4.3.14 conflicts with anti-virus packages.

Discussions related to using VirtualBox on Windows hosts.
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moe
Posts: 8
Joined: 28. Feb 2014, 13:38

Re: 4.3.14 conflicts with anti-virus packages.

Post by moe »

Using F-Secure Client Security 11.60. Tested on both W8.1 & W7.
Error pops up during the software's startup.
Attachments
VirtualBox - Error In supR3HardenedWinVerifyProcess.png
VirtualBox - Error In supR3HardenedWinVerifyProcess.png (24.79 KiB) Viewed 34052 times
teschl
Posts: 5
Joined: 16. Jul 2014, 11:25

Re: 4.3.14 conflicts with anti-virus packages.

Post by teschl »

Protection: KES 10 (10.2.1.23 (a)

Error on starting up a vm.
1.jpg
1.jpg (40.07 KiB) Viewed 34032 times
BrollyLSSJ
Posts: 5
Joined: 9. Jun 2007, 19:28

Re: 4.3.14 conflicts with anti-virus packages.

Post by BrollyLSSJ »

mpack wrote:Interesting post in the beta forum. I don't use resident antivirus so I've not tested it :-
JayEm wrote:Ok, i've researched the problem and found the solution.

It is caused by the following entry in the registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\\Program Files\\Oracle\\VirtualBox\\VirtualBox.exe"="DISABLEUSERCALLBACKEXCEPTION"

Delete this entry, and everything works as expected.
The registry key is not present on my Windows 8.1 64 Bit System. So something else is causing the "Failed to install ntCreateSection monitor" message.
MT
Posts: 2
Joined: 18. Jul 2014, 12:43

Re: 4.3.14 conflicts with anti-virus packages.

Post by MT »

Hi,

I've also a similar issue with Trend Micro Office Scan client version 10.6.2195 sp1 on Windows 7 Pro 64 bits with all windows update at this day.
Please see screenshot in attachment file.
For my case, the error appear when I open VirtualBox.

I've tried to unload Officescan client and then run VirtualBox: same issue.
Then I've tried to launch VB as administrator: same pb

The registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
"C:\\Program Files\\Oracle\\VirtualBox\\VirtualBox.exe"="DISABLEUSERCALLBACKEXCEPTION"
does not exist on my system.
Attachments
This file contains the screencap of my issue.
This file contains the screencap of my issue.
vbox4.3.14_issue.png (38.4 KiB) Viewed 33932 times
djk
Posts: 11
Joined: 22. Nov 2008, 18:43

Re: 4.3.14 conflicts with anti-virus packages.

Post by djk »

Is this confirmed to be an issue with anti-virus?

As I posted I removed all A/V and turned off the firewall still could not start the new release even with uninstall and fresh install reboot between each process. The previous release still works. Are any files or other information that would assist? It was mentioned a similar issue happened with 4.2 any chance whatever that was somehow got implemented again?

Thank you to the team for the attention on this.
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: 4.3.14 conflicts with anti-virus packages.

Post by mpack »

I already gave a similar summary in an earlier message: the actual problem is with any program that injects DLLs into the VirtualBox address space. VirtualBox thinks this is spyware. It turns out that many antivirus apps use this trick, probably to intercept Windows API calls - but there's at least one optional Windows feature which does it too (see the registry hack mentioned).

And of course, if you've been trojaned or rootkitted then that too could be responsible.

Basically, VirtualBox isn't making this up: if you get one of the described errors then something is attempting to spy on your VMs. The devs initially seemed to be taking the moral high ground - we shouldn't be allowing other apps to take liberties! But I'm sure that real world practicalities will win out soon.

A firewall is a networking filtering tool - I don't immediately see why having one enabled should contribute to this problem.
Chelmers
Posts: 1
Joined: 18. Jul 2014, 11:22

Re: 4.3.14 conflicts with anti-virus packages.

Post by Chelmers »

Same error here.
Can't start anything.
Without Avast Antivirus Free (Uninstalling, disabling isn't enough), Virtualbox works fine.

Version:
Virtualbox: VirtualBox-4.3.14-95030-Win + Oracle_VM_VirtualBox_Extension_Pack-4.3.14-95030.vbox-extpack
Avast Free: 2014.9.0.2021 (Program)
OS: Windows 7 Ultimate 64 (Sp1 / all Updates)
CPU: Phenom-II X4 840
RAM: 4 GByte DDR-II 800
Attachments
Virtualbox.jpg
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heitkergm
Posts: 17
Joined: 15. Jul 2014, 15:06

Re: 4.3.14 conflicts with anti-virus packages.

Post by heitkergm »

I'm seeing the same sort of error messages. Win 7 x64 Ultimate. AVG free version. Fully patched and up to date.

I had the initial startup issue with the .dll files, until I deleted the registry key.

Now the program starts, but I can't get any VM to start. I got the re-spawn error. On Linux VMs (Centos 6, FC 20).

Uninstalled and re-installed 4.3.12, all works great...
eric55555
Posts: 1
Joined: 18. Jul 2014, 17:06

Re: 4.3.14 conflicts with anti-virus packages.

Post by eric55555 »

How do I get 4.3.12? I don't see it on Oracle. All I see there is 4.3.14.
Jacob Klein
Posts: 696
Joined: 20. Nov 2013, 01:07

Re: 4.3.14 conflicts with anti-virus packages.

Post by Jacob Klein »

eric55555 wrote:How do I get 4.3.12? I don't see it on Oracle. All I see there is 4.3.14.
On Download page, go to Older Builds, and choose 4.3... To get 4.3.12.
djk
Posts: 11
Joined: 22. Nov 2008, 18:43

Re: 4.3.14 conflicts with anti-virus packages.

Post by djk »

mpack wrote:I already gave a similar summary in an earlier message: (see the registry hack mentioned).
That registry does not exist in Windows 8.1 or a reference the value. Do you know what the equivalent would be?
supremo13
Posts: 1
Joined: 18. Jul 2014, 17:40

Re: 4.3.14 conflicts with anti-virus packages.

Post by supremo13 »

I am also receiving the "Error In supR3HardenedWinVerifyProcess" error on a corporate laptop running AV and have received many reports from my users.
Attachments
vboxerror1.PNG
vboxerror1.PNG (45.96 KiB) Viewed 33767 times
Trysis
Posts: 51
Joined: 12. Apr 2013, 22:06
Primary OS: MS Windows 8
VBox Version: PUEL
Guest OSses: Linux, assorted; Windows 7; Windows 8.1

Re: 4.3.14 conflicts with anti-virus packages.

Post by Trysis »

I have McAfee, so I assume that's why I'm having the issue, but it could be something else. I tried running as Administrator (from the GUI and CLI with Git Bash), but got the same error. I don't have the registry key mentioned. I don't want to uninstall/turn off McAfee, so I'm just downgrading to 4.3.12 and waiting for this "fix" to be fixed.
djk
Posts: 11
Joined: 22. Nov 2008, 18:43

Re: 4.3.14 conflicts with anti-virus packages.

Post by djk »

Trysis wrote:I have McAfee, so I assume that's why I'm having the issue, but it could be something else.
I have Windows 7 Enterprise with McAfee the registry entry does not exist and 4.3.14 upgrade worked. Continue to wonder if the anti-virus is the issue. Are there any other debugging tools we can use to better identify what is causing the issue.
Anunes
Posts: 71
Joined: 17. Jul 2014, 18:49

Re: 4.3.14 conflicts with anti-virus packages.

Post by Anunes »

djk wrote:.... and 4.3.14 upgrade worked.
What you mean with "upgrade"? Did you simple overwrite the previous Version of 4.3.14? Or, as me, did first uninstall the previous version and install the new?
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