HELP!! I HAVE AN ERROR!!

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Dise
Posts: 1
Joined: 20. Oct 2017, 22:19

HELP!! I HAVE AN ERROR!!

Post by Dise »

I get the error every time I try to run my Windows XP Professional VM!! How do I fix it?

Code: Select all

VirtualBox - Error In supR3HardenedWinReSpawn
NtCreateFile(\Device\VBoxDrcStub) failed: 0xc000000e
STATUS_NO_SUCH_DEVICE (113 retries) (rc= -101)

Make sure the kernel module has been loaded successfully.

where:supR3HardenedWinReSpawn what: 3 VERR_OPEN_FAILED (-101) - File/Device open failed. Driver is probably stuck stopping/starting. Try 'sc.exe query vbox drv' to get more information about its state. Rebooting may actually help.
NOTE: I HAVE TRIED REBOOTING
socratis
Site Moderator
Posts: 27330
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: HELP!! I HAVE AN ERROR!!

Post by socratis »

Please read really carefully the following FAQ: Diagnosing VirtualBox Hardening Issues. If you can't find anything in there to help you, re-install VirtualBox.
  1. Uninstall VirtualBox. Your VMs are going to be untouched. Reboot.
  2. You may want to clean up your registry and/or filesystem at this point. CCleaner is a freeware utility that could help you. Mind the installation, it comes with "offers" from 3rd parties, known as "bundleware". Also, check out Device Cleanup program that helps you to remove any unused devices from your computer.
  3. Download (if you haven't already) the latest VirtualBox and its matching ExtPack. Store them in a common location, i.e. not on "Desktop", or "Documents", but to "Public/Downloads" for example.
  4. Locate the downloaded file in Windows Explorer. Right-click on the installer and select "Run-as-Administrator", even if you are the administrator. At the end of the installation, choose to "Start Oracle VM VirtualBox". Do not worry if your VMs do not show up.
  5. If you're going to install the ExtPack, go to File » Preferences » Extensions. Click on the icon with the orange, down-pointing arrow on the right. Select the ExtPack from the previous steps.
  6. Quit VirtualBox. Re-start VirtualBox as you would normally, i.e. from the Desktop shortcut or the Start menu.
  7. Update the Guest Additions (GAs) in your guest(s), if the GAs are available for a specific guest.
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