VirtualBox 4.3.28 Installer Freezes

Discussions related to using VirtualBox on Windows hosts.
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

Hey all, I'm trying to install/upgrade to version 4.3.28 but the installer doesn't progress past the "Please wait while the setup wizard installs" screen. It gets to about 80% then nothing. I'm installing it under an admin account. Does anyone have any ideas or how I can troubleshoot it?

Thanks in advance.
loukingjr
Volunteer
Posts: 8851
Joined: 30. Apr 2009, 09:45
Primary OS: Mac OS X other
VBox Version: PUEL
Guest OSses: just about all that run

Re: VirtualBox 4.3.28 Installer Freezes

Post by loukingjr »

OSX, Linux and Windows Hosts & Guests
There are three groups of people. Those that can count and those that can't.
Agwego
Posts: 2
Joined: 24. May 2015, 16:24

Re: VirtualBox 4.3.28 Installer Freezes

Post by Agwego »

I've had the same issue.

Tried installing 4.3.28 over 4.3.26, hung on the network install disabled the local connection and hung. Had to kill the process and reboot.
Uninstalled 4.3.26 and installed 4.3.28 without issue, but bridged networking no longer works for my guest only NAT.

Host is Windows 7x64 16GB RAM.

Guest Windows XPx32

See attached zipped log file
VBOX-bridged-network-error-2015-05-24.png
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Attachments
VBoxStartup.zip
(24.92 KiB) Downloaded 13 times
vbox-WinXP-f91-2015-05-24-12-19-24.zip
(6.84 KiB) Downloaded 7 times
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

Re: VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

It doesn't look like VirtualBox is installed so that doesn't apply. I'm assuming the installer uninstalled it and froze before it installed 4.3.28
Agwego
Posts: 2
Joined: 24. May 2015, 16:24

Re: VirtualBox 4.3.28 Installer Freezes

Post by Agwego »

Correct, when I rebooted 4.3.26 was the installed version, I manually uninstalled it rebooted and installed 4.3.28, which worked, but now my bridged network connections are broken.
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

Re: VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

Agwego wrote:Correct, when I rebooted 4.3.26 was the installed version, I manually uninstalled it rebooted and installed 4.3.28, which worked, but now my bridged network connections are broken.
Sorry, that was in response to loukingjr.

I have a feeling it's freezing just before disabling the local connection, assuming that's one of the last things it does during the installation. After cancelling the installation, I get a network error when starting the VM.
Attachments
virtualbox-install-freeze2.png
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virtualbox-install-freeze.png
virtualbox-install-freeze.png (9.44 KiB) Viewed 2408 times
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

Re: VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

Has anyone found a solution to this?
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VirtualBox 4.3.28 Installer Freezes

Post by mpack »

VirtualBox has always, for as long as I've used it, had a problem on some hosts when installing the host only adapter driver. The driver loads and immediately starts hunting for a connection - you can see the icon in the notification area. Since there are no VMs running it will hunt for a long time. To speed things along I right click the icon and disable it, and the installation immediately completes. I then have to go into Device Manager to renable the VBox host-only adapter.
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

Re: VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

I'm not seeing any new icons in the sys tray during the installation. Is it normal to wait 20+ minutes? I do see that there's a VirtualBox Host-Only Network in my Network Connections as the installer is seemingly frozen.
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

Re: VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

Disregard the 20+ minute wait. The "installer" has been running for 8 hours. Right back to where I was before. :(
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VirtualBox 4.3.28 Installer Freezes

Post by mpack »

I'm not familiar with how the process appears on Win8. If you see the VBox host-only adapter in another dialog - after the install seems to have stalled - then try disabling it there. Or do it in device manager.
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

Re: VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

I disabled it, then when re-enabling it, the COM Surrogate process froze and wouldn't even end the task in Task Manager.
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

Re: VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

Still fighting with this. :( I see VirtualBox Host-Only Network in my Network Connections, and it's enabled. Does anyone know what the settings should be so I can verify at least that's right?
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: VirtualBox 4.3.28 Installer Freezes

Post by mpack »

What do you mean, "right"? It's a part of the VirtualBox package, you'll need it for host-only networking. The problem I referred to occurs only during installation, disabling the adapter stops it hunting for a connection during installation, because it's a time waster. The adapter can be renabled once installation is complete. I offered it as a suggestion - the problem you have may be nothing to do with this. Indeed it may be nothing to do with VirtualBox.
DJQuad
Posts: 25
Joined: 16. Dec 2014, 22:53

Re: VirtualBox 4.3.28 Installer Freezes

Post by DJQuad »

Hitting Disable freezes the VirtualBox Network Status window.

The reason why I asked about the setting is because there's a VMWare one in there that I'm not sure is causing a conflict. I don't think it is because I installed VMWare after VirtualBox started screwing up.
Attachments
vmware.png
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