Windows 10/HP updated can not open VirtualBox (#18188)
Windows 10/HP updated can not open VirtualBox (#18188)
ModEdit; related ticket: #18188: WINDOWS 10/HP UPDATED CAN NOT OPEN VIRTUAL BOX
After windows 10/HP update VirtualBox would not open. I tried the VirtualBox 6.0 test build but file run had errors. I tried updating VirtualBox 5.2.23 exe, ext and guest additions. I attached a screen shot of the virtual box opening screen. I do not have a log file available.
Really appreciate any help. Thanks, Danny.
- Attachments
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- Screen Shot on opening VirtualBox
- SCREEN SHOT 121618 1026AM.png (125.99 KiB) Viewed 5814 times
Last edited by socratis on 18. Dec 2018, 08:08, edited 1 time in total.
Reason: Added ticket related information.
Reason: Added ticket related information.
Can not remove iso files from virtual box manager optical disks
Can not remove iso files from virtual box manager optical disks.
Virtual box will not open.
I attached screen shots.
Thanks, DANNY.
Virtual box will not open.
I attached screen shots.
Thanks, DANNY.
- Attachments
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- screen shot of virtual box manager - 121618 657pm.png (49.66 KiB) Viewed 5796 times
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- screen shot of virtual box startup page - 121618 657pm.png (59.59 KiB) Viewed 5796 times
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Re: Windows 10/HP updated can not open VirtualBox
If you cannot delete a file from virtual media manager it usually indicates that it is in use by a running vm.
I doubt that trying a different version of VirtualBox will have any effect. Are your vms shut down or in a saved state?
I doubt that trying a different version of VirtualBox will have any effect. Are your vms shut down or in a saved state?
Bill
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Re: Windows 10/HP updated can not open VirtualBox (#18188)
Do you see that "Remove" button in the toolbar? Click on that to remove the "VBoxGuestAdditions.iso" (when it's selected). Then do the same for the "VBoxGuestAdditions_5.0.9-103895.iso".Danny O wrote:Can not remove iso files from virtual box manager optical disks.
The idea is to use the "Release" button if it's mounted in the VM (what I told you to do in the ticket), and then press the "Remove" button to remove it from the list of the Optical Media.
And as I also told you in the ticket, "This happened because you updated VirtualBox with the GAs CD still mounted in the VM. You need to get into the habit of removing the GAs CD after you're done with the installation."
And since I see a "VBoxGuestAdditions_5.0.9-103895.iso" in there, please do *not* download the Guest Additions (GAs) CD separately from the main VirtualBox program. The GAs CD comes bundled with the main program, in order to use it you go to the menu "Devices" » "Insert Guest Additions CD Image...".
PS. I merged your two topics. According to the forum rules, duplicate posts are not allowed. It's not good etiquette...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Windows 10/HP updated can not open VirtualBox (#18188)
OK, to address your recommendations;
First, I can not open the Virtual application past the screen shot I provided.
The VM gives this error when I try to open it.
Please let me know if there is a way to check for any other VM's on my system.
I have tried the "Remove" button several times and the ISO's continue to be listed.
The "Remove" button does not remove the ISO's.
The "Release" button is not highlighted when selecting an ISO and can not be released.
I have been updating for several years and have not had a problem.
I run the exe update, then the ext update, then I let the VM bring in the GAs.
Has always worked fine.
I do not know where the "VBoxGuestAdditions_5.0.9-103895.iso" came from.
I have provided screen shot of the exe program.
How do I fix the problem with not being able to remove the ISO's from the Virtual media manager's optical disk?
Those ISO's do not exist in any of my computer file listings.
Your help getting past this problem would be greatly appreciated.
Thanks, Danny.
First, I can not open the Virtual application past the screen shot I provided.
The VM gives this error when I try to open it.
I only have one VM; Windows 10 is the host and Windows XP is the VM.Failed to open a session for the virtual machine .
The object functionality is limited.
Result Code: E_ACCESSDENIED (0x80070005)
Component: MachineWrap
Interface: IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}
Please let me know if there is a way to check for any other VM's on my system.
I have tried the "Remove" button several times and the ISO's continue to be listed.
The "Remove" button does not remove the ISO's.
The "Release" button is not highlighted when selecting an ISO and can not be released.
I have been updating for several years and have not had a problem.
I run the exe update, then the ext update, then I let the VM bring in the GAs.
Has always worked fine.
I do not know where the "VBoxGuestAdditions_5.0.9-103895.iso" came from.
I have provided screen shot of the exe program.
How do I fix the problem with not being able to remove the ISO's from the Virtual media manager's optical disk?
Those ISO's do not exist in any of my computer file listings.
Your help getting past this problem would be greatly appreciated.
Thanks, Danny.
Last edited by socratis on 19. Dec 2018, 03:12, edited 1 time in total.
Reason: Enclosed the information in [quote] tag for better readability
Reason: Enclosed the information in [quote] tag for better readability
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Re: Windows 10/HP updated can not open VirtualBox (#18188)
Hmm... something's rotten in Denmark™...
I think I know what it might be (hint: MediaRegistry), so I would like to see the "recipe" of the VM, the ".vbox" file:
I think I know what it might be (hint: MediaRegistry), so I would like to see the "recipe" of the VM, the ".vbox" file:
- Right-click on the VM in the VirtualBox Manager. Select "Show in Explorer".
- ZIP the selected ".vbox" file and attach it to your response.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Windows 10/HP updated can not open VirtualBox (#18188)
The VM, Windows XP, is inaccessible.
When I right click on it the only options highlighted is "Remove", "Refresh" and "Sort".
"Show in Explorer" is not highlighted and I can not act on it.
I did a computer search for .vbox and found this text file; VBoxSVC.log, I attached the file.
Do not know if this will help.
Let me know if I need to search for a more specific file.
Thanks, Danny.
When I right click on it the only options highlighted is "Remove", "Refresh" and "Sort".
"Show in Explorer" is not highlighted and I can not act on it.
I did a computer search for .vbox and found this text file; VBoxSVC.log, I attached the file.
Do not know if this will help.
Let me know if I need to search for a more specific file.
Thanks, Danny.
- Attachments
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- VBoxSVC.log
- VBoxSVC.log
- (18.68 KiB) Downloaded 16 times
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Re: Windows 10/HP updated can not open VirtualBox (#18188)
Wow! Impressive...Danny O wrote:"Show in Explorer" is not highlighted and I can not act on it.
It actually did. Here's what I found out...Danny O wrote:VBoxSVC.log, I attached the file. Do not know if this will help.
VirtualBox 6.0.0 came out yesterday, you might want to upgrade. It is not going to solve your current problem.VirtualBox COM Server 5.2.23 r127495 win.amd64 (Dec 14 2018 09:40:10) release log
This is the file I'm looking for...00:00:00.530420 Loading settings file "C:\Users\BUBBA\VirtualBox VMs\WINDOWS XP\WINDOWS XP.vbox" with version "1.15-windows"
PS. Remember to ZIP your logs (and the .vbox file). It helps save a (virtual) tree or two...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Windows 10/HP updated can not open VirtualBox (#18188)
I attached the files I could find.
Let me know if you need other specific files.
I have tried updating to ver 6 and I get errors.
This time I ran the ver 6 upgrade with the "Start VM" unchecked.
The ver 6 install was good.
I ran the ver 6 ext file upgrade and got the VM virtualbox mgr.
I attached screen shots; one after the ver 6 exe install, one after the ver 6 ext insall and one after the VM virtualbox screen came up.
Virtualbox mgr is still showing the "VBoxGuestAdditions_5.0.9-103895.iso" file in the Optical Disk tab.
This file does not exist on my machine.
Would it work if I had a copy of this file to reinstall so the machine could source then the "Release" button might work???
Thanks, Danny.
Let me know if you need other specific files.
I have tried updating to ver 6 and I get errors.
This time I ran the ver 6 upgrade with the "Start VM" unchecked.
The ver 6 install was good.
I ran the ver 6 ext file upgrade and got the VM virtualbox mgr.
I attached screen shots; one after the ver 6 exe install, one after the ver 6 ext insall and one after the VM virtualbox screen came up.
Virtualbox mgr is still showing the "VBoxGuestAdditions_5.0.9-103895.iso" file in the Optical Disk tab.
This file does not exist on my machine.
Would it work if I had a copy of this file to reinstall so the machine could source then the "Release" button might work???
Thanks, Danny.
- Attachments
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- screen shot of VM virtualbox manager after ver 6 ext file upgrade - 121918 518am.png (50.16 KiB) Viewed 5711 times
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- WINDOWS XP.zip
- (2.74 KiB) Downloaded 14 times
Last edited by socratis on 20. Dec 2018, 03:07, edited 1 time in total.
Reason: Removed unnecessary attachment, be more "green".
Reason: Removed unnecessary attachment, be more "green".
Re: Windows 10/HP updated can not open VirtualBox (#18188)
I am attaching the last vbox.log that I found on my system dated 121418.
Thanks, Danny.
Thanks, Danny.
- Attachments
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- VBox.zip
- vbox log file dated 121418
- (98.3 KiB) Downloaded 13 times
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Re: Windows 10/HP updated can not open VirtualBox (#18188)
I see. Just as I suspected... Remember when I said?
You've been bitten by the extra references in the Media Registry part. I've open a ticket for this, #17908: Optional entries in the <MediaRegistry> section may prevent VM registration. In your case they prevent even the launch of the VM!
Here's what your .vbox looks like, in the area of interest:
The "how comfortable are you" above is to figure out if you can delete these four lines. Shutdown VirtualBox (or even better reboot your computer and do *not* run VirtualBox), and open "C:\Users\BUBBA\VirtualBox VMs\WINDOWS XP\WINDOWS XP.vbox" with Notepad++. Delete lines 14 through 17, save the file, start VirtualBox and your VM.
and then I asked you:socratis wrote:I think I know what it might be (hint: MediaRegistry)
You never answered, so please answer the question above, now.socratis wrote:How comfortable are you editing XML files? Do you know what "Notepad++" is (without Googling it)?
You've been bitten by the extra references in the Media Registry part. I've open a ticket for this, #17908: Optional entries in the <MediaRegistry> section may prevent VM registration. In your case they prevent even the launch of the VM!
Here's what your .vbox looks like, in the area of interest:
The "VBoxGuestAdditions.iso" most probably has the wrong UUID because you updated VirtualBox, and you've most probably deleted the "VBoxGuestAdditions_5.0.9-103895.iso" from your hard disk...<DVDImages> <Image uuid="{f46b9056-6d23-43e1-9b09-cd1e31cd112f}" location="C:/Program Files/Oracle/VirtualBox/VBoxGuestAdditions.iso"/> <Image uuid="{7318d578-a7bf-4df5-aaac-2827be285a3f}" location="C:/Users/BUBBA/Downloads/VBoxGuestAdditions_5.0.9-103895.iso"/> </DVDImages>
The "how comfortable are you" above is to figure out if you can delete these four lines. Shutdown VirtualBox (or even better reboot your computer and do *not* run VirtualBox), and open "C:\Users\BUBBA\VirtualBox VMs\WINDOWS XP\WINDOWS XP.vbox" with Notepad++. Delete lines 14 through 17, save the file, start VirtualBox and your VM.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Re: Windows 10/HP updated can not open VirtualBox (#18188)
I can open the file, "C:\Users\BUBBA\VirtualBox VMs\WINDOWS XP\WINDOWS XP.vbox", in Notepad OK.
Just not sure what to delete.
There is also a previous file in the system; "C:\Users\BUBBA\VirtualBox VMs\WINDOWS XP\WINDOWS XP.vbox-prev"
I attached the "C:\Users\BUBBA\VirtualBox VMs\WINDOWS XP\WINDOWS XP.vbox" file.
Thought you might be able to make the necessary changes and send it back to me.
Or, copy and paste exactly what I need to delete.
Thanks, Danny.
Just not sure what to delete.
There is also a previous file in the system; "C:\Users\BUBBA\VirtualBox VMs\WINDOWS XP\WINDOWS XP.vbox-prev"
I attached the "C:\Users\BUBBA\VirtualBox VMs\WINDOWS XP\WINDOWS XP.vbox" file.
Thought you might be able to make the necessary changes and send it back to me.
Or, copy and paste exactly what I need to delete.
Thanks, Danny.
- Attachments
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- notepad - WINDOWS XP vbox - 122018 1028am.zip
- notepad - WINDOWS XP vbox - 122018 1028am.zip
- (2.79 KiB) Downloaded 12 times
Re: Windows 10/HP updated can not open VirtualBox (#18188)
Can I copy the existing "WINDOWS XP.vdi" in the Windows XP VM, that we are having problems with, to a "NEW VM"?
I can extract the "WINDOWS XP.vdi" if necessary.
Thanks, Danny.
I can extract the "WINDOWS XP.vdi" if necessary.
Thanks, Danny.
Re: Windows 10/HP updated can not open VirtualBox (#18188)
Looking at the "Windows XP.vdi" file there are Restore Volumes listed.
Could these be used to fix the XP VM?
I attached the screen shot of the "Windows XP.vdi" file.
Could these be used to fix the XP VM?
I attached the screen shot of the "Windows XP.vdi" file.
- Attachments
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- Screen Shot of Windows XP vdi file
- Screen Shot of Windows XP vdi file.png (125.43 KiB) Viewed 5537 times
Re: Windows 10/HP updated can not open VirtualBox (#18188)
I downloaded the notepad program and deleted lines 14-17
Now the Windows XP VM is assessable but there is a start error.
Running ver 6 and ver 6 ext.
Have not run guest additions; the VM will not load.
I attached the screen shot of the error and the log file.
Thanks, Danny.
Now the Windows XP VM is assessable but there is a start error.
Running ver 6 and ver 6 ext.
Have not run guest additions; the VM will not load.
I attached the screen shot of the error and the log file.
Thanks, Danny.
- Attachments
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- VBox.zip
- (74.32 KiB) Downloaded 14 times
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- VM start error screen shot - 010219 1113am.png (52.23 KiB) Viewed 5452 times