E_NOINTERFACE (0x80004002)

[UKAndyF]

Just been advised by Virtualbox that an update was available to download (VirtualBox-4.2.18-88781-Win), so I did the update and now I am getting E_NOINTERFACE (0x80004002) error I have tried the removed and re-install as Admin but this has not worked.

All worked fine all until now...

[noteirak]

This usually happens if you failed to install with Administrative rights (but not under the Administrator user) or if you did not accept some UAT prompts.

[Kubetts]

Same problem updating to 4.3.0 89960 Windows 7 x86.
No solution. Installed, uninstalled, registry cleaned.

[Giangi]

I've the same problem...

I have 2 HP laptops, one has been upgraded to 4.2.18 (form .16) and then to 4.3.0 without problems; on the 2nd neither v4.2.18 nor 4.3.0 starts using my own account. This account is a local admin and UAC is powered off. The 1st is Seven Enterprise 32bit with SP1, the 2nd is Seven Professional 32bit with SP1. On this pc I can run VB only when loggin using a different account!!

Logs without any VM (I have renamed the VirtualBox.xml)

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VirtualBox COM Server 4.3.0 r89960 win.x86 (Oct 15 2013 13:36:57) release log
00:00:00.003000 main     Log opened 2013-10-24T18:08:13.157257700Z
00:00:00.003000 main     Build Type: release
00:00:00.003000 main     OS Product: Windows 7
00:00:00.003000 main     OS Release: 6.1.7601
00:00:00.003000 main     OS Service Pack: 1
00:00:00.036002 main     DMI Product Name: HP ProBook 4520s
00:00:00.049002 main     DMI Product Version: 
00:00:00.049002 main     Host RAM: 3951MB total, 1904MB available
00:00:00.049002 main     Executable: C:\Program Files\Oracle\VirtualBox\VBoxSVC.exe
00:00:00.049002 main     Process ID: 1276
00:00:00.049002 main     Package type: WINDOWS_32BITS_GENERIC
00:00:00.069004          usbLibDevCfgDrGet: DeviceIoControl 1 fail winEr (31)
00:00:01.195068          VDInit finished
00:00:11.307646 Watcher  ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={fafa4e17-1ee2-4905-a10e-fe7c18bf5554} aComponent={VirtualBox} aText={The object is not ready}, preserve=false

Log with my VM:

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VirtualBox COM Server 4.3.0 r89960 win.x86 (Oct 15 2013 13:36:57) release log
00:00:00.007000 main     Log opened 2013-10-24T18:24:30.320955100Z
00:00:00.007000 main     Build Type: release
00:00:00.007000 main     OS Product: Windows 7
00:00:00.007000 main     OS Release: 6.1.7601
00:00:00.007000 main     OS Service Pack: 1
00:00:00.067003 main     DMI Product Name: HP ProBook 4520s
00:00:00.126007 main     DMI Product Version: 
00:00:00.126007 main     Host RAM: 3951MB total, 2229MB available
00:00:00.126007 main     Executable: C:\Program Files\Oracle\VirtualBox\VBoxSVC.exe
00:00:00.126007 main     Process ID: 6116
00:00:00.126007 main     Package type: WINDOWS_32BITS_GENERIC
00:00:00.152008          Loading settings file "C:\Users\Calzolari.LINKING.IT/.VirtualBox\VirtualBox.xml" with version "1.12-windows"
00:00:00.175010          usbLibDevCfgDrGet: DeviceIoControl 1 fail winEr (31)
00:00:01.371078          VDInit finished
00:00:01.374078          Loading settings file "E:\MyVM\VBox\GiangiW7\GiangiW7.vbox" with version "1.12-windows"
00:00:01.378078          Loading settings file "E:\MyVM\VBox\GiangiWvista\GiangiWvista.vbox" with version "1.12-windows"
00:00:01.382079          Loading settings file "E:\MyVM\VBox\TestXP\TestXP.vbox" with version "1.12-windows"
00:00:01.385079          Loading settings file "E:\MyVM\VBox\Win7PE_SE_Test\Win7PE_SE_Test.vbox" with version "1.12-windows"
00:00:01.386079          Loading settings file "E:\MyVM\VBox\WksGiangi1XP-Enia\WksGiangi1XP-Enia.vbox" with version "1.12-windows"
00:00:01.388079          Loading settings file "E:\MyVM\VBox\TestXP2\TestXP2.vbox" with version "1.12-windows"
00:00:01.391079          Loading settings file "D:\MyVM\VBox\DummyXP\DummyXP.vbox" with version "1.12-windows"
00:00:06.499371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\GiangiW7\Snapshots/{2f605a84-56a4-4c7a-a310-32baac40eba7}.vdi' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.499371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\GiangiW7\GiangiW7_d2.vdi' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.499371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\GiangiW7\Snapshots/{e43ca8de-a70d-4885-bc2f-4936b2acc189}.vdi' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.499371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\GiangiW7\GiangiW7_d1.vdi' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.499371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\GiangiWvista\Snapshots/{f222d731-1a26-46bf-aa32-7790f1b667fb}.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.499371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\GiangiWvista\GiangiWvista_d1.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.499371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\GiangiWvista\Snapshots/{996d0f2a-7807-4cfb-b5db-da7dfb18edbf}.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.499371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\GiangiWvista\GiangiWvista_d2.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.500371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\TestXP\Snapshots/{3048ed09-406e-4eb4-95e4-5e5f62a5eb01}.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.500371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\TestXP\TestXPd1.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.500371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\TestXP\Snapshots/{fe10cf6e-92e6-4c3d-9975-8af64cb7dbe4}.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.500371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\TestXP\TestXPd2.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.500371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\Win7PE_SE_Test\vboxhdd.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.501371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\WksGiangi1XP-Enia\WksGiangi1XPdiskC.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.501371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\WksGiangi1XP-Enia\WksGiangi1XPdiskD.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.501371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\TestXP2\Snapshots/{4d770588-a7a3-4997-b27c-0cd4c9c5ed64}.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.501371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\TestXP2\TestXP2-disk1.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.501371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\TestXP2\Snapshots/{fb8deabe-7a40-4662-b88b-c4117a0fb986}.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.501371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\TestXP2\TestXP2-disk2.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.501371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'D:\MyVM\VBox\DummyXP\DummyXPdiskC.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:06.501371 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'D:\MyVM\VBox\DummyXP\DummyXPdiskD.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:00:11.503657 Watcher  ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={fafa4e17-1ee2-4905-a10e-fe7c18bf5554} aComponent={VirtualBox} aText={The object is not ready}, preserve=false

This is the log from the other account, where VB runs and I have succesfully updated the extension pack!

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VirtualBox COM Server 4.3.0 r89960 win.x86 (Oct 15 2013 13:36:57) release log
00:00:00.041002 main     Log opened 2013-10-24T18:13:09.912152600Z
00:00:00.041002 main     Build Type: release
00:00:00.041002 main     OS Product: Windows 7
00:00:00.041002 main     OS Release: 6.1.7601
00:00:00.041002 main     OS Service Pack: 1
00:00:00.071004 main     DMI Product Name: HP ProBook 4520s
00:00:00.088005 main     DMI Product Version: 
00:00:00.088005 main     Host RAM: 3951MB total, 2579MB available
00:00:00.088005 main     Executable: C:\Program Files\Oracle\VirtualBox\VBoxSVC.exe
00:00:00.088005 main     Process ID: 4912
00:00:00.088005 main     Package type: WINDOWS_32BITS_GENERIC
00:00:00.118006          Loading settings file "C:\Users\Calzolari.gcalzow1/.VirtualBox\VirtualBox.xml" with version "1.12-windows"
00:00:00.129007          usbLibDevCfgDrGet: DeviceIoControl 1 fail winEr (31)
00:00:01.224070          VDInit finished
00:00:24.222431          Loading settings file "E:\MyVM\VBox\Win7PE_SE_Test\Win7PE_SE_Test.vbox" with version "1.12-windows"
00:00:24.228932          ERROR [COM]: aRC=VBOX_E_OBJECT_NOT_FOUND (0x80bb0001) aIID={fafa4e17-1ee2-4905-a10e-fe7c18bf5554} aComponent={VirtualBox} aText={Could not find a registered machine with UUID {a9171f6d-341f-41be-a854-e192d993cce2}}, preserve=false
00:00:40.893548          ERROR [COM]: aRC=VBOX_E_INVALID_VM_STATE (0x80bb0002) aIID={480cf695-2d8d-4256-9c7c-cce4184fa048} aComponent={Machine} aText={Machine is not locked for session (session state: Unlocked)}, preserve=false
00:00:41.550131          ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={480cf695-2d8d-4256-9c7c-cce4184fa048} aComponent={SessionMachine} aText={Saved screenshot data is not available (VERR_NOT_SUPPORTED)}, preserve=false
00:02:02.544916 ExtPackInst ExtPack: Executing 'C:\Program Files\Oracle\VirtualBox/VBoxExtPackHelperApp.exe' '--display-info-hack' 'hwnd=0x30478''install' '--base-dir' 'C:\Program Files\Oracle\VirtualBox/ExtensionPacks' '--cert-dir' 'C:\Program Files\Oracle\VirtualBox/ExtPackCertificates' '--name' 'Oracle VM VirtualBox Extension Pack' '--tarball' 'D:/Park/Downloads/DVD1/Virtual/VirtualBox/Oracle_VM_VirtualBox_Extension_Pack-4_3_0-89960.vbox-extpack' '--sha-256' '718c822acedce96c6ab2af93ec8efdf1789bdd03b7cfabb2c9d2f94e2047b399' '--replace'
00:02:06.187379 ExtPackInst ExtPack: enmReason=1 iStatus=0 stderr='rcExit=RTEXITCODE_SUCCESS

00:02:06.187379 ExtPackInst '
00:02:06.190879 ExtPackInst ExtPackManager: Successfully installed extension pack 'Oracle VM VirtualBox Extension Pack'.
00:02:12.516683          ERROR [COM]: aRC=VBOX_E_INVALID_VM_STATE (0x80bb0002) aIID={480cf695-2d8d-4256-9c7c-cce4184fa048} aComponent={Machine} aText={Machine is not locked for session (session state: Unlocked)}, preserve=false
00:02:13.090255          ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={480cf695-2d8d-4256-9c7c-cce4184fa048} aComponent={SessionMachine} aText={Saved screenshot data is not available (VERR_NOT_SUPPORTED)}, preserve=false
00:09:32.160666 main     ERROR [COM]: aRC=VBOX_E_OBJECT_IN_USE (0x80bb000c) aIID={05f2bbb6-a3a6-4fb9-9b49-6d0dda7142ac} aComponent={Medium} aText={Medium 'E:\MyVM\VBox\Win7PE_SE_Test\vboxhdd.vhd' cannot be closed because it is still attached to 1 virtual machines}, preserve=false
00:09:37.163953 Watcher  ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={fafa4e17-1ee2-4905-a10e-fe7c18bf5554} aComponent={VirtualBox} aText={The object is not ready}, preserve=false

Could it be a permission error somewhere??? After v4.2.18 I have reverted back to v4.2.16 but (since the VM are the same used on both the laptops), this time I kept v4.3.0 because I need to solve the problem!!

Thanks
Giangi

[Kubetts]

My error log:

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VirtualBox COM Server 4.3.0 r89960 win.x86 (Oct 15 2013 13:36:57) release log
00:00:00.130007 main     Log opened 2013-10-25T07:27:32.790713100Z
00:00:00.130007 main     Build Type: release
00:00:00.130007 main     OS Product: Windows 7
00:00:00.130007 main     OS Release: 6.1.7601
00:00:00.130007 main     OS Service Pack: 1
00:00:00.185010 main     DMI Product Name: GS395AA-ABZ a6280.it
00:00:00.202011 main     DMI Product Version: 
00:00:00.202011 main     Host RAM: 3071MB total, 935MB available
00:00:00.202011 main     Executable: C:\Program Files\Oracle\VirtualBox\VBoxSVC.exe
00:00:00.202011 main     Process ID: 4152
00:00:00.202011 main     Package type: WINDOWS_32BITS_GENERIC
00:00:01.243071          VDInit finished
00:00:11.352649 Watcher  ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={fafa4e17-1ee2-4905-a10e-fe7c18bf5554} aComponent={VirtualBox} aText={The object is not ready}, preserve=false

Same Giangi one

If I access windows with another user everything works fine

[Giangi]

Really anybody can help us solving this problem???????????????

[mpack]

If you have the same problem then Noteirak already gave the answer above. If you have a different problem then start your own topic to describe the problem in full.

None of your logs seem to mention the same error as the OP.

[Giangi]

If you have the same problem then Noteirak already gave the answer above. If you have a different problem then start your own topic to describe the problem in full.

No one actually really answered...
My error message is exactly the same

greenshot_2013-11-01_11-19-51.png (12.49 KiB) Viewed 28039 times

I may open a new topic but having the same error number I think is better to keep it together!

[mpack]

Then the answer given by Noteirak is still the only one I know: uninstall and then reinstall VirtualBox, making sure you install as the correct user, and use "Run as administrator" to give the installer exe admin rights. It's also a good idea to not exclude any options from the install. On Win7-64 and Win8-64 hosts you may also need to check the state of "Driver Signature Enforcement", making sure that it isn't set to silently reject "untrusted drivers" (essentially, drivers not written by Microsoft).

[Giangi]

I have already done that! And on my laptops UAC is off and my account is member of local Administrators group.
I do install all the options and obviously I do accept the signing warning for the drivers...
It simply doesn't work for the account used for the upgrade! It works if I use another account as I wrote! But if I do a rollback to v4.2.16 everything works as expected.
Right now I cannot fill a "regular" bug because I have changed my Oracle SSO email address and cannot reuse my old nickname... (what a "mess"...)
The VB's logs are more than just cryptic, but maybe there is an option somewhere to generate a more verbose one??
The quickest solution is the rollback to v4.2.16 but I do not want!!

[mpack]

Driver Signature Enforcement is enabled even when you have admin rights, that is why I mentioned it specifically. Did you check this out?

[Giangi]

You didn't read carefully my post and the logs...
I'm using Seven 32bit and VB is working when I login using a differente account than the one used for the upgrade!
For the upgrade I have used my normal account which is a domain one, if I login using another local to the pc account VB is working; that's why I wrote that it could be a permission problem somewhere...

[mpack]

Ah, I missed that it's 32bit. Most Win7 installations seem to be 64bit.

[Giangi]

Just installed v4.3.2 and same problem... VB is very close to be sent to WC...

[mpack]

Just installed v4.3.2 and same problem... VB is very close to be sent to WC...

If you feel that VMWare etc would be a better choice for you then by all means you should go there.