E_FAIL (0x80004005)

Discussions related to using VirtualBox on Windows hosts.
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HannahRM
Posts: 4
Joined: 8. Feb 2018, 16:31
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: Ubuntu Server 14.04

E_FAIL (0x80004005)

Post by HannahRM »

Hi, I can't start any vm, I read the post about Diagnosing VirtualBox Hardening Issues and as far as I understand, I do *not* have a Hardening problem (Check Line 79: supR3HardenedWinFindAdversaries: 0x0)
I already ran sfc /scannow but this didn't help.

Code: Select all

The virtual machine 'Ubuntu Server' has terminated unexpectedly during startup with exit code 1 (0x1).  More details may be available in '...\VBoxHardening.log'.

Fehlercode:E_FAIL (0x80004005)
Komponente:MachineWrap
Interface:IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}

Edit: I'm on Windows 7, running VirtualBox 5.2.6
Attachments
VBoxHardening.zip
(9.61 KiB) Downloaded 13 times
Last edited by HannahRM on 13. Feb 2018, 14:47, edited 1 time in total.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: E_FAIL (0x80004005)

Post by socratis »

HannahRM wrote:I had to split up the log because it was too big.
Please ZIP your log. Then edit your post and replace the two partial logs with the ZIPPED one. It saves time, space and it makes it easier to work with.
774.10dc: supR3HardNtChildWaitFor[2]: Quitting: ExitCode=0x1 (rcNtWait=0x0, rcNt1=0x0, rcNt2=0x103, rcNt3=0x103, 1101 ms, the end);
You might actually have a hardening problem...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
HannahRM
Posts: 4
Joined: 8. Feb 2018, 16:31
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: Ubuntu Server 14.04

Re: E_FAIL (0x80004005)

Post by HannahRM »

Hi, thank you for your reply. I zipped the log.

I did

Code: Select all

sfc /scannow
There were some errors which could not be fixed.
I updated my graphics card drivers.
I disabled my real-time antivirus.
I rebooted my host.
I reinstalled VB with rightclick > As Administrator.
I always get the same error msg when trying to start a vm.
I'm uninstalling AV, VB now, rebooting and installing VB from scratch and let you know if this worked.
This did not help. I get the same error.
HannahRM
Posts: 4
Joined: 8. Feb 2018, 16:31
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: Ubuntu Server 14.04

Re: E_FAIL (0x80004005)

Post by HannahRM »

The problem seems to be crypt32.dll

Code: Select all

1e54.1d54: supR3HardenedWinVerifyCacheProcessWvtTodos: -22900 (was 22900) fWinVerifyTrust=1 for '\Device\HarddiskVolume2\Windows\System32\kernel32.dll'
1e54.1d54: supR3HardenedScreenImage/LdrLoadDll: cache hit (Unknown Status -22900 (0xffffa68c)) on \Device\HarddiskVolume2\Windows\System32\crypt32.dll
1e54.1d54: Error (rc=0):
1e54.1d54: supR3HardenedScreenImage/LdrLoadDll: cached rc=Unknown Status -22900 (0xffffa68c) fImage=1 fProtect=0x0 fAccess=0x0 cHits=5 \Device\HarddiskVolume2\Windows\System32\crypt32.dll
1e54.1d54: Error (rc=0):
1e54.1d54: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Windows\system32\crypt32.dll' (C:\Windows\system32\crypt32.dll): rcNt=0xc0000190
1e54.1d54: supR3HardenedMonitor_LdrLoadDll: returns rcNt=0xc0000190 'C:\Windows\system32\crypt32.dll'
1e54.1d54: Fatal error:
1e54.1d54: Error loading 'crypt32.dll': 1790 [C:\Windows\system32\crypt32.dll]
1c84.1c14: supR3HardNtChildWaitFor[2]: Quitting: ExitCode=0x1 (rcNtWait=0x0, rcNt1=0x0, rcNt2=0x103, rcNt3=0x103, 977 ms, the end);
10dc.504: supR3HardNtChildWaitFor[1]: Quitting: ExitCode=0x1 (rcNtWait=0x0, rcNt1=0x0, rcNt2=0x103, rcNt3=0x103, 1337 ms, the end);
Google says it's some problem with a Windows Update.
I don't have KB3004394.
Is there any solution?
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: E_FAIL (0x80004005)

Post by socratis »

HannahRM wrote:sfc /scannow
There were some errors which could not be fixed.
Try the following. If that doesn't work, I don't have a clue...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
HannahRM
Posts: 4
Joined: 8. Feb 2018, 16:31
Primary OS: MS Windows 7
VBox Version: PUEL
Guest OSses: Ubuntu Server 14.04

Re: E_FAIL (0x80004005)

Post by HannahRM »

Hi, thank you for your reply.
Unfortunately, as I'm on Win7 some dism.exe commands are not supported (like /restorehealth, which seems crucial).
I tried the latest testbuild but had no luck. I always get the same error. My guess is there's something on the computer not letting the virtualization work.
I think I'm gonna install a fresh system or ask for a new computer (this is my computer at work ^^).
Anyways thank you for your time.
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