USB not detecting in Virtual box [Windows Host and Ubuntu Guest]?

[aqunion]

I am using Virtual Box 5.1.30

Whenever I connect something to my host, I can see that USB device added in the device manager in windows.

But the virtual box is not detecting that USB.

choose Settings -> USB -> Add filter from device, no devices is listed

Reinstalling the virtual box will help? Is there any issue with the USB drivers?


How can I make it work again?

[socratis]

You didn't mention your host. Is it Win10? Did you get a recent update? You should reinstall VirtualBox. You're going to have to do it with every Win10 major update.

And BTW, this has nothing to do with your guest, right? I mean the guest is not even running when you're trying to create the filter, from your description.

[aqunion]

My Host is windows 10.

Windows is able to detect all the USB connection but the virtual box is not able to detect.

[socratis]

Did you also update the Extension Pack? Can you upload the VBoxSVC.log? ZIPPED.

[aqunion]

Can you please tell me what is the extension pack?

Where can I find that log file?

[aqunion]

I didn't install the extension pack.

and the content of the latest log file is:

Code: Select all

24:05:15.148274          Log continuation - Log started 2017-11-22T03:42:02.486150100Z
24:05:16.116981          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:05:16.116981          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:05:16.117961          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:05:24.247239 ExtPackInst ExtPack: Executing 'C:\Program Files\Oracle\VirtualBox\VBoxExtPackHelperApp.exe' '--display-info-hack' 'hwnd=0x410460''install' '--base-dir' 'C:\Program Files\Oracle\VirtualBox\ExtensionPacks' '--cert-dir' 'C:\Program Files\Oracle\VirtualBox\ExtPackCertificates' '--name' 'Oracle VM VirtualBox Extension Pack' '--tarball' 'C:/Users/vpraveen/Downloads/Oracle_VM_VirtualBox_Extension_Pack-5.1.30-118389.vbox-extpack' '--sha-256' '2da095e32f85fe5a1fe943158e079bd5aecb2724691c4038bd619ddee967b288'
24:05:24.599529 ExtPackInst ExtPack: enmReason=1 iStatus=1 stderr='VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action
24:05:24.599529 ExtPackInst '
24:05:24.599529 ExtPackInst ERROR [COM]: aRC=E_FAIL (0x80004005) aIID={edba9d10-45d8-b440-1712-46ac0c9bc4c5} aComponent={ExtPackManagerWrap} aText={The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action}, preserve=false aResultDetail=0
24:11:15.848273          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:11:16.521006          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:11:16.522009          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:11:16.522009          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:11:19.781658 ExtPackInst ExtPack: Executing 'C:\Program Files\Oracle\VirtualBox\VBoxExtPackHelperApp.exe' '--display-info-hack' 'hwnd=0x420460''install' '--base-dir' 'C:\Program Files\Oracle\VirtualBox\ExtensionPacks' '--cert-dir' 'C:\Program Files\Oracle\VirtualBox\ExtPackCertificates' '--name' 'Oracle VM VirtualBox Extension Pack' '--tarball' 'C:/Users/vpraveen/Downloads/Oracle_VM_VirtualBox_Extension_Pack-5.1.30-118389.vbox-extpack' '--sha-256' '2da095e32f85fe5a1fe943158e079bd5aecb2724691c4038bd619ddee967b288'
24:11:19.896612 ExtPackInst ExtPack: enmReason=1 iStatus=1 stderr='VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action
24:11:19.896612 ExtPackInst '
24:11:19.896612 ExtPackInst ERROR [COM]: aRC=E_FAIL (0x80004005) aIID={edba9d10-45d8-b440-1712-46ac0c9bc4c5} aComponent={ExtPackManagerWrap} aText={The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action}, preserve=false aResultDetail=0
24:11:23.012711          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:11:23.619560          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:11:23.619560          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:11:23.619560          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:13:15.780826 ExtPackInst ExtPack: Executing 'C:\Program Files\Oracle\VirtualBox\VBoxExtPackHelperApp.exe' '--display-info-hack' 'hwnd=0x430460''install' '--base-dir' 'C:\Program Files\Oracle\VirtualBox\ExtensionPacks' '--cert-dir' 'C:\Program Files\Oracle\VirtualBox\ExtPackCertificates' '--name' 'Oracle VM VirtualBox Extension Pack' '--tarball' 'C:/Users/vpraveen/Downloads/Oracle_VM_VirtualBox_Extension_Pack-5.1.30-118389.vbox-extpack' '--sha-256' '2da095e32f85fe5a1fe943158e079bd5aecb2724691c4038bd619ddee967b288'
24:13:15.869299 ExtPackInst ExtPack: enmReason=1 iStatus=1 stderr='VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action
24:13:15.869299 ExtPackInst '
24:13:15.869299 ExtPackInst ERROR [COM]: aRC=E_FAIL (0x80004005) aIID={edba9d10-45d8-b440-1712-46ac0c9bc4c5} aComponent={ExtPackManagerWrap} aText={The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action}, preserve=false aResultDetail=0
24:13:44.821449          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:13:45.801049          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:13:45.804059          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:13:45.805061          WARNING [COM]: aRC=E_FAIL (0x80004005) aIID={afca788c-4477-787d-60b2-3fa70e56fbbc} aComponent={HostWrap} aText={Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}, preserve=true  aResultDetail=0
24:13:57.006407 ExtPackInst ExtPack: Executing 'C:\Program Files\Oracle\VirtualBox\VBoxExtPackHelperApp.exe' '--display-info-hack' 'hwnd=0xa0562''install' '--base-dir' 'C:\Program Files\Oracle\VirtualBox\ExtensionPacks' '--cert-dir' 'C:\Program Files\Oracle\VirtualBox\ExtPackCertificates' '--name' 'Oracle VM VirtualBox Extension Pack' '--tarball' 'C:/Users/vpraveen/Downloads/Oracle_VM_VirtualBox_Extension_Pack-5.1.30-118389.vbox-extpack' '--sha-256' '2da095e32f85fe5a1fe943158e079bd5aecb2724691c4038bd619ddee967b288'
24:13:57.155305 ExtPackInst ExtPack: enmReason=1 iStatus=1 stderr='VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action
24:13:57.155305 ExtPackInst '
24:13:57.155305 ExtPackInst ERROR [COM]: aRC=E_FAIL (0x80004005) aIID={edba9d10-45d8-b440-1712-46ac0c9bc4c5} aComponent={ExtPackManagerWrap} aText={The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action}, preserve=false aResultDetail=0

[socratis]

{Could not load the Host USB Proxy Service (VERR_FILE_NOT_FOUND). The service might not be installed on the host computer}

OK, we're getting somewhere now. It seems that your installation did not go as planned. Here's the proper way to install it again, please follow the directions carefully and exactly:

1. Uninstall VirtualBox. Your VMs are going to be untouched. Reboot.
2. You may want to clean up your registry and/or filesystem at this point. CCleaner is a freeware utility that could help you. Mind the installation, it comes with "offers" from 3rd parties, known as "bundleware". Also, check out Device Cleanup program that helps you to remove any unused devices from your computer.
3. Download (if you haven't already) the latest VirtualBox and its matching ExtPack. Store them in a common location, i.e. not on "Desktop", or "Documents", but to "Public/Downloads" for example.
4. Locate the downloaded file in Windows Explorer. Right-click on the installer and select "Run-as-Administrator", even if you are the administrator. At the end of the installation, choose to "Start Oracle VM VirtualBox". Do not worry if your VMs do not show up.
5. If you're going to install the ExtPack, go to File » Preferences » Extensions. Click on the icon with the orange, down-pointing arrow on the right. Select the ExtPack from the previous steps.
6. Quit VirtualBox. Re-start VirtualBox as you would normally, i.e. from the Desktop shortcut or the Start menu.
7. Update the Guest Additions (GAs) in your guest(s), if the GAs are available for a specific guest.