cannot start VM ntdll error

Discussions related to using VirtualBox on Windows hosts.

cannot start VM ntdll error

Postby wildcats1369 » 15. Apr 2015, 20:51

Hi after an update April 15 2015 I suddenly cannot start any virtual machine
I am using version 4.3.26
here is the log it says something about the ntdl.dll but i dont know how to fix it.
I am using windows 8

I already tried re installation but it does not seem to fix the problem

Code: Select all   Expand viewCollapse view
cf8.1348: Log file opened: 4.3.26r98988 g_hStartupLog=0000000000000010 g_uNtVerCombined=0x6223f000
cf8.1348: \SystemRoot\System32\ntdll.dll:
cf8.1348:     CreationTime:    2015-04-15T02:31:39.620538800Z
cf8.1348:     LastWriteTime:   2015-03-17T06:52:42.469622000Z
cf8.1348:     ChangeTime:      2015-04-15T08:25:57.960092000Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0x1bcfe8
cf8.1348:     NT Headers:      0xd8
cf8.1348:     Timestamp:       0x5507a832
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x5507a832
cf8.1348:     Image Version:   6.2
cf8.1348:     SizeOfImage:     0x1bd000 (1822720)
cf8.1348:     Resource Dir:    0x15b000 LB 0x60f30
cf8.1348:     ProductName:     Microsoft® Windows® Operating System
cf8.1348:     ProductVersion:  6.2.9200.17313
cf8.1348:     FileVersion:     6.2.9200.17313 (win8_gdr.150316-1542)
cf8.1348:     FileDescription: NT Layer DLL
cf8.1348: \SystemRoot\System32\kernel32.dll:
cf8.1348:     CreationTime:    2015-02-10T01:12:27.841549000Z
cf8.1348:     LastWriteTime:   2014-03-01T09:47:38.756000000Z
cf8.1348:     ChangeTime:      2015-02-12T03:33:29.202672200Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0x133400
cf8.1348:     NT Headers:      0xf8
cf8.1348:     Timestamp:       0x53118dd3
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x53118dd3
cf8.1348:     Image Version:   6.2
cf8.1348:     SizeOfImage:     0x137000 (1273856)
cf8.1348:     Resource Dir:    0x12a000 LB 0x518
cf8.1348:     ProductName:     Microsoft® Windows® Operating System
cf8.1348:     ProductVersion:  6.2.9200.16859
cf8.1348:     FileVersion:     6.2.9200.16859 (win8_gdr.140228-1809)
cf8.1348:     FileDescription: Windows NT BASE API Client DLL
cf8.1348: \SystemRoot\System32\KernelBase.dll:
cf8.1348:     CreationTime:    2014-12-09T11:07:17.802313900Z
cf8.1348:     LastWriteTime:   2014-03-11T00:38:31.127000000Z
cf8.1348:     ChangeTime:      2014-12-09T11:54:46.593816800Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0xefc00
cf8.1348:     NT Headers:      0xf0
cf8.1348:     Timestamp:       0x531d34d8
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x531d34d8
cf8.1348:     Image Version:   6.2
cf8.1348:     SizeOfImage:     0xf4000 (999424)
cf8.1348:     Resource Dir:    0xef000 LB 0x3390
cf8.1348:     ProductName:     Microsoft® Windows® Operating System
cf8.1348:     ProductVersion:  6.2.9200.16864
cf8.1348:     FileVersion:     6.2.9200.16864 (win8_gdr.140309-1509)
cf8.1348:     FileDescription: Windows NT BASE API Client DLL
cf8.1348: \SystemRoot\System32\apisetschema.dll:
cf8.1348:     CreationTime:    2012-07-26T03:03:15.602092000Z
cf8.1348:     LastWriteTime:   2012-07-26T04:55:14.433670100Z
cf8.1348:     ChangeTime:      2014-12-08T23:17:36.756675900Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0xb4f0
cf8.1348:     NT Headers:      0xc0
cf8.1348:     Timestamp:       0x5010b373
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x5010b373
cf8.1348:     Image Version:   6.2
cf8.1348:     SizeOfImage:     0xd000 (53248)
cf8.1348:     Resource Dir:    0xb000 LB 0x3f0
cf8.1348:     ProductName:     Microsoft® Windows® Operating System
cf8.1348:     ProductVersion:  6.2.9200.16384
cf8.1348:     FileVersion:     6.2.9200.16384 (win8_rtm.120725-1247)
cf8.1348:     FileDescription: ApiSet Schema DLL
cf8.1348: NtOpenDirectoryObject failed on \Driver: 0xc0000022
cf8.1348: supR3HardenedWinFindAdversaries: 0x40
cf8.1348: \SystemRoot\System32\drivers\kl1.sys:
cf8.1348:     CreationTime:    2013-09-05T10:38:46.000000000Z
cf8.1348:     LastWriteTime:   2013-09-05T10:38:46.000000000Z
cf8.1348:     ChangeTime:      2015-01-05T03:37:54.797037900Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0x75c460
cf8.1348:     NT Headers:      0xe0
cf8.1348:     Timestamp:       0x522826d2
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x522826d2
cf8.1348:     Image Version:   0.0
cf8.1348:     SizeOfImage:     0x75e000 (7725056)
cf8.1348:     Resource Dir:    0x75c000 LB 0x448
cf8.1348:     ProductName:     Kaspersky Anti-Virus
cf8.1348:     ProductVersion:  6.0.1.990
cf8.1348:     FileVersion:     6.8.0.27
cf8.1348:     FileDescription: Kaspersky Unified Driver
cf8.1348: \SystemRoot\System32\drivers\klflt.sys:
cf8.1348:     CreationTime:    2015-01-05T03:37:43.461228700Z
cf8.1348:     LastWriteTime:   2015-01-05T03:37:43.462230200Z
cf8.1348:     ChangeTime:      2015-01-05T03:37:45.649469400Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0x18060
cf8.1348:     NT Headers:      0xe8
cf8.1348:     Timestamp:       0x52399b87
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x52399b87
cf8.1348:     Image Version:   6.2
cf8.1348:     SizeOfImage:     0x24000 (147456)
cf8.1348:     Resource Dir:    0x22000 LB 0x378
cf8.1348:     ProductName:     Kaspersky™ Anti-Virus ®
cf8.1348:     ProductVersion:  1.2.0.29
cf8.1348:     FileVersion:     1.2.0.29
cf8.1348:     FileDescription: Filter Core [fre_win8_x64]
cf8.1348: \SystemRoot\System32\drivers\klif.sys:
cf8.1348:     CreationTime:    2015-01-05T03:37:43.465234600Z
cf8.1348:     LastWriteTime:   2015-01-05T03:37:43.469240900Z
cf8.1348:     ChangeTime:      2015-01-05T03:37:45.648468300Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0xa2660
cf8.1348:     NT Headers:      0xf8
cf8.1348:     Timestamp:       0x527a56b4
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x527a56b4
cf8.1348:     Image Version:   6.2
cf8.1348:     SizeOfImage:     0xaf000 (716800)
cf8.1348:     Resource Dir:    0xad000 LB 0x388
cf8.1348:     ProductName:     Kaspersky™ Anti-Virus ®
cf8.1348:     ProductVersion:  8.12.1.115
cf8.1348:     FileVersion:     8.12.1.115
cf8.1348:     FileDescription: Klif Mini-Filter [fre_win8_x64]
cf8.1348: \SystemRoot\System32\drivers\klim6.sys:
cf8.1348:     CreationTime:    2013-07-11T11:54:12.000000000Z
cf8.1348:     LastWriteTime:   2013-07-11T11:54:12.000000000Z
cf8.1348:     ChangeTime:      2015-01-05T03:37:53.995833100Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0x7660
cf8.1348:     NT Headers:      0xe0
cf8.1348:     Timestamp:       0x51de6494
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x51de6494
cf8.1348:     Image Version:   6.2
cf8.1348:     SizeOfImage:     0xa000 (40960)
cf8.1348:     Resource Dir:    0x8000 LB 0x470
cf8.1348:     ProductName:     Kaspersky Anti-Virus
cf8.1348:     ProductVersion:  6.0.1.990
cf8.1348:     FileVersion:     8.0.0.71
cf8.1348:     FileDescription: Kaspersky Lab Intermediate Network Driver
cf8.1348: \SystemRoot\System32\drivers\kneps.sys:
cf8.1348:     CreationTime:    2013-07-01T17:18:10.000000000Z
cf8.1348:     LastWriteTime:   2013-07-01T17:18:10.000000000Z
cf8.1348:     ChangeTime:      2015-01-05T03:37:55.038377000Z
cf8.1348:     FileAttributes:  0x20
cf8.1348:     Size:            0x2b660
cf8.1348:     NT Headers:      0x110
cf8.1348:     Timestamp:       0x51d1814d
cf8.1348:     Machine:         0x8664 - amd64
cf8.1348:     Timestamp:       0x51d1814d
cf8.1348:     Image Version:   6.1
cf8.1348:     SizeOfImage:     0x2d000 (184320)
cf8.1348:     Resource Dir:    0x2b000 LB 0x370
cf8.1348:     ProductName:     Kaspersky™ Anti-Virus ®
cf8.1348:     ProductVersion:  5.2.1.1
cf8.1348:     FileVersion:     5.2.1.1 built by: WinDDK
cf8.1348:     FileDescription: KNEPS Power
cf8.1348: Calling main()
cf8.1348: SUPR3HardenedMain: pszProgName=VirtualBox fFlags=0x2
cf8.1348: SUPR3HardenedMain: Respawn #1
cf8.1348: System32:  \Device\HarddiskVolume3\Windows\System32
cf8.1348: WinSxS:    \Device\HarddiskVolume3\Windows\WinSxS
cf8.1348: KnownDllPath: C:\WINDOWS\system32
cf8.1348: '\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe' has no imports
cf8.1348: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe)
cf8.1348: supR3HardNtEnableThreadCreation:
cf8.1348: supR3HardNtDisableThreadCreation: pvLdrInitThunk=000007fc81330058 pvNtTerminateThread=000007fc81303090
cf8.1348: supR3HardenedWinDoReSpawn(1): New child dbc.fd8 [kernel32].
cf8.1348: supR3HardNtChildGatherData: PebBaseAddress=000007f72a265000 cbPeb=0x388
cf8.1348: supR3HardNtPuChFindNtdll: uNtDllParentAddr=000007fc81300000 uNtDllChildAddr=000007fc81300000
cf8.1348: supR3HardenedWinSetupChildInit: uLdrInitThunk=000007fc81330058
cf8.1348: supR3HardenedWinSetupChildInit: Start child.
cf8.1348: supR3HardNtChildWaitFor: Found expected request 0 (PurifyChildAndCloseHandles) after 0 ms.
cf8.1348: supR3HardNtChildPurify: Startup delay kludge #1/0: 516 ms, 33 sleeps
cf8.1348: supHardNtVpScanVirtualMemory: enmKind=CHILD_PURIFICATION
cf8.1348:  *0000000000000000-ffffffffff6bffff 0x0001/0x0000 0x0000000
cf8.1348:  *0000000000940000-000000000091ffff 0x0004/0x0004 0x0020000
cf8.1348:  *0000000000960000-0000000000956fff 0x0002/0x0002 0x0040000
cf8.1348:   0000000000969000-0000000000961fff 0x0001/0x0000 0x0000000
cf8.1348:  *0000000000970000-0000000000873fff 0x0000/0x0004 0x0020000
cf8.1348:   0000000000a6c000-0000000000a68fff 0x0104/0x0004 0x0020000
cf8.1348:   0000000000a6f000-0000000000a6dfff 0x0004/0x0004 0x0020000
cf8.1348:  *0000000000a70000-0000000000a6bfff 0x0002/0x0002 0x0040000
cf8.1348:   0000000000a74000-0000000000a67fff 0x0001/0x0000 0x0000000
cf8.1348:  *0000000000a80000-0000000000a7dfff 0x0004/0x0004 0x0020000
cf8.1348:   0000000000a82000-ffffffff81523fff 0x0001/0x0000 0x0000000
cf8.1348:  *000000007ffe0000-000000007ffdefff 0x0002/0x0002 0x0020000
cf8.1348:   000000007ffe1000-000000007ffd1fff 0x0000/0x0002 0x0020000
cf8.1348:   000000007fff0000-fffff809d5d9ffff 0x0001/0x0000 0x0000000
cf8.1348:  *000007f72a240000-000007f72a21cfff 0x0002/0x0002 0x0040000
cf8.1348:   000007f72a263000-000007f72a260fff 0x0001/0x0000 0x0000000
cf8.1348:  *000007f72a265000-000007f72a263fff 0x0004/0x0004 0x0020000
cf8.1348:   000007f72a266000-000007f72a25dfff 0x0001/0x0000 0x0000000
cf8.1348:  *000007f72a26e000-000007f72a26bfff 0x0004/0x0004 0x0020000
cf8.1348:   000007f72a270000-000007f72a16ffff 0x0001/0x0000 0x0000000
cf8.1348:  *000007f72a370000-000007f72a36efff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a371000-000007f72a2ecfff 0x0020/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a3f5000-000007f72a3f3fff 0x0080/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a3f6000-000007f72a3b8fff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a433000-000007f72a431fff 0x0004/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a434000-000007f72a432fff 0x0008/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a435000-000007f72a432fff 0x0004/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a437000-000007f72a435fff 0x0008/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a438000-000007f72a436fff 0x0004/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a439000-000007f72a434fff 0x0008/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a43d000-000007f72a403fff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
cf8.1348:   000007f72a476000-000007f1d35ebfff 0x0001/0x0000 0x0000000
cf8.1348:  *000007fc81300000-000007fc812fefff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
cf8.1348:   000007fc81301000-000007fc811cbfff 0x0020/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
cf8.1348:   000007fc81436000-000007fc8142ffff 0x0008/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
cf8.1348:   000007fc8143c000-000007fc8143afff 0x0004/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
cf8.1348:   000007fc8143d000-000007fc81437fff 0x0008/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
cf8.1348:   000007fc81442000-000007fc8142cfff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
cf8.1348:   000007fc81457000-000007fc81455fff 0x0010/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
cf8.1348:   000007fc81458000-000007fc813f2fff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
cf8.1348:   000007fc814bd000-000007f902999fff 0x0001/0x0000 0x0000000
cf8.1348:  *000007fffffe0000-000007fffffcffff 0x0001/0x0002 0x0020000
cf8.1348: VirtualBox.exe: timestamp 0x550706a7 (rc=VINF_SUCCESS)
cf8.1348: '\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe' has no imports
cf8.1348: '\Device\HarddiskVolume3\Windows\System32\ntdll.dll' has no imports
cf8.1348: supR3HardNtChildPurify: Done after 532 ms and 0 fixes (loop #0).
dbc.fd8: Log file opened: 4.3.26r98988 g_hStartupLog=0000000000000004 g_uNtVerCombined=0x6223f000
dbc.fd8: supR3HardenedVmProcessInit: uNtDllAddr=000007fc81300000
cf8.1348: supR3HardNtEnableThreadCreation:
dbc.fd8: ntdll.dll: timestamp 0x5507a832 (rc=VINF_SUCCESS)
dbc.fd8: New simple heap: #1 0000000000b90000 LB 0x400000 (for 1822720 allocation)
dbc.fd8: System32:  \Device\HarddiskVolume3\Windows\System32
dbc.fd8: WinSxS:    \Device\HarddiskVolume3\Windows\WinSxS
dbc.fd8: KnownDllPath: C:\WINDOWS\system32
dbc.fd8: supR3HardenedVmProcessInit: Opening vboxdrv stub...
dbc.fd8: supR3HardenedWinReadErrorInfoDevice: 'ntdll.dll: 7981 differences between 0x300c and 0x4fff in #1 (.text), first: 4c != 1f'
dbc.fd8: Error -5600 in supR3HardenedWinReSpawn! (enmWhat=3)
dbc.fd8: NtCreateFile(\Device\VBoxDrvStub) failed: Unknown Status -5600 (0xffffea20) (rcNt=0xe986ea20)
VBoxDrvStub error: ntdll.dll: 7981 differences between 0x300c and 0x4fff in #1 (.text), first: 4c != 1f
cf8.1348: supR3HardenedWinCheckChild: enmRequest=2 rc=-5600 enmWhat=3 supR3HardenedWinReSpawn: NtCreateFile(\Device\VBoxDrvStub) failed: Unknown Status -5600 (0xffffea20) (rcNt=0xe986ea20)
VBoxDrvStub error: ntdll.dll: 7981 differences between 0x300c and 0x4fff in #1 (.text), first: 4c != 1f
cf8.1348: Error -5600 in supR3HardenedWinReSpawn! (enmWhat=3)
cf8.1348: NtCreateFile(\Device\VBoxDrvStub) failed: Unknown Status -5600 (0xffffea20) (rcNt=0xe986ea20)
VBoxDrvStub error: ntdll.dll: 7981 differences between 0x300c and 0x4fff in #1 (.text), first: 4c != 1f
wildcats1369
 
Posts: 3
Joined: 15. Apr 2015, 20:46

Re: cannot start VM ntdll error

Postby muencht » 15. Apr 2015, 22:57

I am also getting this exact error *after* installing nine Windows Updates yesterday. :evil:

[part of my log file]
1580.1a08: KnownDllPath: C:\Windows\system32
1580.1a08: supR3HardenedVmProcessInit: Opening vboxdrv stub...
1580.1a08: supR3HardenedWinReadErrorInfoDevice: 'ntdll.dll: 7981 differences between 0x300c and 0x4fff in #1 (.text), first: 4c != 1f'
1580.1a08: Error -5600 in supR3HardenedWinReSpawn! (enmWhat=3)
1580.1a08: NtCreateFile(\Device\VBoxDrvStub) failed: Unknown Status -5600 (0xffffea20) (rcNt=0xe986ea20)
VBoxDrvStub error: ntdll.dll: 7981 differences between 0x300c and 0x4fff in #1 (.text), first: 4c != 1f
[part of my log file]

Obviously WinUpd is the culprit, don't know which update did it. Mine is the third posting; Oracle needs to track this down NOW.

Windows 8 (not 8.1)
Oracle VBox v4.3.26
Avast Anti-Virus (paid not free)
muencht
 
Posts: 2
Joined: 15. Apr 2015, 20:50

Re: cannot start VM ntdll error

Postby Perryg » 15. Apr 2015, 23:32

Why would Oracle need to track down a corrupt MS update?
Perryg
Site Moderator
 
Posts: 34209
Joined: 6. Sep 2008, 22:55
Primary OS: Linux other
VBox Version: OSE self-compiled
Guest OSses: *NIX

Re: cannot start VM ntdll error

Postby muencht » 16. Apr 2015, 01:09

We don't know who is at fault here. It could be Microsoft or Oracle. This is the first time I have seen Microsoft Windows Update(s) break VBox.

Microsoft: apparently released a new ntdll.dll on April 14; the problem could be in the DLL

Oracle: VBox may be using the new DLL incorrectly or ???

Oracle needs to look into the issue and try to find where the problem lies.
muencht
 
Posts: 2
Joined: 15. Apr 2015, 20:50

Re: cannot start VM ntdll error

Postby Perryg » 16. Apr 2015, 01:29

And this is why I almost never answer Windows questions.
Perryg
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Re: cannot start VM ntdll error

Postby loukingjr » 16. Apr 2015, 01:32

Perryg wrote:And this is why I almost never answer Windows questions.

Can't say I blame you. :wink:

maybe muencht should ask for a refund.
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Re: cannot start VM ntdll error

Postby Sose » 16. Apr 2015, 05:17

I submitted a ticket (#14052) if anyone has anything they want to add for this issue.
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Re: cannot start VM ntdll error

Postby --force » 16. Apr 2015, 06:06

I had this problem too. I'd provide more details, but when something hits a wall like this one documenting it as I troubleshoot slows things down a lot.

After going through some of the other forum posts, I removed all of the Windows-based April 15 2015 updates (in the update history, under the 'Windows' category). Rolling it back took a while; I had my dinner as my workstation did the reconfigure.

After it finished VBox is happy again after a reboot. I run 4.3.18. Also think about whether you want to disable windows updates until there is a fix.

:D
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Re: cannot start VM ntdll error

Postby JohnyBeGood57 » 16. Apr 2015, 11:35

Same issue with Windows 2012 Server host but working fine with Windows 7 host after yesterday's updates. I am running version 4.3.26.

Uninstalling Windows-based updates April 15 2015 did it for me too, back to normal! Thank you!
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Re: cannot start VM ntdll error

Postby scottgus1 » 16. Apr 2015, 13:40

The text "Error xxx in supR3HardenedWinReSpawn" seems to indicate the problem centering around the security hardening in Virtualbox since version 4.3.14. There was a Windows Update recently (KB3004394 I think) that threw security-hardened Virtualbox for a loop because the update messed with the signing certificates, or something like that.

Maybe one or more of the April 15 updates does the same? Only way to find out is to re-install the updates one by one and try Virtualbox each time. When Virtualbox throws errors, then the offending update has been found. First-poster status for whoever does this first! 8)
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Re: cannot start VM ntdll error

Postby jmf_jorge » 16. Apr 2015, 14:42

Hello my friends,

The porblem is caused by an update of of "NTDLL.DLL" present in KB3045999:

Just remove this update (KB304599) at Windows Control Panel.


Regards,

Jorge
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Re: cannot start VM ntdll error

Postby Slai05 » 16. Apr 2015, 16:24

MS 15-038 (KB3045999) was released on April 14th hence caused the problems with virtualbox on the 15th. Uninstalling the update and turning automatic updates off will solve the problem until there is a better solution. Regards
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Re: cannot start VM ntdll error

Postby Kounavaki » 16. Apr 2015, 19:55

Yeap! Uninstalled April's 2015 KB304599 update and it did the trick. I was getting crazy with this unexpected error since no VM could be launched! Let's hope that this is fixed soon :)
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Re: cannot start VM ntdll error

Postby loukingjr » 21. Apr 2015, 11:24

FWIW, I have KB3045999 installed in my Windows 8.1 box and it works just fine with VirtualBox and the launching of guests. I am running VirtualBox 5.0 Beta 2 although I don't think that makes a difference.

Also of note, KB3045999 breaks all Romax software according to Romax Technology Support and there have been reports of it causing blue screens on some PCs on metal.
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Re: cannot start VM ntdll error

Postby Suresh Chand Vadali » 21. Apr 2015, 18:14

As its being discussed here the problem is with Win8 Security update KB3045999, and if you really don't need it follow these steps to uninstall:

Open the Command prompt and open powershell (to check if you system has this update)
Press the Windows-key, type cmd and hit enter.
Type powershell and hit enter.
Use the command get-hotfix -id KB3045999 to find out whether the update is installed
c:\>powershell
PS C:\> get-hotfix -id KB3045999
Source Description HotFixID InstalledBy InstalledOn
-------- ------------- ---------- -------------
UserXYZ Security Update KB3045999 NT AUTHORITY\SYSTEM

Now uninstall the update if its available:
On the command prompt type wusa /uninstall /kb:3045999

C:\> wusa /uninstall /kb:3045999

Restart the machine, and you are all set to use the VM agan.
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