USB device ia busy and it doesn't work with any already given solution

[pepe_gotera]

Hello,

I have an Ubuntu 64 bits guest and I cannot use any connected device (external drive). It always says it is busy. The error is "e_invalidarg".

I have tried this:

viewtopic.php?f=6&t=39104#p176270

And this:

viewtopic.php?f=6&t=81993#p386477

No way either.

Any idea?

Thanks and regards.

[socratis]

Please read the following thread: USB basics and troubleshooting, all of the posts. If you still have a problem after reading through the whole thing, please follow the advice of the last post.

[pepe_gotera]

Thanks, I'll do it.

[pepe_gotera]

It doesn't work so I post the required data. Thanks everybody!

VirtualBox version: 5.1.28 r117968 (Qt5.6.2)
Host: Windows 8.1 64 bits
Guest: Caine 7 (based in Ubuntu 14.04.01 LTS)

VBoxManage -version: 5.1.28r117968

VBoxManage list extpacks

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Extension packs: 1
Pack nº 0: Oracle VM VirtualBox Extension Pack
Version: 5.1.28
Revision: 117968
Edition: this field is empty
Description: USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, 
Disk Encryption, NUMe
VRDE Module: VBox VRDP
Usable: true
Why unusable: this field is empty

VBoxManage list usbhost

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UUID:               17424d72-c85f-4f12-8e2f-70c91f836371
VendorId:           0x1058 (1058)
ProductId:          0x0741 (0741)
Revision:           16.34 (1634)
Port:               0
USB version/speed:  2/High
Manufacturer:       Western Digital
Product:            My Passport 0741
SerialNumber:       575831314139334A37363933
Address:            {36fc9e60-c465-11cf-8056-444553540000}\0027
Current State:      Busy

UUID:               54bbc2ff-538f-4d69-8209-7bba69feff92
VendorId:           0x0bda (0BDA)
ProductId:          0xb005 (B005)
Revision:           2.0 (0200)
Port:               0
USB version/speed:  2/High
Manufacturer:       Realtek 
Product:            Bluetooth Radio 
SerialNumber:       00e04c000001
Address:            {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
Current State:      Busy

UUID:               de887a37-b215-460c-b3bd-f49d28277330
VendorId:           0x067b (067B)
ProductId:          0x2773 (2773)
Revision:           1.0 (0100)
Port:               0
USB version/speed:  3/Super
Manufacturer:       Prolific Technology, Inc.
Product:            PL2773 SATAII bridge controller
Address:            {36fc9e60-c465-11cf-8056-444553540000}\0025
Current State:      Busy

UUID:               e1fac4ce-cad1-4dc2-a06f-f46b7eea8449
VendorId:           0x04f2 (04F2)
ProductId:          0xb469 (B469)
Revision:           40.87 (4087)
Port:               0
USB version/speed:  2/High
Manufacturer:       Chicony Electronics Co., Ltd
Address:            {36fc9e60-c465-11cf-8056-444553540000}\0010
Current State:      Busy

UUID:               86304eb2-6a7e-4706-a352-8d11fa8ff406
VendorId:           0x0480 (0480)
ProductId:          0xa006 (A006)
Revision:           1.7 (0107)
Port:               0
USB version/speed:  2/High
Manufacturer:       TOSHIBA
Product:            External USB 3.0
SerialNumber:       20130802066698
Address:            {36fc9e60-c465-11cf-8056-444553540000}\0000
Current State:      Busy

UUID:               bada2834-da6e-4bbe-8ded-388baf66e106
VendorId:           0x0461 (0461)
ProductId:          0x4d17 (4D17)
Revision:           2.0 (0200)
Port:               0
USB version/speed:  2/High
Manufacturer:       Primax Electronics, Ltd
Product:            USB Optical Mouse
Address:            {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0013
Current State:      Busy

VBoxManage list usbfilters

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<none>

VBoxManage showvminfo "<Your_Virtual_Machine_Name>"

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Name:            CAINE 7
Groups:          /
Guest OS:        Ubuntu (64-bit)
UUID:            3f847172-4c68-4b07-966a-a59c9e109e17
Config file:     C:\Users\User\VirtualBox VMs\CAINE 7\CAINE 7.vbox
Snapshot folder: C:\Users\User\VirtualBox VMs\CAINE 7\Snapshots
Log folder:      C:\Users\User\VirtualBox VMs\CAINE 7\Logs
Hardware UUID:   3f847172-4c68-4b07-966a-a59c9e109e17
Memory size:     1024MB
Page Fusion:     off
VRAM size:       16MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       on
Triple Fault Reset: off
APIC:            on
X2APIC:          on
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
BIOS APIC mode:  APIC
Time offset:     0ms
RTC:             UTC
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     on
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Default
Effective Paravirt. Provider: KVM
State:           powered off (since 2017-09-19T22:31:19.000000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): C:\Program Files\Oracle\VirtualBox\VBoxGuestAdditions.iso (UUID: f85ec65b-07ba-4936-9570-9209b31ae274)
SATA (0, 0): C:\Users\User\VirtualBox VMs\CAINE 7\CAINE 7.vmdk (UUID: 9a739686-5063-4bda-98a8-157fa4f74c1f)
NIC 1:           MAC: 08002742D616, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: DSOUND, Controller: AC97, Codec: AD1980)
Clipboard Mode:  disabled
Drag and drop Mode: disabled
VRDE:            disabled
USB:             disabled
EHCI:            disabled
XHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             TOSHIBA External USB 3.0 [0107]
VendorId:         0480
ProductId:        a006
Revision:         
Manufacturer:     
Product:          
Remote:           0
Serial Number:    

Bandwidth groups:  <none>

Shared folders:  <none>

Video capturing:    not active
Capture screens:    0
Capture file:       C:\Users\User\VirtualBox VMs\CAINE 7\CAINE 7.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB

[pepe_gotera]

Does anybody have any idea?

Thanks!

[pepe_gotera]

Nobody?

Thanks!

[pepe_gotera]

Hello? Anybody?

Thanks.

[socratis]

Patience is a virtue...
Now, the Toshiba hard drive claims to be a USB3 device. Does your Ubuntu 14.04 based distro support USB3? Can you try the same with your other hard drive, the Passport? Did you follow all the steps from the Troubleshooting section?

• Follow a "start the VM from cold-boot" / "insert the USB device" / "wait for 2 min" / "shutdown the VM" cycle.
• With the VM shut down completely (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
• Save only the first "VBox.log", ZIP it and attach it to your response (see the "Upload attachment" tab below the reply form).