[Solved] Window 10 x64 iso not installing

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[Solved] Window 10 x64 iso not installing

Postby SylvainCyr » 9. Dec 2018, 23:42

Hello,

I have the latest windows 10 with updates 1809 x64 on my laptop. I installed the latest windows virtual box version 5.2.2. I created and image with the virtual assistant. At the selection of windows , it only offer me windows 10 x32 in the list. What happen next is when I load the virtual 10 image it search for the ISO file. The ISO file run for a minute then error message show up that: <This image can only run on x64 platform> . The solution I think, virtual box only allow to install 32 bit version. The x64 version get lock up at the beginning of the session. I went online to see if another version of virtual box, would have a drop down menu for windows 10 X64. I was not successful. Can anyone help. I am new to this. Please explain step by step what to do. I run the French Virtual Box 5.2.2. Thank you.
Attachments
Capture2.PNG
error I have
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Last edited by socratis on 11. Dec 2018, 12:40, edited 1 time in total.
Reason: Marked as [Solved].
SylvainCyr
 
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Re: Window 10 x64 iso not installing

Postby andyp73 » 10. Dec 2018, 10:16

SylvainCyr wrote:it only offer me windows 10 x32 in the list

You need to read I have a 64bit host, but can't install 64bit guests. It looks like either VT-x isn't enabled in your hosts BIOS or that something else in your host Windows is taking exclusive hold of it.

-Andy.
My crystal ball is currently broken. If you want assistance you are going to have to give me all of the necessary information.
Please don't ask me to do your homework for you, I have more than enough of my own things to do.
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Re: Window 10 x64 iso not installing

Postby SylvainCyr » 10. Dec 2018, 14:40

Hello,

With my HP Laptop,

I was able to go in BIOS of my AMD 64. I activate virtual mode from the last menu on the right and press f10 to save and exit, then reboot. I did also turn off windows defender temporarily. I created another virtual box for windows 10 and selected my ISO file. This time I got a different error message.
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Re: Window 10 x64 iso not installing

Postby andyp73 » 10. Dec 2018, 15:08

I can't do too much more than refer you back to the FAQ that I linked to before. You have made some progress in that virtualisation is enabled in the BIOS but something else has got hold of it. As the thread I linked to says, this could be Hyper-V itself, DeviceGuard, CredentialGuard, the containerised version of MS Edge. Also, some anti-virus attempts to use virtualisation if it finds and it you will need to disable that support in them.

You are going to need to go through them one by one and make sure they are disabled.

-Andy.
My crystal ball is currently broken. If you want assistance you are going to have to give me all of the necessary information.
Please don't ask me to do your homework for you, I have more than enough of my own things to do.
andyp73
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Re: Window 10 x64 iso not installing

Postby SylvainCyr » 10. Dec 2018, 15:16

Hello,

I was to fix the console error with the following link, the section bcdedit.

from windows menu, search for command prompt then enter the command

bcdedit

then:

bcdedit /set hypervisorlaunchtype off

then: reboot.

I Fixed the issue. :wink:

My next question: I run hp laptop, amd processor, 2.0 gigahertz clock with 4 gigs of ram. My laptop freeze and virtual box said I don't have enough memory to run windows 10 iso file. question 1: Can my laptop run windows 10 in virtual box? 2: if it can run, how much I need to allocate the memory for it?

Thank you.
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Re: Window 10 x64 iso not installing

Postby andyp73 » 10. Dec 2018, 15:23

SylvainCyr wrote:My next question: I run hp laptop, amd processor, 2.0 gigahertz clock with 4 gigs of ram.

The forums have a policy of "one topic per thread and one thread per topic" so you should really have opened a new thread for this new question. Hopefully one of the site moderators will split it off (along with my response).

To give you the best answer we could do with seeing the VBox.log file from where you have tried to install Windows 10 so we can see how VirtualBox views the world. In the VirtualBox manager, right click on the guest and select "Show log...". Save and zip the first log file and post it here.

-Andy.
My crystal ball is currently broken. If you want assistance you are going to have to give me all of the necessary information.
Please don't ask me to do your homework for you, I have more than enough of my own things to do.
andyp73
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PROBLEM RESOLVED: Re: Window 10 x64 iso not installing

Postby SylvainCyr » 10. Dec 2018, 16:01

Hi,

Windows 10 is finally installing. I had to setup memory to about 1.2Gb. I had to search my product key. It no longer come under the laptop. I did use the following command in the command prompt application.

wmic path SoftwareLicensingService get OA3xOriginalProductKey
OA3xOriginalProductKey

all one sentence. Copy and paste the way it is.

Virtual Box open ok
Windows 10 iso file has no longer any error after the command above bcdedit
Window 10 hidden product key found with command above.
windows 10 install ok so far


Thank you.
S.
****************PROBLEM RESOLVED***************
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Re: Window 10 x64 iso not installing

Postby socratis » 11. Dec 2018, 12:40

Glad you got it going. Marking as [Solved].
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
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