[Solved] Nothing works on Windows 10 latest update

Discussions related to using VirtualBox on Windows hosts.
TonyTS
Posts: 11
Joined: 21. Nov 2017, 17:52

[Solved] Nothing works on Windows 10 latest update

Post by TonyTS »

I've recently updated to Windows 10 Pro Creative update Version 1709, build 16299.64.

I've tried every version of Virtualbox from 4.12 to 5.20 and every one crashes Windows.

The program installs, but when ending a session the green screen of death occurs and Windows reboots and messes up all the icons on my screen.

Virtualbox worked when my computer was Windows 7.

Anyone else having this problem?

I need to know if there is going to be a new version of Virtualbox that actually will work under the latest Windows 10, or is the problem something else.

Thanks.
Last edited by socratis on 24. Nov 2017, 20:23, edited 1 time in total.
Reason: Marked as [Solved].
socratis
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Re: Nothing works on Windows 10 latest update

Post by socratis »

TonyTS wrote:I've tried every version of Virtualbox from 4.12 to 5.20 and every one crashes Windows.
Don't try to install older versions, except the latest one with the latest Win10.
TonyTS wrote:when ending a session
A session of what?
TonyTS wrote:Anyone else having this problem?
Not really, must be something on your setup. Which answers your next question as well...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
BillG
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Re: Nothing works on Windows 10 latest update

Post by BillG »

What exactly happens with version 5.2.0 of VirtualBox on Windows 10 version 1709. What crashes? The install? VirtualBox when you start it? A vm when you try to run it?

Everything works fine here with that combination.
Bill
TonyTS
Posts: 11
Joined: 21. Nov 2017, 17:52

Re: Nothing works on Windows 10 latest update

Post by TonyTS »

I'll try again to install the latest version of VirtualBox.
I'll try to take a picture of where the failure occurs.

Thanks.
TonyTS
Posts: 11
Joined: 21. Nov 2017, 17:52

Re: Nothing works on Windows 10 latest update

Post by TonyTS »

I un-installed any previous version of VirtualBox.
I also cleaned the registry and got rid of the previous virtual files.
I installed the latest version: 5.20, as administrator.
I started it and started setting things up for DOS.
I set it up with all the DOS defaults.

When I got to the page that said "Select start-up disk", if I picked anything on that page it would crash Windows.
The window was blue, and it said: "Your PC ran into a problem and needs to restart. We'er just collecting some error info, and then we'll restart for you."
The code seemed to say "SYSTEM SERVICE EXCEPTION".

Any idea about this?

Thanks.
socratis
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Re: Nothing works on Windows 10 latest update

Post by socratis »

It's definitely some bad interaction with something on your setup. I really don't know what. Usually you need to get a memory dump and head to the bugtracker for cases like that as we usually don't have the expertise to resolve issues like that.

Except one thing... The Win10 update. You may have activated Hyper-V just by updating. So try to disable Hyper-V and see if that helps. We've had people getting crashes with this similar setup.

If not, please post a picture of the place just before it crashes, because I don't quite understand exactly what you mean by the page that said "Select start-up disk". I can't quite place it...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
BillG
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Re: Nothing works on Windows 10 latest update

Post by BillG »

Yes, it is very odd. Even if Hyper-V was active, I can't see how it would interfere with DOS!

Have you tried to install any other OS in a vm? What are you trying to install DOS from? A physical floppy or a virtual one?
Bill
BillG
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Re: Nothing works on Windows 10 latest update

Post by BillG »

Even Odder. I have just installed DOS 6.22 on my Dell desktop running Windows 10 version 1709 and VirtualBox 5.2.0 . Nothing unusual happened.
Screen.PNG
Bill
socratis
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Re: Nothing works on Windows 10 latest update

Post by socratis »

But, do you have Hyper-V enabled? That's the question. There have been reports (even tickets, can't find it now, will update if I will) that having Hyper-V enabled, causes a BSOD when you run VirtualBox. It's not a matter of which VM you will run. And I'm not sure if it happens on every setup.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
TonyTS
Posts: 11
Joined: 21. Nov 2017, 17:52

Re: Nothing works on Windows 10 latest update

Post by TonyTS »

Yes, I disabled Hyper-V.

Here are the steps where the error occurred. They are backwards, however.

Thanks.
Attachments
Error.jpg
Error.jpg (110.61 KiB) Viewed 3295 times
DOS-18.jpg
DOS-18.jpg (66.33 KiB) Viewed 3295 times
DOS-17.jpg
DOS-17.jpg (107.71 KiB) Viewed 3295 times
socratis
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Re: Nothing works on Windows 10 latest update

Post by socratis »

The 1st and 3rd images are all right (not really necessary), but it's in the 2nd image where you get the crash. You click on something that's causing the crash. Which one:
  • The "Start"?
  • The "Cancel"?
  • The drop-down menu?
  • The yellow icon?
What's "Host Drive D"? A CD? A hard disk?
If it's a CD, is there anything in the CD, or is it empty?

Can you try the same procedure with a WinXP VM?
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
BillG
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Joined: 19. Sep 2009, 04:44
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Location: Sydney, Australia

Re: Nothing works on Windows 10 latest update

Post by BillG »

Yes, host drive D: worries me too. I used virtual floppy images.
Bill
socratis
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Posts: 27329
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Re: Nothing works on Windows 10 latest update

Post by socratis »

Still... a BSOD? No matter what the user mistake, that shouldn't happen. Something messing with the kernel? At that point? Does not compute. I have something in mind, but I'll have to wait for the OP to answer first, and take it from there.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
BillG
Volunteer
Posts: 5102
Joined: 19. Sep 2009, 04:44
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows 10,7 and earlier
Location: Sydney, Australia

Re: Nothing works on Windows 10 latest update

Post by BillG »

Yes, crashing the host is pretty extreme.
Bill
TonyTS
Posts: 11
Joined: 21. Nov 2017, 17:52

Re: Nothing works on Windows 10 latest update

Post by TonyTS »

First off as you can see there is a Floppy controller and an IDE controller:
DOS-23.jpg
DOS-23.jpg (60.24 KiB) Viewed 3163 times
Next the only thing listed is Host Drive 'D:'
DOS-25.jpg
DOS-25.jpg (70.22 KiB) Viewed 3163 times
When I click the Open folder icon, it asks to choose a virtual optical disk file. I don't know where that is. So I cancel the open dialog window.

Finally when I click the Start button it crashes.
That is far as I ever get.

Hope this helps.
Thanks.
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