4.3.14 conflicts with anti-virus packages.

Discussions related to using VirtualBox on Windows hosts.

Re: 4.3.14 conflicts with anti-virus packages.

Postby bmacd » 5. Aug 2014, 14:30

FWIW and in case it helps anyone else, I was experiencing exactly the described problem (see attached screenshot) on my machines using version 4.3.14 in combination with Symantec Endpoint Protection 12.1. As soon as I installed the beta 4.3.15 and latest extensions pack I was able to work just fine with my VMs again without making any changes to SEP application control (as the error message indicated). Thanks for providing this fix.
VBoxError.png
Error message in VirtualBox
VBoxError.png (29.89 KiB) Viewed 6444 times
bmacd
 
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Re: 4.3.14 conflicts with anti-virus packages.

Postby raananb » 5. Aug 2014, 16:02

trizz wrote:
mpack wrote:Interesting post in the beta forum. I don't use resident antivirus so I've not tested it :-

JayEm wrote:Ok, i've researched the problem and found the solution.

It is caused by the following entry in the registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\\Program Files\\Oracle\\VirtualBox\\VirtualBox.exe"="DISABLEUSERCALLBACKEXCEPTION"

Delete this entry, and everything works as expected.


michaln wrote:The DISABLEUSERCALLBACKEXCEPTION registry key has nothing to do with AV software, it's part of a Windows feature. It is currently unknown why some systems have the key set and others don't.


That key is set if Windows asked the user "If this program is installed correctly" (can't post images yet; just google at "this program is installed correctly" to view an image)
Deleting this key solves the "Failed to verify process integrity" problem.


My machine does not have 'Layers' entry in the registry, but fails to install 4.3.14 & 4.3.15. So we may be facing different issues.
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Re: 4.3.14 conflicts with anti-virus packages.

Postby rogerappl » 5. Aug 2014, 16:17

I just installed the latest build (4.3.15) and it seems to resolve the issue of not starting the VM. I do get an error with the USB 2.0 not working. If I disable (as suggested) I can get the VM to work fine.
I am a bit concerned with updating the guest additions (I assume that this is were the drives are) as these are test builds and I am using psuedo-production VMs.

Windows 7 Pro x64 with AVG.

The current drivers would be 4.3.12 and I have never seen this issue when upgrading before (of course I have not see the VMs not start before either).
I guess there is no extensionPak yet (I found the .iso in the release) and trying to install the 4.3.12 or 4.3.14 does not work (had to try anyway).
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Primary OS: MS Windows 7
VBox Version: OSE other
Guest OSses: Solaris 10, 11 Ubuntu, openSUSE, Fedora, CentOs 7, Oralce Linux 7, Windos Server 2012, 2008, 2003

Re: 4.3.14 conflicts with anti-virus packages.

Postby recioe » 5. Aug 2014, 22:55

The latest beta 4.3.15.95286 works with Symantec 12.1 Windows 7 Pro SP1 64-bit. Thanks a lot!
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Re: 4.3.14 conflicts with anti-virus packages.

Postby ProfD » 6. Aug 2014, 06:45

FWIW, for me the problem wasn't anti-virus and there was no layers registry entry. Going back to version 4.3.12 worked for me. The peculiar thing, though, is that if I enabled Windows Hyper-V, Virtualbox 4.3.14 started working again, but only for 32 bit guests. I'm on a Surface Pro 3, running WIndows 8.1 Pro
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Re: 4.3.14 conflicts with anti-virus packages.

Postby rogerappl » 6. Aug 2014, 09:47

My issues started when I tried to install CentOs 7 in Oracle VirtualBox(4.3.12) on a Windows 7 x64 host.

4.3.12 does not support CentOs 7 so you must upgrade.
I loaded 4.3.14 from the Oracle site and installed it.

First I noticed that the directory structure had changed (Oracle VM/VirtualBox instead of Oracle/VirtualBox)
This broke all the GuestAdditionsCD connections.

Do not use 4.3.14, this release does not work.
It will install, but it fails to start any VM (as you can see in this thread).

look for the test release of 4.3.15
The link is on this site:
https://forums.virtualbox.org/viewtopic.php?f=6&t=62615

Here is how to fix the issues for both VirtualBox and CentOs 7:

Or go directly to:
https://www.virtualbox.org/download/tes ... 86-Win.exe

Once installed - copy the GuestAdditions .iso from Oracle VM/VirtualBox to Oracle/VirtualBox.
This will fix the links.

Next Install (double click) the 4.3.14 extensionPak. (I had to start with VirtualBox.exe - as the link seems to be broken).
Virtualbox should now be OK and the VMs should run.

Next load the dkms for release 7 (release 6 did not work).

sudo rpm -Uvh http://dl.fedoraproject.org/pub/epel/be ... noarch.rpm
sudo yum install dkms


sudo mount /dev/cdrom /media/cdrom
cd /media/cdrom/
sudo ./VBoxLinuxAdditions.run

I have tested 4.3.15 on the following:
Windows 8 pro (x32 and x64)
openSUSE 13.1
Ubuntu 12.04 and 14.04 (desktop and server)
Windows Server 2003, 2008, 2012
CentOs 6.5 and 7
Oracle Linux 6 and 7

I had a small issue with Fedora 20, while it works, it would not shut down properly.
So I had to abort after the power down message - no issue restarting after this.
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Re: 4.3.14 conflicts with anti-virus packages.

Postby GetDownload » 6. Aug 2014, 20:23

The third test build, VirtualBox 4.3.15 (build 95286) starts up for me but fails to launch the VMs

Code: Select all   Expand viewCollapse view
fb8.1c58: Log file opened: 4.3.15r95286 g_hStartupLog=00000000000000bc g_uNtVerCombined=0x60177000
fb8.1c58: Calling main()
fb8.1c58: SUPR3HardenedMain: pszProgName=VirtualBox fFlags=0x0
fb8.1c58: SUPR3HardenedMain: Respawn #1
fb8.1c58: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe)
fb8.1c58: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.dll)
fb8.1c58: supR3HardenedWinDoReSpawn(1): New child 1dc0.1a08 [kernel32].
fb8.1c58: supR3HardenedWinPurifyChild: PebBaseAddress=000007fffffd4000 cbPeb=0x68
fb8.1c58: supR3HardNtPuChFindNtdll: uNtDllParentAddr=0000000077420000 uNtDllChildAddr=0000000077420000
fb8.1c58: supR3HardNtPuChTriggerInitialImageEvents: pvLdrInitThunk=000000007744c340 pvNtTerminateThread=00000000774717e0
fb8.1c58: supHardNtVpScanVirtualMemory: enmKind=CHILD_PURIFICATION
fb8.1c58:  *0000000000000000-fffffffffffeffff 0x0001/0x0000 0x0000000
fb8.1c58:  *0000000000010000-fffffffffffeffff 0x0004/0x0004 0x0020000
fb8.1c58:  *0000000000030000-000000000002bfff 0x0002/0x0002 0x0040000
fb8.1c58:   0000000000034000-0000000000027fff 0x0001/0x0000 0x0000000
fb8.1c58:  *0000000000040000-000000000003efff 0x0004/0x0004 0x0020000
fb8.1c58:   0000000000041000-0000000000031fff 0x0001/0x0000 0x0000000
fb8.1c58:  *0000000000050000-000000000004efff 0x0004/0x0004 0x0020000
fb8.1c58:   0000000000051000-fffffffffffc1fff 0x0001/0x0000 0x0000000
fb8.1c58:  *00000000000e0000-fffffffffffe3fff 0x0000/0x0004 0x0020000
fb8.1c58:   00000000001dc000-00000000001d8fff 0x0104/0x0004 0x0020000
fb8.1c58:   00000000001df000-00000000001ddfff 0x0004/0x0004 0x0020000
fb8.1c58:   00000000001e0000-ffffffff88f9ffff 0x0001/0x0000 0x0000000
fb8.1c58:  *0000000077420000-000000007741efff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
fb8.1c58:   0000000077421000-000000007731efff 0x0020/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
fb8.1c58:   0000000077523000-00000000774f3fff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
fb8.1c58:   0000000077552000-0000000077549fff 0x0008/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
fb8.1c58:   000000007755a000-0000000077558fff 0x0004/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
fb8.1c58:   000000007755b000-0000000077557fff 0x0008/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
fb8.1c58:   000000007755e000-00000000774f2fff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\ntdll.dll
fb8.1c58:   00000000775c9000-000000006fbb1fff 0x0001/0x0000 0x0000000
fb8.1c58:  *000000007efe0000-000000007dfdffff 0x0000/0x0002 0x0020000
fb8.1c58:  *000000007ffe0000-000000007ffdefff 0x0002/0x0002 0x0020000
fb8.1c58:   000000007ffe1000-000000007ffd1fff 0x0000/0x0002 0x0020000
fb8.1c58:   000000007fff0000-ffffffffc0eeffff 0x0001/0x0000 0x0000000
fb8.1c58:  *000000013f0f0000-000000013f0eefff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
fb8.1c58:   000000013f0f1000-000000013f080fff 0x0020/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
fb8.1c58:   000000013f161000-000000013f137fff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
fb8.1c58:   000000013f18a000-000000013f181fff 0x0008/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
fb8.1c58:   000000013f192000-000000013f15afff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe
fb8.1c58:   000000013f1c9000-fffff8037ec51fff 0x0001/0x0000 0x0000000
fb8.1c58:  *000007feff740000-000007feff73efff 0x0002/0x0080 0x1000000  \Device\HarddiskVolume3\Windows\System32\apisetschema.dll
fb8.1c58:   000007feff741000-000007fdfeed1fff 0x0001/0x0000 0x0000000
fb8.1c58:  *000007fffffb0000-000007fffff8cfff 0x0002/0x0002 0x0040000
fb8.1c58:   000007fffffd3000-000007fffffd1fff 0x0001/0x0000 0x0000000
fb8.1c58:  *000007fffffd4000-000007fffffd2fff 0x0004/0x0004 0x0020000
fb8.1c58:   000007fffffd5000-000007fffffcbfff 0x0001/0x0000 0x0000000
fb8.1c58:  *000007fffffde000-000007fffffdbfff 0x0004/0x0004 0x0020000
fb8.1c58:  *000007fffffe0000-000007fffffcffff 0x0001/0x0002 0x0020000
fb8.1c58: Fatal error:
fb8.1c58: Not signed.: \Device\HarddiskVolume3\Windows\System32\apisetschema.dll
GetDownload
 
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Re: 4.3.14 conflicts with anti-virus packages.

Postby USAFTech » 6. Aug 2014, 21:43

Virtual Box 4.3.15 r95286 launches but the VMs will not load.

OS: Windows 7 64-bit

A screenshot of my error is attached.


Help!!!!!!!! Oracle!
Attachments
VBox1.jpg
VBox1.jpg (29.7 KiB) Viewed 5933 times
USAFTech
 
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Re: 4.3.14 conflicts with anti-virus packages.

Postby nk » 6. Aug 2014, 22:22

I did install the VirtualBox-4.3.15-95286-Win as suggested. Now I am able to install the Virtual Box but, When I start my VM I get the error message as in the attached file.
I have windows 8.1 and symantec sep installed.
Is there a new update available?
Attachments
errror1.PNG
errror1.PNG (18.54 KiB) Viewed 5918 times
nk
 
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Re: 4.3.14 conflicts with anti-virus packages.

Postby jdanley » 6. Aug 2014, 22:37

VirtualBox 4.3.14
Windows 8.1
Symantec 12.1.2015.2015

Attempted (but failed) fixes: Redownload QIIME, reinstall VirtualBox, create exceptions in symantec for folders "C:\Program Files\Oracle\*" and \QIIME-1.8.0-amd64.vdi.gz

VirtualBoxError.png
VirtualBoxError.png (66.89 KiB) Viewed 5917 times
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Re: 4.3.14 conflicts with anti-virus packages.

Postby Ored » 7. Aug 2014, 07:23

I was experiencing the same errors as others with the ver 4.3.14. :cry: However, after installing the Update to version VirtualBox 4.3.15 (build 95286) as instructed at the start of this topic, all seems fine so far. :) Plus the Extension pack Oracle_VM_VirtualBox_Extension_Pack-4.3.14-95030.vbox-extpack seems to work just fine. :D

Thank you to everyone involved in keeping Virtual Box updated and secure. I don't know what further work needs to be done because of this problem but It might be a good idea to make the 4.3.15 (build 95286) available on the download page so people can find it easier.

For the record I use:
Windows 7 - 64bit and the Free version of AVG antivirus 2014 version.
Ored
 
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Re: 4.3.14 conflicts with anti-virus packages.

Postby Tonga16 » 7. Aug 2014, 18:30

Hi , i had the same problem and its just worked fine when i uninstalled completly avast antivirus.

Is the antivirus the problem.

I tried everything and it work only with this.

Byeeee
Tonga16
 
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Joined: 7. Aug 2014, 18:28

Re: 4.3.14 conflicts with anti-virus packages.

Postby Trinity » 7. Aug 2014, 19:44

Hello VirtualBox Engineers,

I am using Windows 8.1, with Windows Defender and Windows Firewall only.

I tried your latest test build 4.3.15. Everything was working fine until I installed the Guest Additions. I rebooted the Guest OS (Ubuntu Trusty 14.04) and after I log into the OS, the follow error appears which forces it to close VirtualBox:
vboxerr.png
vboxerr.png (7.31 KiB) Viewed 5572 times


Would it be possible to use 4.3.15 without installing the guest additions?

I haven't seen a similar error to mine, but apologies if there are any similar error posted already.

Thanks.
Trinity
 
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Re: 4.3.14 conflicts with anti-virus packages.

Postby nk » 7. Aug 2014, 22:48

I am on windows 8.1 with SEP 12.1.4013.
I installed the new update VirtualBox-4.3.15-95286-Win. It starts up the Virtual box. But I cannot start any VMs.
I tried disabling the Application and device control option. I get the same error.
I tried stopping the SEP. I still get the same error.
Now I am a bit confused with the error message.
Could someone help?
nk
 
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Re: 4.3.14 conflicts with anti-virus packages.

Postby scanbix » 8. Aug 2014, 14:38

VirtualBox 4.3.15 r95286
Windows 7 64bit
Symantec 12.1.4013.4013

Works fine. Tested with Oracle Linux 6 VM
scanbix
 
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