[Solved] VirtualBox Manager Stops Working When Opening A File Selection Dialog

Discussions related to using VirtualBox on Windows hosts.
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Mushinako
Posts: 2
Joined: 25. Jun 2017, 08:28

[Solved] VirtualBox Manager Stops Working When Opening A File Selection Dialog

Post by Mushinako »

I'm currently running Windows 10, build 15063.413, with VirtualBox 5.1.22 installed. Whenever I want to select a file via a file selection dialog, the Manager crashes. I do not have any shell extension except for those by Microsoft, and the log from Event Viewer points to shell32.dll.

Code: Select all

Version=1
EventType=APPCRASH
EventTime=131428463213382195
ReportType=2
Consent=1
UploadTime=131428463222866035
Wow64Host=34404
NsAppName=VirtualBox.exe
AppSessionGuid=00003364-0001-0018-b0b4-b5a97dedd201
TargetAppId=W:000604495ebc06dfe08d4f6002360d9f193500000904!000049b7e6503a822baba3714ef5417c75a5324960ac!VirtualBox.exe
TargetAppVer=2017//04//28:15:37:01!113888!VirtualBox.exe
BootId=4294967295
TargetAsId=1155
Response.BucketId=9691a90c6d1e984381db2648d508e609
Response.BucketTable=4
Response.LegacyBucketId=120785708239
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=VirtualBox.exe
Sig[1].Name=Application Version
Sig[1].Value=5.1.22.15126
Sig[2].Name=Application Timestamp
Sig[2].Value=5903619d
Sig[3].Name=Fault Module Name
Sig[3].Value=SHELL32.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.15063.413
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=ea2a451e
Sig[6].Name=Exception Code
Sig[6].Value=c0000096
Sig[7].Name=Exception Offset
Sig[7].Value=00000000001012c8
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=d7b4
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=d7b450f0e7c66247fc0f62197bd475f4
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=7afd
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=7afd3d9a0fad627384be50e5380be36b
UI[2]=C:\Program Files\Oracle\VirtualBox\VirtualBox.exe
UI[3]=VirtualBox Manager has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Oracle\VirtualBox\VirtualBox.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL
LoadedModule[5]=C:\WINDOWS\System32\Wintrust.dll
LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[8]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[9]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[10]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[11]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[12]=C:\WINDOWS\System32\sechost.dll
LoadedModule[13]=C:\WINDOWS\system32\bcrypt.dll
LoadedModule[14]=C:\WINDOWS\System32\bcryptprimitives.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[16]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[18]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[20]=C:\WINDOWS\System32\profapi.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\cryptnet.dll
LoadedModule[22]=C:\Program Files\Oracle\VirtualBox\VBoxRT.dll
LoadedModule[23]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[24]=C:\Program Files\Oracle\VirtualBox\MSVCP100.dll
LoadedModule[25]=C:\Program Files\Oracle\VirtualBox\MSVCR100.dll
LoadedModule[26]=C:\Program Files\Oracle\VirtualBox\VirtualBox.dll
LoadedModule[27]=C:\WINDOWS\System32\USER32.dll
LoadedModule[28]=C:\WINDOWS\System32\win32u.dll
LoadedModule[29]=C:\Program Files\Oracle\VirtualBox\Qt5GuiVBox.dll
LoadedModule[30]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[31]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[33]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[34]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[35]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[36]=C:\WINDOWS\System32\ole32.dll
LoadedModule[37]=C:\Program Files\Oracle\VirtualBox\Qt5WidgetsVBox.dll
LoadedModule[38]=C:\WINDOWS\System32\shcore.dll
LoadedModule[39]=C:\WINDOWS\System32\combase.dll
LoadedModule[40]=C:\Program Files\Oracle\VirtualBox\Qt5CoreVBox.dll
LoadedModule[41]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[42]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\Program Files\Oracle\VirtualBox\Qt5PrintSupportVBox.dll
LoadedModule[45]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[46]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[47]=C:\Program Files\Oracle\VirtualBox\Qt5OpenGLVBox.dll
LoadedModule[48]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[53]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_0e0f5dcc67adff4e\COMCTL32.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[55]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[56]=C:\Program Files\Oracle\VirtualBox\platforms\qwindows.dll
LoadedModule[57]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[58]=C:\Program Files\1UPIndustries\Bins\v1.1.0.936\TaskbarDockAppIntegration64.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[62]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[63]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999\Comctl32.dll
LoadedModule[64]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[65]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[67]=C:\WINDOWS\system32\userenv.dll
LoadedModule[68]=C:\Program Files\Oracle\VirtualBox\VBoxC.dll
LoadedModule[69]=C:\Program Files\Oracle\VirtualBox\VBoxProxyStub.dll
LoadedModule[70]=C:\Program Files\1UPIndustries\Bins\v1.1.0.936\EasyHook64.dll
LoadedModule[71]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[72]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[73]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[74]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[76]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[77]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[78]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[79]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[80]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[81]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[82]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[83]=C:\WINDOWS\System32\TextInputFramework.dll
LoadedModule[84]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[85]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\usermgrcli.dll
LoadedModule[89]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[91]=C:\Windows\System32\OLEACC.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[94]=C:\WINDOWS\system32\DUI70.dll
LoadedModule[95]=C:\WINDOWS\system32\DUser.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[97]=C:\Windows\System32\thumbcache.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\MsftEdit.dll
LoadedModule[99]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[100]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\globinputhost.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=VirtualBox Manager
AppPath=C:\Program Files\Oracle\VirtualBox\VirtualBox.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=64FE2CDF40FBB647DDB9D702B874AD30
MetadataHash=590707965
All other programs in my computer work. I do wonder if it is a bug in VirtualBox or one in Windows system.
Last edited by socratis on 25. Jun 2017, 10:46, edited 1 time in total.
Reason: Marked as [Solved].
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socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: VirtualBox Manager Stops Working When Opening A File Selection Dialog

Post by socratis »

Mushinako wrote:I do not have any shell extension except for those by Microsoft
The following DLLs are not installed by a default Win10x64. Especially the first two look really suspicious:

Code: Select all

C:\Program Files\1UPIndustries\Bins\v1.1.0.936\EasyHook64.dll
C:\Program Files\1UPIndustries\Bins\v1.1.0.936\TaskbarDockAppIntegration64.dll
C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
C:\WINDOWS\SYSTEM32\atlthunk.dll
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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Mushinako
Posts: 2
Joined: 25. Jun 2017, 08:28

Re: VirtualBox Manager Stops Working When Opening A File Selection Dialog

Post by Mushinako »

Yes! I did some googling and testing and that *bin* program apparently messed up the taskbar, and that is (probably) the reason why it does not show up in the list of shell plugins. VirtualBox does not crash anymore and thank you very much! This incident is rather interesting and I'll probably delve into it more.
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socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: VirtualBox Manager Stops Working When Opening A File Selection Dialog

Post by socratis »

Glad you got it going. I'll mark this as [Solved].
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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