Oracle\VirtualBox>VBoxManage showvminfo "TQ_UGES_16.04"
Name:                        TQ_UGES_16.04
...
OHCI USB:                    enabled
EHCI USB:                    enabled
xHCI USB:                    disabled

USB Device Filters:

Index:                       0
Active:                      yes
Name:                        Generic USB Storage [9454]
VendorId:                    05e3
ProductId:                   0723
Revision:
Manufacturer:
Product:
Remote:
Serial Number:

[EmreTerzioglu]

Plus I didn't see any signs that a device was plugged in after the VM was started. Read the whole series of posts from the link above please...

I also want to said that, it was working before. I unistalled windows updates which installed this week and turned off windows defender(only antivirus or malware program in system).
My problem is this one Error:

Busy with a previous request (VERR_RESOURCE_BUSY)

Have a nice day.
Emre.

[socratis]

and started VM while USB plugged in

No. That will not work in all cases. Please read the instructions again, more carefully. You need to insert the device after the VM has completely started and you've logged in!

[EmreTerzioglu]

I tried like that on my first try. I started the VB ubuntu logged in then i plugged USB. I told that for my second try. Both logs attached to messages.

[socratis]

As I said, I don't see any signs of the USB being plugged in. Which means that the VirtualBox doesn't see the device. Which means that something else must be grabbing the USB before the VirtualBox filter. Re-read carefully the USB basics and troubleshooting. This time I'm going to ask you to read the whole thread.

[EmreTerzioglu]

I read all steps and tried everything before opening this thread. So re-read carefully my whole topic. Again i will explain the problem.

In your troubleshooting guide;

#5: Common problems
Error: Busy with a previous request (VERR_RESOURCE_BUSY) //This is my error
The error means that something else (most probably the host) is using the device. Take a look at the "Basics - Device categories" and see which category your device falls under and take appropriate action: eject it, uncapture it, stop the service/daemon that uses it, unplug it and create a filter.

//I tried with or without filter, same.

This error can also mean that another filter is installed on your host and is actively monitoring/filtering your USB connections. Such filters can be installed with antivirus programs, AMD USB Filter, Microsoft's RemoteFX USB Redirection, No Machine, Dell DPE, or Wireshark and its USBPcap component. Or any other application with a USB filtering mechanism. Or custom USB drivers for your host.

//This could be true but how can i determine which one is using? Also This USB capture thing was WORKING and i didnt installed or updated anything instead of windows.

This error can mean a lot of other not so common things. Take a look at the "Troubleshooting" section.

#7: Troubleshooting

Shutdown your guest from within your guest, normal shutdown. Shutdown your host. Reboot your host. Relaunch your guest. This has helped at times, to have a clean start of both host and guest.

//First tried this when i see the problem

If the device shows up in your host and is not captured by the filter, either the filter is incorrect, or there might be a problem with your filter installation. For example you may have a blank filter, or a narrowly defined filter (too many conditionals).

//It was forking before with same filter and it also captured by VB after problem occured(windows can not reach anymore after VB machine started and logged in.)

If the device shows up, but as "Unavailable", eject it from your host (if you can), but leave it plugged in. It should show up as available.

//Usb device status shown as "Captured" on VB machine menubar.

Do you have the VendorID and DeviceID correct? On Linux hosts, check the output of "lsusb". On Mac hosts, check the "System Information". On Windows hosts, check the device manager, or get USBDeview, or USBView, or UsbTreeView.

//Again the filter was working before. I checked my filter VendorID and DeviceID comparing with USBDeview datas(It also says everything green virtualboxusb and massstorage). I checked USBView and there is something problematic. This one happens when i logged in VB machine and plug usb without any Capture filter then i capture it manually There is warning sign left of the VirtualboxUSB(On the right side info page everything is OK.)

If you're using a USB3 device, make sure that both your host and your guest support USB3. And of course you have to be using the 5.x.x series of VirtualBox. If you plug a USB3 device into a USB3 port then it will only work with VirtualBox > 5, as that's when VirtualBox introduced a virtual xHCI controller.

//I tried all controllers nothing changed

If on a Linux host, are you a member of the 'vboxusers' group? If not, add yourself with the following command and then reboot your host, or logout and login to activate the change in group membership:
sudo usermod -a -G vboxusers <your_username>
If on Windows host, check that the VirtualBox USB Driver is installed in your host. Make sure your host didn't silently reject non-MS drivers (Google for Driver Signature Enforcement). Usually a re-installation of VirtualBox with the "right-click on the installer & Run-as-Administrator" trick, fixes this.

//I checked VB device driver and it's working fine but how can i control that non-ms driver reject thing? I installed with admin permission VB5.18, 5.22 ,6 and extensions.

If on a Windows host, check out these Windows-specific ways to troubleshoot potential driver installation issues:
USB not working
SOLVED: Failed to access the USB subsystem on Windows 7 host
Remove Driver Filters to Resolve Device Manager Errors on Windows 7

//All topics for win7 host. I dont want to change something that I am not sure to know that fit win 10

[andyp73]

Please can you edit the message and either properly quote the USB guide prior to making your comments or choose a font colour that is readable (i.e. not bright green). Not everyone is blessed with perfect vision.

-Andy.