Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby marcoAntonioGomes » 22. May 2018, 23:53

Hello follow my version of windows10
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby doctorz1026 » 23. May 2018, 01:38

Ignore my previous post about System Restore. A reboot is all that's necessary.

I can duplicate the problem with these steps:
1. Fire up Oracle VM VirtualBox - note 1 VirtualBox.exe process running.
2. Start a VM (mine is Ubuntu) - note 4 VirtualBox.exe processes running.
3. Insert a USB device (I've tried 2 different flash drives and an iPhone).
4. Remove USB device.
5. Shut down VM - it will not restart at this point.
6. Shut down VirtualBox - note 1 VirtualBox.exe remains and it can't be killed.
7. Shut down computer - it's necessary to force a power off (presumably because of the VirtualBox.exe process.
8. VirtualBox will work properly after restarting.

I'm using the USB 2.0 driver with no filters. The problem is even worse with "Any USD device" filter.
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby socratis » 23. May 2018, 12:05

doctorz1026 wrote:3. Insert a USB device (I've tried 2 different flash drives and an iPhone).
4. Remove USB device.
5. Shut down VM - it will not restart at this point.
6. Shut down VirtualBox - note 1 VirtualBox.exe remains and it can't be killed.
When did these steps became a part of the problem? I don't remember anything about USB devices. Are you on the same topic still?
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby Wanderlei » 23. May 2018, 13:42

Hello MarcoAntonio and Socratis

I guess MarcoAntonio have a similar situation like mine. It looks that the Windows update messed up and I don't know what happened, but it looks Windows was updated the version and the build remained the same.

On the left, a machine that was updated normally and to the right of my machine.
dee2988f-93d3-4859-a28a-4fa435789dce.jpg
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I noticed that because I haven't found some features introduced in the 1803 version, like "device security" that I talked to socratis in the irc channel.
https://www.tenforums.com/tutorials/104 ... -10-a.html

So I went to the Microsoft website and downloaded the "Windows 10 Upgrade" and manually executed
https://www.microsoft.com/pt-br/softwar ... /windows10

After finished upgrade, my version is exactly the same as the image of the left machine in the image mentioned above image

But unfortunately, even uninstalling VirtualBox and cleaning the Windows registry the VirtualBox still not working. The same error occurs.
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby marcoAntonioGomes » 23. May 2018, 17:59

hello, I think I understand your explanation Wanderlei, really, I also noticed that my colleagues who use windows 10 had increased functionality in the opercaional system soon after the update, these features did not appear in mine, even the system informing me that it is fully updated. And now how will we deal with such a problem?
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby Wanderlei » 24. May 2018, 12:59

Hello, Antonio Gomes! If I had time, I would like to format my computer to try to see if VirtualBox would work again, but unfortunately I do not have the time.
I'll wait and see if @socratis can figure something out, because the error that VirtualBox is not very clear.
Last edited by socratis on 24. May 2018, 15:30, edited 1 time in total.
Reason: Removed unnecessary verbatim quote of the whole previous message.
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby andyp73 » 24. May 2018, 13:11

Have you tried downloading and running the Windows Update Troubleshooter to see if it fixes anything and allows you to upgrade properly to v1803?

-Andy.
My crystal ball is currently broken. If you want assistance you are going to have to give me all of the necessary information.
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby Wanderlei » 28. May 2018, 13:59

Hello @andyp73.
No I didn't! But I've upgraded manually and worked fine.
Last edited by socratis on 28. May 2018, 16:09, edited 1 time in total.
Reason: Removed unnecessary verbatim quote of the whole previous message.
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby Fanatic » 3. Jun 2018, 12:48

News?!
any solution?
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby Fanatic » 3. Jun 2018, 14:15

Ok, news for you guys!

Recently one friend had problems for play games. This friend updated nothing in his computer.
Suddenly his mouse stoped work, and he cant play the game.
We was talking about what can do this thing, and someone asked about the Internet banking software.

I tried all the solutions suggested by @socratis, but nothing worked.
So i removed the internet banking web extension, and also removed the "Gas/Warsaw Software" (many internet bankings use this program).
And finally Virtual Box work again.

Maybe this solve the problems for @marcoAntonioGomes and @Wanderlei.
Since we all brazilian, probably we all have this internet banking software installed.
How remove the Gas/Warsaw software

Hope it help someone. :D
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Re: Virtualbox Win10: E_FAIL (0x80004005)

Postby socratis » 3. Jun 2018, 17:03

@Fanatic
That's why we say to try different things besides the known ones that are most often seen in hardening cases:
socratis wrote:But before that, please read really carefully the following FAQ: Diagnosing VirtualBox Hardening Issues for some generic guidelines/ideas.

Remember, these are guidelines, not the exact solution, you have to use your common sense...

Thanks for the info and the feedback!
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby marcoAntonioGomes » 5. Jun 2018, 00:38

Fanatic, it is believed that for me solved too, I also had this Gas Warsaw Software installed as well. Like, I did not even use the internet bankig program on the PC, but for years this business is installed on my PC, I would never think it could be it, thank you Fanatic for sharing the solution. Thank you all for your help. I am immensely grateful to you.
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby Wanderlei » 19. Jun 2018, 16:37

Hello

I've uninstalled "Gas Warsaw Software" and tried to run Virtual Box and worked fine. But after I install "Gas Warsaw Software" again the same error occurs in VirtualBox.

I cannot uninstall "Gas Warsaw Software" because I need to access internet banking.

Is possible to install using "DianosticoBB.exe" from https://seg.bb.com.br/home.html

Best Regards
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby Wanderlei » 19. Jun 2018, 22:17

Hello Guys!

@socratis @Fanatic @marcoAntonioGomes

I contacted Diebold Nixdorf on Facebook and they will take a look the reason for the incompatibility with VirtualBox.
Facebook post:
https://www.facebook.com/DieboldNixdorf ... 9886069480

Best Regards
Wanderlei
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Re: Virtualbox Windows 10 error when initiate a VM - Error In supR3HardNtChildWaitFor

Postby capivarao » 9. Dec 2018, 15:19

Thanks a lot,

I uninstalled the gas warsaw and now everything is working fine. Very upset with this banking software issue
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