Blue screen with Ubuntu 16.04 on windows 7

[Karthik KN]

I had been working with Ubuntu 16.04 on my virtual box for windows 7 for last month. Last week i increased the hard disk space using GParted and it was working fine.
Yesterday, suddenly it started giving blue screen and i was unable to proceed. Here i am attaching the virtual box log. Please let me know how to resolve it.

[socratis]

VirtualBox VM 5.0.4 r102546 win.amd64 (Sep  8 2015 10:46:49) release log

That's a quite old version of VirtualBox. You should upgrade to the latest and greatest 5.1.14 (as of this writing).

00:00:02.603902 Host RAM: 8105MB total, 5348MB available
00:00:03.226973   RamSize           <integer> = 0x000000015ce00000 (5 853 151 232, 5 GB)

You have 5384 MB available in your host and you assign 5582 MB to your guest. Do you see the problem there? You are assigning memory to your guest, that you do not have available. Either close some applications on the host, buy more RAM for the host, or reduce the amount of RAM assigned to the guest. I'd go with the last one.

00:00:03.226967   NumCPUs           <integer> = 0x0000000000000002 (2)
00:00:04.477973 CPUM: Logical host processors: 4 present, 4 max, 4 online, online mask: 000000000000000f
00:00:04.479531 CPUM: Physical host cores: 2

You have assigned all your CPUs to the VM. The host is going to run low on resources, since VirtualBox cares about physical processors, not logical ones. See: CPU Cores versus threads.

00:00:03.227391   VRamSize         <integer> = 0x0000000000c00000 (12 582 912, 12 MB)

Your display RAM is way too low. I'd take it up to at least 32 MB.

00:00:57.385699 VMMDev: Guest Additions information report: Version 5.0.32 r112930 '5.0.32_Ubuntu'

Not only your Guest Additions (GAs) do not match your VirtualBox version, but they are the forked ones from the Ubuntu distro. After you update your VirtualBox, you should uninstall/purge the current GAs and install the ones that come with VirtualBox (Devices » Insert Guest Additions CD image...). See the manual (Ch. 4.3) for details.

00:04:43.733956 Console::powerDown(): A request to power off the VM has been issued (mMachineState=Stopping, InUninit=0)

This VM did not crash, it was shutdown normally.

PS. Next time please 1) don't change the name of the VBox.log and 2) zip it first before attaching it. You can help save a (virtual) tree or two...

[Karthik KN]

Hi,
I updated the Virtual Box, reduced the cpu core to 1, Memory to around 2970 MB, increased the vRam to 32 MB, but i still get the blue screen. I am unable to remove the existing guest additions.

Also i powered off the VM manually as all i get is blue screen once it is started.

Please find the zip file with logs attached

[socratis]

A couple of things:

00:03:19.862233 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached
       rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0
       cHits=4 \Device\HarddiskVolume1\Users\kknatara\AppData\Local\Microsoft\OneDrive\17.3.5951.0827\amd64\FileSyncShell64.dll
00:03:19.862385 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting
       'C:\Users\kknatara\AppData\Local\Microsoft\OneDrive\17.3.5951.0827\amd64\FileSyncShell64.dll'
       (C:\Users\kknatara\AppData\Local\Microsoft\OneDrive\17.3.5951.0827\amd64\FileSyncShell64.dll): rcNt=0xc0000190

This is a DLL that's being rejected due to ownership. Can you uninstall OneDrive? Or update it? Or re-download it?

i increased the hard disk space using GParted

I really forgot to ask you how did you do that. Could you go into details?

I am unable to remove the existing guest additions.

Boot into command-line mode (text mode) and uninstall it from there. Google is your friend.

Other than that, your VM seems OK. Maybe you should start treating this as an Ubuntu problem rather than a VirtualBox problem.